Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

Planning 290

Planning Shipping Returns Customer Retention 290

Retail TouchPoints

OCTOBER 8, 2020

ShipperHQ , a shipping rate management solution for online retailers, has enrolled as an Accelerate Partner in the Adobe Exchange Partner Program. This partnership will give retailers access to ecommerce technology to help them handle the prepurchase shipping experience.

Checkout 115

Checkout Shipping Management Marketing 115

Inside Retail

APRIL 28, 2024

This year, shopping online takes no more than a few clicks – but getting those carts to checkout and beyond? At Starshipit , we surveyed leading retailers from around the globe for our latest report, Evolving Expectations 2024 , to bring you the freshest insights on what truly drives customer satisfaction in shipping and fulfilment.

Checkout 147

Checkout Shipping Fulfillment Customer Experience 147

Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

Checkout 246

Checkout Payment Services Kiosk Advertising 246

Inside Retail

MARCH 24, 2024

ShipStation, a global leading provider of shipping software solutions, has announced its continued investment in the Australian market. These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels.

Merchant Services 130

Merchant Services Drop-Shipping Checkout Fulfillment 130

Small Biz Trends

AUGUST 24, 2022

If you are looking for a business investment that can be modular, comes with relatively low running costs, and has a compact work space perhaps you should consider opening a shipping container business. What is a Shipping Container Business? The Business of Shipping Containers. Best Shipping Container Business Ideas.

Shipping 98

Shipping Outdoor Shopping Location 98

Retail Minded

MARCH 30, 2023

In the competitive environment of e-commerce, most consumers expect businesses to offer them fast and easy checkout. This is a standard marketing strategy. You may offer free shipping to entice potential customers into purchasing. Include Social Proof In Your Checkout Flow Social proof is a vital part of the checkout process.

Checkout 52

Checkout Payment Services Accounting Shipping 52

Retail TouchPoints

APRIL 18, 2023

I 100% believe that in five years, people are not going to go to a website that has a list of products and search it and add to cart and checkout,” said Agha, Founder and CEO of Flip in an interview with Retail TouchPoints. The product you eventually choose is just the one that was better marketed, it’s not actually the best product.”

Marketing 261

Marketing Payment Services Beauty and Health Fulfillment 261

Retail TouchPoints

JUNE 17, 2022

Viewers will be able to press “OK” on their remote when they see a product they like in a shoppable ad and proceed to checkout on their TV. From there, tapping “OK” on the Walmart checkout page places the order. A Walmart purchase confirmation is then emailed to the customer with shipping, return and support information.

Checkout 287

Checkout Payment Services Shipping Marketing 287

Retail TouchPoints

SEPTEMBER 12, 2023

Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. and Secure checkout: TikTok has partnered with third-party payment platforms to facilitate transactions on TikTok Shop and to ensure a quick, smooth and secure checkout process. in November 2022.

Merchant Services 247

Merchant Services Payment Services Shopping Checkout 247

Retail TouchPoints

AUGUST 30, 2023

Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale. Tip 2: Simplify the cart and checkout process. With improved customer service and streamlined checkout processes, retailers can continue building loyalty while mitigating customer irritations.

Checkout 220

Checkout Shipping Customer Experience Point of Sale 220

Retail TouchPoints

NOVEMBER 1, 2022

Provide seamless checkout options with digital rewards and payment options. In addition to quick pickup, customers expect a speedy and secure checkout at the end of their shopping experience. American Eagle , for instance, provides in-store self-checkout via the brand’s mobile app.

Location 244

Location Payment Services Checkout Customer Experience 244

Retail TouchPoints

MARCH 9, 2023

Jacob Hawkins knows a lot about Gen Z, not just because he’s spent almost a year as the Chief Marketing, Digital and Omni Officer of Forever 21 , but also because he has a 17-year-old daughter. If she’s in a store and they don’t have her size, she can order it right there and have it shipped to her, or to her store.

