Inside Retail

DECEMBER 18, 2023

Lockdowns and the pandemic changed all of that, and today there’s hardly a CEO, board or management team that hasn’t taken the full dive into data and digital as their path to future success. We should all be able to enhance our customer experience (CX) and better manage our customer relationships (CRM).

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Inside Retail

JUNE 29, 2021

Videos and images of bare toilet paper shelves have once again surfaced online as consumers fall into old habits, forcing supermarkets to bring back purchase limits on high demand items. Varying approach from supermarkets . In the last week alone, 17 Woolworths supermarkets have been listed as Covid-19 exposure sites.

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Inside Retail

JULY 28, 2021

Digital shelf, dark store and a fresh food playground – is this the future of supermarkets? The consulting company has developed a new supermarket concept, in partnership with design agency Le Projet Hope, that blends online with offline and old shopping habits with new processes. . Accenture thinks so. Image: Supplied.

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Supermarket Consumer Shopping Checkout 246

Retail Focus

OCTOBER 19, 2021

Tesco is launching its first checkout-free high street store where shoppers can pick up their groceries and leave without the need for a till. It is the latest retail giant to open a store where checkouts are replaced by high-tech cameras designed to track the items shoppers place in their baskets.

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Checkout Supermarket Shopping Management 162

Inside Retail

NOVEMBER 20, 2022

Powered by Trigo, the store is based on a hybrid model, where customers can either choose to go through a conventional checkout process, or have a frictionless experience using the latest camera and sensor technology. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store.

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Inside Retail

JANUARY 24, 2022

observes Teaj Sian, Managing Director at Glory Global Solutions (Australia). Of course, physical retail has had to undergo a few changes since the first wave of Covid, particularly at entry, payment and checkout. The other side of the checkout experience is assisted service, when the cashier helps and engages with the customer. “In

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Inside Retail

MAY 2, 2024

The first barcode was scanned on a pack of Wrigley’s Juicy Fruit chewing gum in an Ohio supermarket. This revolutionised the retail sector by streamlining checkout processes and reducing errors. Now the ‘beep’ at the checkout is part of everyday life. The momentum behind this transformative technology is undeniable.

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Inside Retail

NOVEMBER 30, 2022

For the first episode, we spoke to industry expert and Swinburne University professor Jason Pallant about the rise of checkout-free stores, what they can offer the sector, and the barriers they need to overcome to succeed. Checkout-free stores also open up the potential for new and innovative ways of designing stores.

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Inside Retail

AUGUST 23, 2023

Australian retail giant Woolworths Group reported solid FY23 results on Wednesday , showcasing the supermarket sector’s resilience in the face of dropping consumer spend. Earnings before interest and tax (EBIT) from the company’s Australian supermarkets rose 19.1 per cent over the financial year to $2.8 per cent to $249 million.

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Supermarket Checkout Department Stores Management 246

Inside Retail

JULY 28, 2021

Digital shelf, dark store and a fresh food playground – is this the future of supermarkets? The consulting company has developed a new supermarket concept, in partnership with design agency Le Projet Hope, that blends online with offline and old shopping habits with new processes. . Accenture thinks so. Image: Supplied.

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Supermarket Consumer Shopping Checkout 130

Retail Gazette

JANUARY 15, 2024

Aldi has introduced contactless payment to its checkout-free store in London in a bid to make shopping “quicker and easier for customers” The change means customers no longer need to register through the Shop&Go app on their phones and can instead tap their contactless payment card or phone to enter the store.

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Checkout Accounting Shopping Management 62

365 Retail

FEBRUARY 1, 2022

Asda has announced it will be the first supermarket to trial an automated age verification solution at self-checkouts which aims to make it easier and quicker for customers using this facility. The post Asda to trial digital ID at self-checkouts appeared first on 365 RETAIL | Retail Technology News.

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I Vend

AUGUST 10, 2021

The COVID surge for supermarkets The pandemic hit many retailers hard, with stores shut and high streets deserted. According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers.

