Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

Payment Services 198

Payment Services Inventory Management Checkout Loss Prevention 198

Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

Payment Services 324

Payment Services Checkout Fulfillment Kiosk 324

Retail TouchPoints

DECEMBER 22, 2020

Nike plans to open 30 stores in the second half of 2021 as the retailer positions itself for long-term growth. Leaders discussed their plans for the business, including growing its connections with shoppers and improving supply chain capabilities, on a Dec. Nike’s supply chain plans aim to improve convenience for shoppers.

Checkout 358

Checkout Planning Consumer Management 358

Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. The company plans to equip two of its Whole Foods stores with cashierless solutions in 2022. for its Ame Go convenience stores.

Checkout 245

Checkout Payment Services Supermarket Customer Experience 245

Retail TouchPoints

FEBRUARY 27, 2024

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. Ensuring business continuity plans include appropriate responses to network outages, breaches and ransomware attacks.

Payment Services 233

Payment Services Wholesale Store Layout Inventory Management 233

Retail TouchPoints

AUGUST 30, 2023

The Index reveals that 33% offer help via SMS, 63% send cart abandonment reminders and 64% offer customer service assistance during checkout, including live chat, phone, email and click-to-call, which can convert an ordinary experience into a pleasant and helpful one that a customer will remember. Tip 3: Optimize navigation and search.

Checkout 203

Checkout Shipping Customer Experience Point of Sale 203

Retail TouchPoints

JUNE 15, 2022

Customers book an appointment online and then shop in-store, creating a more curated feel while making life easier for associates to manage. Self-Checkout/Roaming Checkout. Versions of self-checkout are already in play for grocery, big box and a variety of other stores, mostly to reduce wait times at registers.

Payment Services 245

Payment Services Checkout Shrinkage Fast Fashion 245

Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. In fact, 74% of associates’ time is on non-checkout functions. 17% of holiday gift sales this season will be resale,” said Garf.

Returns 201

Returns Fulfillment Shipping Checkout 201

Retail TouchPoints

AUGUST 1, 2023

In fact, Retail TouchPoints’ annual Store Design & Experience Survey found that 78% of retailers have either already implemented or plan to implement digital signage in stores over the next 24 months. He identified a few basic but important data points: “Customers at checkout spend this amount of time.

Management 213

Management Promotions Checkout Consumer 213

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi.

Payment Services 294

Payment Services Checkout ATS Kiosk 294

Retail TouchPoints

JULY 21, 2020

Walmart Canada is planning a $3.5 Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers. The equivalent in U.S.

Fulfillment 222

Fulfillment Payment Services Beauty and Health Checkout 222

365 Retail

FEBRUARY 23, 2023

Zebra Technologies Corporation , an innovator at the front line of business with solutions and partners that deliver a performance edge, will put retail data insights and The Modern Store by Zebra framework centre stage at EuroShop , booth A79/Hall 6, Dusseldorf, Germany from 26 February – 2 March.

Payment Services 52

Payment Services Checkout ATS Inventory Management 52

Retail TouchPoints

FEBRUARY 10, 2022

Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership roles at Godiva , Sally Beauty , Pier 1 , Bath & Body Works , Gap and The Disney Store. It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express. And that’s not all.

Inventory Management 285

Inventory Management Beauty and Health Management Planning 285

Retail TouchPoints

MAY 12, 2021

As 2020 came to a close, the company wanted to confirm that the changes made (and those being planned) set them up for success in 2021 and beyond. Sanitization was made central to in-store operations with supplies made readily available to customers for their own use. Planning for Improvement. The Research.

Shopping 200

Shopping Checkout Location Planning 200

Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. To remain competitive, a virtual storefront needs to be engaging: professional images, streamlined checkout experiences and an extension of a retailer’s brand.

Fulfillment 261

Fulfillment Checkout Store Layout Consumer 261

V Count

DECEMBER 10, 2021

From short surveys that sought to understand what customers liked to manual people counting devices that measured foot traffic in retail, store managers have always recognized the importance of foot traffic analysis. . Furthermore, managers gain more control over their stores and implement strategies to optimize operations.

