Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. We will not have to relocate merchandise, replace shelves or build an entirely new store to implement autonomous checkout.”.

Checkout 230

Checkout Store Layout Payment Services Kiosk 230

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

Inventory Management 269

Inventory Management Management Fulfillment Supply Chain Management 269

Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous. Invest now to save later.

Telecommunications 237

Telecommunications Point of Sale Kiosk Checkout 237

Inside Retail

APRIL 30, 2024

Central to this transformation was the adoption of NewStore , a unified commerce platform anchored in an omnichannel POS – with built-in solutions such as order and inventory management, clientelling, and store fulfilment. NewStore has essentially made the traditional cash wrap obsolete, as all associates now serve as points of sale.

Clienteling 147

Clienteling Checkout Customer Experience Inventory Management 147

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 29, 2019

million mobile point-of-sale (POS) devices in the U.S. Below are five practical use cases for retail-based mobile point-of-sale. The customer gets in and out of your store faster and you close more sales. Customer relationship management – Managing customer relationships is so much easier.

Point of Sale 57

Point of Sale Kiosk Checkout Management 57

Retail TouchPoints

SEPTEMBER 19, 2023

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

Apparel 268

Apparel Payment Services Checkout Location 268

Retail TouchPoints

JULY 17, 2023

IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. Inventory management. Smart merchandising helped GetGo improve the consumer experience and increase sales.

Payment Services 242

Payment Services Checkout Inventory Management Customer Experience 242

Retail TouchPoints

JANUARY 1, 2024

Friction as a Function Modern shoppers expect always-on, always-accessible, do-it-yourself experiences thanks to self-checkouts, online shopping and connected tech. Retailers have, for years, focused on streamlining shopper journeys by reducing friction throughout sales floors to facilitate seamless, enjoyable experiences.

Loss Prevention 259

Loss Prevention Checkout Point of Sale Location 259

Retail TouchPoints

NOVEMBER 3, 2021

margin points when their customers’ journeys are not optimized, but when they are optimized, they can recover about 70% of that margin loss,” explained Buzek. Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.”

Payment Services 356

Payment Services Checkout Fulfillment Kiosk 356

Star Miconics

JANUARY 26, 2023

But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. These reports provide managers and owners with information that uncovers deeper insights.

Point of Sale 52

Point of Sale Merchant Services Inventory Management Checkout 52

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 29, 2019

million mobile point-of-sale (POS) devices in the U.S. Below are five practical use cases for retail-based mobile point-of-sale. The customer gets in and out of your store faster and you close more sales. Customer relationship management – Managing customer relationships is so much easier.

Point of Sale 40

Point of Sale Kiosk Checkout Management 40

Retail TouchPoints

NOVEMBER 30, 2021

In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with. It’s the first time we’ve enabled a business customer to use their own app to manage store entry, exit, receipts and payments for shoppers,” Kumar added.

Checkout 282

Checkout Payment Services Supermarket Customer Experience 282

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. Now, they have the added appeal of more hygienic shopping as well.

Payment Services 299

Payment Services Checkout Customer Experience Point of Sale 299

Inside Retail

MARCH 12, 2024

Square is revolutionising the way small and medium-sized retailers can manage inventory and payments through a combination of next-generation hardware and custom-built software. Michael Harms, owner of omnichannel retailer Barrowby Green, upgraded to Square Point of Sale for Retail when the company opened its first physical store. “I

Payment Services 130

Payment Services Accounting Promotions Point of Sale 130

Retail TouchPoints

SEPTEMBER 30, 2020

Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers. Select locations will also have Scan & Go to help customers manage their checkout directly.

Shopping 264

Shopping Checkout Payment Services Kiosk 264

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. and Vancouver, Wash. —

Point of Sale 268

Point of Sale Promotions Inventory Management Grocer 268

Retail TouchPoints

JUNE 12, 2020

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. Retail TouchPoints (RTP): What are the most important roles for facilities management as retail stores reopen?

Management 167

Management Loss Prevention ATS Store Operations 167

Retail TouchPoints

JUNE 15, 2022

Customers book an appointment online and then shop in-store, creating a more curated feel while making life easier for associates to manage. Self-Checkout/Roaming Checkout. Versions of self-checkout are already in play for grocery, big box and a variety of other stores, mostly to reduce wait times at registers.

Payment Services 263

Payment Services Checkout Shrinkage Fast Fashion 263

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 224

Fulfillment Payment Services Beauty and Health Checkout 224

I Vend

MARCH 14, 2023

Retailers have to find a way to make the shopping experience more human, engaging and personalised and many are turning to the smart use of retail technology, specifically mobile point of sale, or mPOS. Checkout – the shopper can avoid queues at the fixed POS, by completing the contactless payments at the mPOS.

Shopping 97

Shopping Point of Sale Payment Services Checkout 97

Retail TouchPoints

MARCH 11, 2021

The report also identified the need for retailers to create frictionless customer experiences across physical and digital touch points. However, 60% of retailers surveyed do not allow shoppers to return or exchange an item during checkout, adding an unnecessary obstacle to flipping the return interaction from a loss to a profit.