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Supermarket Payment Services Checkout Grocer 89

365 Retail

OCTOBER 19, 2021

Tesco is launching its first checkout-free high street store where shoppers can pick up their groceries and leave without the need for a till. It is the latest retail giant to open a store where checkouts are replaced by high-tech cameras designed to track the items shoppers place in their baskets.

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Checkout Supermarket Shopping Management 82

Retail Minded

NOVEMBER 8, 2022

Although self-service checkouts were first introduced in 1986 , they are still far from perfect. on the App Store, which says a lot about how people’s sentiment towards self-service checkouts. . Trigo’s digital twin can be used for other purposes too, such as inventory management. . Self-Checkout Utopia Could Be On The Way.

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Checkout Payment Services Inventory Management Grocer 97

Nvidia

MAY 14, 2021

Zippin offers sports fans checkout-free refreshments, and it’s racking up wins among stadiums as well as retailers, hotels, apartments and offices. As sports and entertainment venues begin to reopen in limited capacities, Zippin’s grab-and-go stores are offering quicker shopping and better social distancing without checkout lines.

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Checkout Inventory Management Location Supermarket 122

Retail Times

SEPTEMBER 28, 2021

Conad Nord Ovest, one of the most important cooperatives in the national large-scale retail trade, has further expanded its collaboration with Diebold Nixdorf and Distribution Service, a retail sales management and technology provider, to deploy innovative, self-checkout solutions in its stores.

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Checkout Supermarket Management 52

Inside Retail

MARCH 3, 2024

In Australia, the growing importance of loyalty programs could be seen in the half-year results of both Coles and Woolworths , the country’s leading supermarkets, which reported that the e-commerce, digital and loyalty aspects of the business were responsible for strong growth. billion in 2024. The Coles App had a 42.3

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Retail TouchPoints

NOVEMBER 30, 2021

In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019. “The

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Checkout Payment Services Supermarket Customer Experience 274

Inside Retail

SEPTEMBER 4, 2023

The barcode was initially developed to improve the checkout experience and inventory management in the grocery sector and it is now used in almost every industry and sector. With the increasing digitisation of the economy, the barcode will be critical in managing the flow of goods and information across global supply chains.

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V Count

MARCH 20, 2023

Your average shopper nowadays is more educated than ever —in the sense that they know what they need and want— meaning supermarkets and grocery shops must learn to adapt and leverage new technologies to help them understand what customers want and meet the modern shoppers’ demands.

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365 Retail

APRIL 27, 2023

It’s fair to say that self-service checkouts are not universally popular with shoppers. We choose the self-checkout to avoid the queue, only for a machine to block us, requiring an attendant to intervene and override. ” (RBR, January 2023) “The global self-checkout system market is projected to grow from $4.51

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Checkout Payment Services Supermarket Point of Sale 52

Retail TouchPoints

APRIL 12, 2023

While this may sound positive for supermarkets, it also brings new challenges. First, supermarkets must determine exactly how much inventory to order so as not to waste food or purchase insufficient supplies. Supermarket coffee bars, for example, are known to generate a more relaxed shopping environment.

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Supermarket Grocer Customer Retention Checkout 252

Retail Gazette

FEBRUARY 21, 2024

The expansion will see the supermarket upgrade its IT systems from a traditional data centre model to a fully managed, scalable cloud environment, powered by the information technology company’s Enterprise Cloud.

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Kiosk Supermarket Checkout Management 111

365 Retail

JUNE 21, 2021

Tesco is set to launch its first checkout-free store following a successful trial for staff at its head office over the past year. Some commentators had raised concerns that supermarkets would take a hit from the reopening of non-essential retailers, and with restaurants, bars and cafes welcoming back customers in the past two months.

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V Count

MARCH 20, 2023

Your average shopper nowadays is more educated than ever —in the sense that they know what they need and want— meaning supermarkets and grocery shops must learn to adapt and leverage new technologies to help them understand what customers want and meet the modern shoppers’ demands.