Checkout 274

Checkout Marketing Fashion Shipping 274

Retail TouchPoints

JANUARY 23, 2023

When you order Dippin’ Dots, it has to remain very, very cold — it can’t even go into a regular home freezer — so it’s shipped in a cooler with dry ice,” explained Dana Knudsen, Senior Director of Marketing at Dippin’ Dots in an interview with Retail TouchPoints.

Shipping 147

Shipping Checkout Wholesale Management 147

Inside Retail

APRIL 30, 2024

Team Global Express e-Care is the carrier’s new direct-to-consumer shipping solution, partnering with e-commerce retailers to enable confidence, choice and control. From their first click to when their parcel is delivered, they want confidence, choice and control throughout the shipping process and beyond.

Shipping 147

Shipping Customer Experience Checkout Returns 147

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. The trade-off is long shipping times, another thing Wish is working hard to improve.

Merchant Services 210

Merchant Services Drop-Shipping Shipping Payment Services 210

Inside Retail

FEBRUARY 5, 2024

ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience. Think of Shipping Strategies as automated rate shopping, saving time and money.

Shipping 130

Shipping Fulfillment Returns Accounting 130

Inside Retail

MARCH 10, 2022

Technology company Shippit has teamed up with Uber to launch one-hour shipping in Australia. Shippit’s retailers will now be able to offer their customers an Uber delivery option at checkout. The one-of-a-kind partnership will use Shippit’s software to access more than 50,000 delivery partners across the country. .

Fashion 246

Fashion Shipping Checkout Accounting 246

Retail Bound

JANUARY 12, 2023

This exponential growth has fueled fierce competition among online retailers forcing smaller businesses to rethink their marketing strategies. The ability to easily browse an online retail store and checkout as a guest is one convenience issue that is so dear to most customers. Fast and Reliable Delivery.

Shipping 52

Shipping Payment Services Consumer Shopping 52

Retail TouchPoints

JANUARY 26, 2023

The club retailer also plans to open more than 30 larger-format stores, most of which will include enhanced perimeter departments, bigger healthcare spaces and dedicated areas for curbside pickup, home delivery and ship-from-store orders. The retailer also completed a chainwide rollout of inventory-scanning robots in October 2022. “As

Fulfillment 262

Fulfillment Checkout Shipping Location 262

Retail TouchPoints

JUNE 23, 2022

Personalize Your Back-to-School Marketing. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. Digital wallets address both issues by storing card data for shoppers and by shielding it from retailers at checkout.

Payment Services 268

Payment Services Checkout Drop-Shipping Customer Retention 268

Retail TouchPoints

JANUARY 25, 2022

a year and continue to include free standard shipping and no service charges. “Our customers are givers at heart, and their feedback was central in helping us shape the increased benefits of our loyalty program to make it even more rewarding” said Jenna Messer, VP of Loyalty Marketing at 1-800-FLOWERS.com in a statement.

Payment Services 303

Payment Services Checkout Shipping Accounting 303

Mass Relators

OCTOBER 18, 2021

In the age of digitization and ongoing global supply chain and shipping disruptions, this holiday season is shaping up to be the year that will make or break many retailers,” said Matthew Furneaux, global commercial director at Loqate. “At In attempts to avoid the shipping delays and sold-out items that are expected this year, 88% of U.S.

Shipping 52

Shipping Promotions Shopping Checkout 52

Inside Retail

NOVEMBER 29, 2022

The retailer started the process of upgrading its backend systems in 2019, with the relaunch of its e-commerce site in Australia to one that was more responsive on mobile and could integrate better with third-party platforms, such as shipping and freight. “We The US market could be next on the list. Targeting global growth.

Payment Services 245

Payment Services Fulfillment Checkout Fashion 245

Retail TouchPoints

OCTOBER 17, 2023

In its original incarnation, Bed Bath & Beyond (BB&B) was defined by its in-store experience: exploring exactly what was included in the “beyond” category, checking out the gizmos and gadgets near the cash wrap and then redeeming those ubiquitous 20% off coupons at checkout. We think there’s a market there and that we can expand it.

