Inside Retail

JANUARY 24, 2022

Of course, physical retail has had to undergo a few changes since the first wave of Covid, particularly at entry, payment and checkout. The kiosks are often used by customers who would prefer to limit chances of Covid transmission or have weighed up whether they would be faster checking out themselves.

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Frank Mayer

APRIL 21, 2022

Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. Below, we’ve compiled a list of the most common self-service kiosk questions and their answers. Self-service kiosks can offer a variety of functions outside of strictly ordering capabilities.

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Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

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Inside Retail

APRIL 23, 2024

When I was a kid, the term ‘kiosk’ meant a building at the beach where we would go and buy ice creams and bags of candy with our loose change. OK, perhaps a more accurate way to say it is that many tasks these days are being done by technology. We’ve never been more technologically connected, yet human service feels more distant.

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Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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Frank Mayer

FEBRUARY 15, 2021

As standard and custom kiosks spawn innovation and provide convenience across several industries, college campuses can capitalize on many of the same benefits for students, faculty, and staff. Simplifying processes is a major advantage to self-service kiosks. Library self-checkout. Self-order kiosks in cafeteria.

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Retail Times

FEBRUARY 8, 2023

“Self-service is no longer the future; self-service is the now,” says founder and CEO of Bludot Technologies Frank Kilpatrick. Self-service checkouts provide a seamless service, displaying product details including nutritional and allergen information that could otherwise be missed, and enables fast, secure payment,” he […]

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Secure Retail

APRIL 12, 2023

Here at Secure Retail the concept of self-ordering kiosks and unattended payments is nothing new to us. We have championed unattended and kiosk payments for several years, giving us the ability to offer fast, secure and reliable payments from a range of manufacturers and software partners. Samsung Kiosk.

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Frank Mayer

JULY 30, 2021

teams with Alt36 on a market-ready self-service kiosk that offers a compliant digital payment solution for the cannabis sector. GRAFTON, WI – Alt36, a digital payments provider for the cannabis industry, has partnered with kiosk designer and manufacturer Frank Mayer and Associates, Inc. Frank Mayer and Associates, Inc.

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Retail Assist

MARCH 18, 2024

The Retail Technology Show 2024 promises to be a hub of innovation, with industry experts gathering to explore the latest trends shaping the future of retail. Frictionless Checkout Experiences Redefining the checkout process to be faster, easier, and more convenient has become a top priority for retailers.

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Retail TouchPoints

JANUARY 25, 2021

Businesses across sectors are turning to voice technologies in response to COVID-19 health and safety concerns. To mitigate health and safety concerns and deliver on these expectations, retailers are designing touchless shopping experiences with the help of voice and speech recognition technology. The industry, valued at $5.2

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Secure Retail

APRIL 11, 2023

Here at Secure Retail the concept of self-ordering kiosks and unattended payments is nothing new to us. We have championed unattended and kiosk payments for several years, giving us the ability to offer fast, secure and reliable payments from a range of manufacturers and software partners. Samsung Kiosk.

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Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. This should give pause to any business that uses checkout tablets.

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Retail TouchPoints

MARCH 22, 2021

Airport retailer Paradies Lagardère is testing a contactless checkout experience in several U.S. airport locations, using the “Scan, Pay & Go” technology from MishiPay. The retailer is the first to introduce MishiPay’s checkout solution in the U.S.

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Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. The addition of AiFi’s camera-based technology is expected to further enhance these capabilities. It’s very data-driven.”.

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Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group.

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Retail Focus

JULY 28, 2021

Their latest example is “Just Walk Out,” a suite of technologies that enable shoppers to simply enter a store, gather their items, and simply leave. The idea eliminates checkout lines. The genius is the technology helps rather than deflects. No checkouts affords a more motivated customer-facing team.

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Retail Gazette

FEBRUARY 21, 2024

The expansion will see the supermarket upgrade its IT systems from a traditional data centre model to a fully managed, scalable cloud environment, powered by the information technology company’s Enterprise Cloud.

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Frank Mayer

OCTOBER 12, 2020

As is often the case, a solution lies with technology. While more shoppers return to stores, retail self-service kiosks offer the safe contactless experience and endless aisle options they now seek. And along the way, self-service technology will be an integral strategy to help retailers offer both.