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Supermarket Loss Prevention Promotions Store Layout 40

Inside Retail

JULY 6, 2022

To raise funds for Indigenous health this NAIDOC week, Coles supermarkets and Express stores in the NT and select regional stores in Western Australia (WA) have launched a ‘Purple House’ campaign. In the past three years, Purple House has offered 10,000 remote dialysis treatments and supported more than 300 patients.

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Supermarket Checkout Returns Management 130

Retail Gazette

SEPTEMBER 26, 2023

Aldi has become the latest supermarket to offer staff body-worn cameras in a bid to deter shoplifters. Chief executive Giles Hurley said the move was being trialled in a handful of the supermarket’s stores as crime rates across its portfolio surged. “It is a top priority for us.”

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Retail Gazette

FEBRUARY 6, 2024

Co-op is installing more than 200 secure till kiosks, locked cabinets for spirits and AI technology to monitor self-checkouts in a bid to tackle a rise in retail crime. Co-op food managing director Matt Hood said: “This is not a few opportunistic shoplifters becoming more prolific. This is organised crime and looting.”

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Kiosk Checkout Supermarket Shopping 116

Retail Technology Review

JUNE 4, 2021

By Natasha Jones, European Channel Manager for SmartFreight If you thought ecommerce held all the aces in the retail pack, think again. You rarely see an abandoned shopping trolley packed to the brim with goods at a checkout in a bricks and mortar supermarket.

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Checkout Supermarket Management Shopping 34

Inside Retail

MAY 3, 2022

Sponsored by Impact, this special feature is a celebration of 20 rising stars of retail who are killing it, whether by leading the rollout of innovative projects, driving campaigns to make change in the industry, or giving management a red-hot go for the first time. They might be under-the-radar now, but they won’t be for long.

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Visual Merchandising Checkout Supermarket Fulfillment 147

Inside Retail

OCTOBER 10, 2023

Supermarkets are some of the biggest retail businesses in the world, so it’s no surprise they are at the forefront of industry trends and innovation. Brad Banducci, CEO of Australian supermarket giant Woolworths for the past seven years, is a big proponent of using technology to improve operations.

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Inside Retail

JUNE 16, 2021

Supermarket Coles will spend $2.5 The business will seek to improve its online shopping, as well as its self-service checkouts, data and automation across its warehouses, in an effort to streamline the experiences and make it even simpler for Australians to buy their groceries.

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Supermarket Checkout Returns Customer Experience 240

I Vend

AUGUST 17, 2022

Supermarket shopping is, for the vast majority of consumers, an essential. So what supermarket shoppers want above all is convenience. iVend Retail for Supermarket. iVend Retail for Supermarket. Learn how we’re helping supermarket retailers around the world. Read more Top priorities for grocery shoppers.

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Payment Services Inventory Management Checkout Supermarket 52

Inside Retail

NOVEMBER 24, 2022

This week, Australian supermarket giant Coles appealed to that love by announcing a pick-and-collect service that takes less than 60 minutes , shaving 30 minutes off its existing promise. They don’t want to spend time going around shelves looking for products or queuing at the checkout.

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Supermarket Checkout Shipping Returns 130

V Count

JULY 9, 2021

Using a queue management solution to solve queuing problems. With a Queue Management system, businesses like retailers and supermarkets can accurately calculate the number of customers at checkout queues and the average time they spend waiting. Shorter checkout queues mean happier customers and more productive staff.

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Management Checkout Payment Services Technical Support 52

Inside Retail

JULY 8, 2021

Inside Retail spoke to four SDA members, who work on the frontline across supermarkets and department stores, about their experiences of customer abuse and the support they would like to see from retailers. We call the manager and we step aside, normally management will then call the police. They come back maybe a week later. “We

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Supermarket Department Stores Management Checkout 246