Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. In fact, 74% of associates’ time is on non-checkout functions. 17% of holiday gift sales this season will be resale,” said Garf.

Returns 220

Returns Fulfillment Shipping Checkout 220

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. PVH x RetailNext and MarketDial PVH Corp.

Point of Sale 249

Point of Sale Promotions Inventory Management Grocer 249

Wiser

DECEMBER 11, 2018

Track the factors behind positive shopper experiences within your stores. . Efficient checkout lines. . It should be a model for how other retailers, especially discount stores, operate in the current climate. . Ultimately, there is still a definite need for physical retail stores of all categories.

Management 68

Management Discount Store Store Operations Checkout 68

Cisco Retail

FEBRUARY 11, 2022

Anne connects her vehicle and sees third-party advertisements and a message about the free coffee promotion on the charging station’s digital signage. Because she is a loyalty member, Anne avoids waiting in line and starts her mobile contactless checkout using the Francisco Market app. Store Operations.

Marketing 122

Marketing Checkout Kiosk Store Operations 122

V Count

DECEMBER 10, 2021

From short surveys that sought to understand what customers liked to manual people counting devices that measured foot traffic in retail, store managers have always recognized the importance of foot traffic analysis. . Furthermore, managers gain more control over their stores and implement strategies to optimize operations.

Checkout 52

Checkout Store Operations Management Promotions 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

With consumers becoming more at ease with virtual space interactions, retail businesses have no choice but to ramp up their digital strategies and touchless technologies to meet the pent-up demand for seamless omnichannel operations. Self-service check-ins and checkouts have become the new norm, saving time and money for retailers.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

I Vend

SEPTEMBER 1, 2022

McKinsey’s research into the way that retailers managed cost reductions in the Great Recession of 2007-2009 found that ‘resilient retailers’ reduced their costs by two percentage points, while their ‘non-resilient’ counterparts increased theirs by the same amount. Retail Technology: Efficient in-store operations. Product mix.

Dead-Stock 98

Dead-Stock Payment Services Sporting Goods Inventory Management 98

Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. I suspect they’ll progress that across their fleet of stores in the coming years,” Mortimer said. Quiet observer.

Payment Services 52

Payment Services Checkout Promotions Supermarket 52

V Count

NOVEMBER 26, 2021

It doesn’t account for the visitors who left for a variety of reasons, such as not finding the products they needed, poor customer service, or a long checkout queue and waiting time. Queue management systems that help retail stores operate smoothly and offer a better customer experience. Queue Management.

Checkout 52

Checkout Store Layout Customer Experience Management 52

Mass Relators

FEBRUARY 26, 2024

Sixty-two percent of retailers are employing data analytics to bolster pricing and promotional strategies, and 35% of manufacturers are using AI to maximize the benefits of customer data. The enormous potential of AI hasn’t blinded FMI and its members to the threats posed by the technology and the large language models that underlie it.

Supermarket 52

Supermarket Checkout Fulfillment Consumer 52

Wiser

JANUARY 29, 2019

Underperforming program effectiveness can manifest in several different forms, including: Missed activations Broken demos Inefficient promotions. One of the reasons why these problems are so annoying is that a lot can go wrong with in-store programs and you often lack visibility into them. 3: Ineffective Store Operations.

Marketing 68

Marketing Promotions Store Operations Checkout 68

Mass Relators

JANUARY 20, 2023

s management training program. At Eckerd, Vasos rose quickly through store operations ranks from assistant store manager to store manager, district manager and regional manager before joining Phar-Mor Food and Drug Inc., where he led the operations teams and later served as a merchant.

Beauty and Health 52

Beauty and Health Store Layout Merchant Services Advertising 52

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce. Or ask a customer for their email address, or deliver a promotion?

Point of Sale 278

Point of Sale Checkout Consumer Promotions 278

I Vend

MAY 5, 2023

Retail Management Solution iVend offers a retail management solution for today’s world. When it comes to technology, today’s retail management solutions are almost unrecognisable compared to their forerunners – the large, fixed in-store terminals where we used to queue up to check out.

Management 95

Management Point of Sale Promotions Niche Retailing 95

Retail Adventures

JANUARY 1, 2024

Discuss products, policies, promotions – anything store associates need to know that day. Take time to visit other retail stores for ideas. Not just store like yours, all types of stores. Store Operations 27. Manage your customer response times. Be open when customers expect you to be open.

Promotions 52

Promotions Returns Cross Merchandising Markdowns 52

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 6, 2022

Does your retail management system do what you really need? And can it manage all aspects of your retail operations from one place? What is an integrated retail management system? What are the benefits of an integrated retail management system? Work more productively and efficiently.

Management 95

Management Promotions Point of Sale Checkout 95

Retail TouchPoints

DECEMBER 22, 2023

Bridging Physical and Digital Retail Experiences with the Power of QR Codes In order to win over consumers in an increasingly competitive landscape, retailers are turning to technology like QR codes to help bridge in-store experiences with the digital world.

Shopping 283

Shopping Checkout Visual Merchandising Consumer 283

Retail Adventures

AUGUST 25, 2021

Discuss products, policies, promotions – anything and everything store associates need to know that day. Take time to visit other retail stores for ideas. Not just stores like yours, all types of stores. Store Operations 27. Manage your customer response times. Toot your own horn.

Returns 83

Returns Cross Merchandising Promotions Marketing 83

Retalon

SEPTEMBER 22, 2021

Adopting BOPIS can be challenging so we’ll explain how you can successfully merge your online and physical store operations. BOPIS, meaning Buy Online, Pickup In-Store, is an order fulfillment option that helps retailers connect their e-commerce channels with their brick-and-mortar storefronts. What is BOPIS? Infrastructure.

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

I Vend

DECEMBER 10, 2023

Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform. Inventory management – ‘the right goods, in the right place, at the right time’ sums up the core of retail.

Shrinkage 87

Shrinkage Inventory Management Store Layout Checkout 87

Retail TouchPoints

APRIL 17, 2023

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. For many in the grocery industry, however, adopting these practices has been slower.

Specialty Retailers 235

Specialty Retailers Grocer Payment Services Outdoor 235

Retail TouchPoints

OCTOBER 7, 2020

The fact that we have a unified technology allows us to use the same processes in terms of pricing, assortment, promotions, taxes, etcetera. We set up an emergency task force that made sure we had the cleaning procedures, signage and checklists to keep our stores safe,” Martin-Consuegra said.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail Geek

JULY 30, 2021

There are several of those in New York City so I’ll start with the one that is closest to my hotel and therefore the first one I went to this morning there’s a new flagship Bed Bath & Beyond store that opened in Chelsea. [1:59] Um so we’ll see if how that all plays out but I would say if I had one knock on the store.

Visual Merchandising 105

Visual Merchandising Payment Services Advertising Merchant Services 105

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Brands and retailers are connecting with consumers in-store through e-commerce, social media, mobile apps, seasonal kiosks, third-party marketplaces, and more. Consumers are looking for faster and more convenient fulfillment options, as well as personalized assortment and promotions, which is now the norm. Simplify and Automate Tasks.

Customer Retention 85

Customer Retention Inventory Management Customer Experience Kiosk 85