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Retail TouchPoints

JULY 12, 2023

The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

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Independent Retailer

NOVEMBER 11, 2021

To deal with the crippling labor crunch, business owners have to examine and embrace new strategies and new technologies that position them as an employer of choice and reduce their dependence on workers. Keep Business Running with Technology. Utilizing Retail Technology Platforms. Manage Workflow with Technology.

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RIS News

AUGUST 3, 2023

Training new employees or investing in technologies like self-checkout kiosks or electronic shelf labels require less manual oversight can address these shortages, but both are costly. As any retailer operating in this environment knows, this deficit negatively impacts the customer experience and threatens the bottom line.

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Frank Mayer

MARCH 22, 2022

Below, we detail reasons behind what prompted it and why the technology is here to stay. Self-sufficiency became a way of life, with consumers and patrons familiarizing themselves with programs like BOPIS as well as self-service automation like self-checkout, ordering kiosks, smart lockers, and more. The Pandemic.

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Inside Retail

JANUARY 3, 2023

The retail industry is constantly evolving, and as we head into 2023, there are plenty of exciting technology trends to look out for. Whether it’s a small boutique or a major department store chain, all businesses can harness the potential of this powerful technology. Here are just a few to kick things off.

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365 Retail

MAY 1, 2024

Integration of Technology in Stores Physical stores are not left behind in this digital revolution. Many are integrating technology to enhance the customer experience. For example, interactive kiosks allow customers to check product availability or locate items within the store.

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Retail TouchPoints

JUNE 29, 2021

Prior to the pandemic, many grocery and CPG brands had started piloting AI-driven technology or autonomous features in stores. Some are testing delivery robots, others self-serve mobile kiosks, and some are simply retrofitting flagship, high-traffic locations with AI cameras and sensors.

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Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

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Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous.

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Retail Dive

JANUARY 25, 2022

Technologies like self-checkout and ordering kiosks are offering relief to grocers unable to hire enough workers to handle essential functions.

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Inside Retail

JULY 17, 2022

With the dedicated space to bring together the best of the technological scene in the sporting arena, we hope that Decathlon’s Data Lab will be able to attract talents across the technological field to grow and develop together. IR: How does the synergy between Decathlon Data Lab and the Decathlon Singapore Lab Store work?

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Frank Mayer

JANUARY 14, 2022

As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and implementing the latest technology. Addressing Labor Shortages with Technology. Read on to discover three customer experience predictions for the upcoming year.

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Wiser

JUNE 18, 2019

Facial recognition isn’t new but uses for the technology have been increasing. Congress has held hearings about facial recognition as prominent members shared their concerns regarding the technology. Perhaps more importantly, will consumers welcome the technology? Will facial recognition catch on in retail?

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VMS

DECEMBER 1, 2021

This compact kiosk receipt printer includes remote monitoring support. The EU-m30 is a sleek, compact kiosk receipt printer for use in touchless self-ordering and self-checkout applications. PRODUCT CATEGORY: In-Store Technology. PRODUCT CATEGORY: In-Store Technology. Epson’s EU-m30. POST CATEGORIES.

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Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. 5G is critical for these technologies to deliver the wow factor. Ritesh Mukherjee is an accomplished leader focusing on global communications and technology.

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Retail TouchPoints

FEBRUARY 23, 2022

But with the rise of omnichannel fulfillment, “phygital” experiences and more elevated storytelling, Nicholas believes design is going to matter a lot more: “Not at the expense of functionality or technology, of course, but through and with those elements.” Nicholas added that retailers will need to create a “synergy of these forces.”

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Star Miconics

MARCH 11, 2022

Self-service, or “unattended” environments, are the new expectation, and 2022 will officially be the watershed moment for self-checkout technology, adoption, and innovation. Amazon’s “Just Walk Out” technology set a new bar for frictionless consumerism. Self-Serve Is So Self-Serving.

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Retail TouchPoints

MAY 4, 2023

Self-checkouts are a perfect example of this: you enter a store, run through your shopping list and check out on your own, all while keeping your earbuds intact and never pausing your playlist — basically mirroring the experience of shopping online. Innovation Leads The Way To be sure, these are not your father’s kiosks.

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