Fulfillment 314

Fulfillment Inventory Management Returns Point of Sale 314

Retail TouchPoints

JUNE 23, 2023

Unlike data centers, edge infrastructure manages unreliable networking, where latency, jitter or availability issues are common, particularly in large distributed store estates. Cloud systems are typically designed to run a handful of large, universally available locations — sometimes referred to as “operating at cloud scale.”

Payment Services 274

Payment Services Customer Experience Promotions Point of Sale 274

Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

Point of Sale 130

Point of Sale Shipping Checkout Fulfillment 130

Retail TouchPoints

FEBRUARY 15, 2021

But rather than a sign of storefront abandonment, experts are expecting retailers to consolidate their locations, to pare down their real estate portfolio and focus their resources on a couple of choice locations. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations.

Fulfillment 278

Fulfillment Checkout Store Layout Consumer 278

Retail TouchPoints

APRIL 20, 2022

Now the retailers, with 25 and six brick-and-mortar locations respectively, are bringing their brands to the next level through highly immersive store experiences and a concentrated focused on store growth. Plus, regulatory requirements require these stores to be located in industrial areas, away from traditional retail locations.

Marketing 354

Marketing Location Customer Experience Consumer 354

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. As if this workhorse of retail didn’t have enough to manage, today’s increasingly complex landscape has added other “responsibilities” to the POS. But POS experts are still bullish on the technology.

Point of Sale 242

Point of Sale Merchant Services Payment Services Checkout 242

I Vend

APRIL 14, 2021

Connect with more customers digitally irrespective of their location. For example, the use of mobile point of sale to enable checkout from anywhere in the store – decreasing checkout lines, enhancing safety, providing upsell opportunity and a more personalised shopping experience.

Point of Sale 98

Point of Sale Checkout Promotions Shopping 98

M19 Retail

OCTOBER 17, 2023

This initiative covers Merchandise Management, Store Operations, Sales Audit, Warehouse Management System (WMS), Point of Sale (POS), and Retail Analytics. The Mi9 Retail Platform will prove its value by supporting operations at scale across our merchandise management, store operations, and warehouses.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

Payment Services 184

Payment Services Fulfillment Location Checkout 184

Retail TouchPoints

JUNE 15, 2022

All brands and retailers need to think critically about what they want consumers to accomplish in their locations. When shopping for food, sight is just as (if not more) important than smell, and several locations on the Interstore | Schweitzer list gave new meaning to the phrase “a feast for the eyes.” Exemplary Product Presentation.

Visual Merchandising 248

Visual Merchandising Customer Experience Consumer Location 248

Inside Retail

JULY 17, 2022

We chat with Stephan Veyret, managing director of Decathlon Singapore to find out what’s next for the business. Firstly, we have rapidly grown and developed a strong omni presence in Singapore with 15 points of sales, an ecommerce website and lastly a sports marketplace, supported by a regional warehouse in Johor Bahru.

Payment Services 130

Payment Services Kiosk Checkout Fulfillment 130

Inside Retail

OCTOBER 10, 2023

The average store manager or team member walks on average 25,000 steps a day – how hard-working is that? We’ve got a new product called ‘Quick Assist’ It basically analyses all of the data in a store and gives the store manager a list of things they can focus on and work on that day, in a prioritised list of things to do.

Consumer 289

Consumer Supermarket Beauty and Health Management 289

Star Miconics

APRIL 20, 2023

For example, they enable more accurate inventory management, real-time visibility into products and stock, and more efficient checkout processes. The choice of form factor depends on how you’ll use the scanner, such as scanning groceries at a checkout counter or scanning shelf tags during an inventory count.

Checkout 52

Checkout Inventory Management Outdoor Point of Sale 52

M19 Retail

JULY 13, 2023

The MacLaren Group will be able to design and deliver custom training programs to a wider audience as often desired by our clients as part of change management, especially during in-store rollouts. Providing professional training programs is an important factor for successful change management.“

Point of Sale 40

Point of Sale Checkout Management Location 40

V Count

MAY 6, 2024

Long Checkout Lines : The efficiency of a store’s checkout process can also impact a customer’s shopping experience. Lengthy checkout queues can deter customers from making a purchase, especially if they are in a hurry or do not have the time to wait. How do People Counting Solutions Address This Solution ?

Payment Services 52

Payment Services Checkout Store Layout Returns 52

Rain Pros

AUGUST 17, 2023

A POS (Point of Sale) system is a major boon in retail. It gathers all sorts of valuable data, including inventory, sales, and customer data. As a result, retailers can easily manage important aspects of their business and streamline inventory, quickly access relevant data, and smooth out operations in general.

Inventory Management 52

Inventory Management Management Point of Sale Checkout 52

Storis

JANUARY 22, 2024

Netflix itself is opening retail locations aligned with its latest shows. In-store events, competitions, and merchandise vignettes that are social-media-worthy or gamified can compel families to visit retail locations, while savvy merchandising can capture impulse sales. Upcoming 2024 releases can be capitalized on.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52