Checkout 52

Checkout Store Operations Management Promotions 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

With consumers becoming more at ease with virtual space interactions, retail businesses have no choice but to ramp up their digital strategies and touchless technologies to meet the pent-up demand for seamless omnichannel operations. Self-service check-ins and checkouts have become the new norm, saving time and money for retailers.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. I suspect they’ll progress that across their fleet of stores in the coming years,” Mortimer said. Quiet observer.

Payment Services 52

Payment Services Checkout Promotions Supermarket 52

Mass Relators

JANUARY 20, 2023

s management training program. At Eckerd, Vasos rose quickly through store operations ranks from assistant store manager to store manager, district manager and regional manager before joining Phar-Mor Food and Drug Inc., He was immediately fascinated with retail. Jeff Owen and himself.

Beauty and Health 52

Beauty and Health Store Layout Merchant Services Advertising 52

Wiser

JANUARY 29, 2019

Worst of all, you could just have missed activations so all that hard work you put into the planning stage isn’t even getting to the floor. 3: Ineffective Store Operations. Store operations can be another source of headaches for you, whether your channel marketing efforts are for a brand or retailer.

Marketing 68

Marketing Promotions Store Operations Checkout 68

Retail TouchPoints

NOVEMBER 20, 2023

Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management. Address the self-checkout issue: Staffing constraints have made self-checkouts a popular fixture in stores of all sizes.

Payment Services 310

Payment Services Sporting Goods Inventory Management Loss Prevention 310

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 6, 2022

Does your retail management system do what you really need? And can it manage all aspects of your retail operations from one place? What is an integrated retail management system? What are the benefits of an integrated retail management system? Work more productively and efficiently.

Management 95

Management Promotions Point of Sale Checkout 95

Retalon

SEPTEMBER 22, 2021

Adopting BOPIS can be challenging so we’ll explain how you can successfully merge your online and physical store operations. BOPIS, meaning Buy Online, Pickup In-Store, is an order fulfillment option that helps retailers connect their e-commerce channels with their brick-and-mortar storefronts. What is BOPIS?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Retail Adventures

JANUARY 1, 2024

Store Operations 27. Don't hide behind voice mail and don't make associates tell callers about a sale or hours or whatever is happening in the store that day before asking how they help drives customers crazy. Manage your customer response times. Do not confuse a major event with something that takes a long time to plan.

Promotions 52

Promotions Returns Cross Merchandising Markdowns 52

Retail TouchPoints

JANUARY 6, 2021

This could either be a self-service station or be staffed with a single employee whose job is to sanitize carts and ensure only clean carts are being used by customers entering the store. Second, retailers should encourage the use of self-checkout kiosks where possible. This reduces interaction between customers and employees.

Kiosk 285

Kiosk Checkout Shopping Management 285

Retail TouchPoints

FEBRUARY 12, 2021

RFID is also being extended for item-level identification as part of future-forward innovation plans, such as the adoption of blockchain for increased transparency. The lack of digitization in the supply chain coupled with unpredictable demand makes inventory management chaotic at best. RFID and Beyond.

Fulfillment 224

Fulfillment Markdowns Inventory Management Customer Experience 224

Retail TouchPoints

JULY 22, 2020

If retail plans to compete with the expectations customers now have, it will need to start adapting unprecedented agility. Tractor Supply offers three ways to get them: curbside pickup, same-day delivery or in-store. And they know customers don’t want to stand in line at the store, so they offer mobile checkout right from your phone.

Payment Services 182

Payment Services Fulfillment Checkout Shipping 182

Retail TouchPoints

OCTOBER 7, 2020

“We set up an emergency task force that made sure we had the cleaning procedures, signage and checklists to keep our stores safe,” Martin-Consuegra said. One aspect of that project is to support contactless mobile payments and self-checkout. and Canada. Because of the pandemic, the launch is now slated for 2021.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail Geek

JULY 30, 2021

There are several of those in New York City so I’ll start with the one that is closest to my hotel and therefore the first one I went to this morning there’s a new flagship Bed Bath & Beyond store that opened in Chelsea. [1:59] Um so we’ll see if how that all plays out but I would say if I had one knock on the store.

Visual Merchandising 105

Visual Merchandising Payment Services Advertising Merchant Services 105