Drop-Shipping 263

Drop-Shipping Outdoor Shipping Checkout 263

Retail TouchPoints

APRIL 22, 2024

In fact, 51% of consumers said they would be willing to pay more for products shipped through sustainable methods, up significantly from just 15% of consumers in December 2023, according to a new survey from Radial.

Shipping 224

Shipping Fashion Consumer Returns 224

Inside Retail

MAY 1, 2022

Consumers now expect the ultra-convenient, one-click checkout service they experience on Amazon to be replicated everywhere. While that may not be possible for every brand or retailer, the key is creating a seamless checkout experience. That means more shoppers for Australian brands and retailers – but also a more crowded market.

Consumer 147

Consumer Checkout Social Commerce Shipping 147

Retail Focus

OCTOBER 6, 2021

We believe stores matter, and our new Regent Street location is another example of our commitment to EMEA market, as well as our continued investment and enhancement of our physical retail locations worldwide. The Abercrombie & Fitch Regent Street location is one of the most culturally significant stores we have opened globally.

Checkout 189

Checkout Shipping Location Shopping 189

Retail TouchPoints

SEPTEMBER 21, 2023

Use AI to preemptively identify potential shipping delays or issues and inform customers before they reach out, demonstrating both efficiency and care. It’s about feeling valued, understood and genuinely catered to, long after the checkout process is complete.

Customer Retention 264

Customer Retention Shipping Customer Experience Checkout 264

Inside Retail

OCTOBER 18, 2021

The series is targeted to business owners, managers and marketing professionals in the e-commerce space who already have an online store or are planning to grow, says 18th Digitech’s Director Tanuj Rastogi, one of the co-hosts of the series. The series grew out of 18th Digitech’s existing partnerships with the webinar’s co-sponsors.

Shipping 147

Shipping Checkout Merchant Services Customer Experience 147

Retail TouchPoints

JANUARY 28, 2022

One silver lining though all of this has been the emergence of zero-party data in retail’s marketing arsenal. Now, combine those insights with first-party POS data (information consumers provide at checkout), and the combination of data assembles the puzzle of who your customers are in an incredibly illuminating way.

Kiosk 252

Kiosk Outdoor Checkout Marketing 252

Retail TouchPoints

JULY 11, 2023

To access the deal, shoppers must be Prime members and use the Buy with Prime option at checkout. And if we have happy Prime members who are enjoying free, fast shipping, on Amazon and off Amazon, that’s going to be happy customers, that’s going to be happy sellers, and it’s going to be great for all of us.”

Payment Services 152

Payment Services Shipping Checkout Fulfillment 152

Retail TouchPoints

NOVEMBER 26, 2020

That means showing customers high-quality images, answering frequent questions on sales pages, using an FAQ or chatbot for other concerns (like shipping times or costs), and reducing the number of hoops they have to jump through for the checkout purchase. Then, create what you think would be the most enjoyable checkout process.

Payment Services 190

Payment Services Checkout Shipping Fulfillment 190

Retail TouchPoints

APRIL 1, 2022

The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout. Fulfilment, shipping, delivery and returns updates can all be enriched with personalized promotions, loyalty program information and other immersive, branded content.

Fulfillment 237

Fulfillment Shipping Returns Promotions 237

Independent Retailer

OCTOBER 14, 2021

The same can be said for businesses looking to gain market share. While the trend is projected to continue, with one market research study predicting that the personalized gifts market will reach $38.66 The post Personalized Packaging Drives Loyalty & Market Share appeared first on Independent Retailer.

Marketing 71

Marketing Checkout Advertising Shipping 71

Inside Retail

SEPTEMBER 13, 2021

Target’s comparative store sales were up 13 per cent in FY21, according to Pearson, and even more in the kids category, a key area where he sees an opportunity to gain market share. The most important part of our offer will always be our own products where we can bring things to market that nobody else can.

Specialty Store 240

Specialty Store Department Stores Apparel Shipping 240

Inside Retail

JANUARY 14, 2024

They argued that AI would enable retailers to process various payment methods quickly and more efficiently to ensure a fast and optimised checkout experience for the customer. per cent.”

Payment Services 130

Payment Services ATS Checkout Customer Experience 130