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One of every four shoppers say shoplifting is justifiable, survey shows

Inside Retail

In addition, 40 per cent said that it is justifiable to take supplies from the place of employment while 37 per cent believe it is justifiable to scan items as cheaper items when using self-checkout terminals. And 32 per cent said that it is justifiable to not scan some items when using self-checkout counters.

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Which Approach To Self-Service Grocery Checkout Will Emerge As The Standard In 2023?

Retail Minded

Although self-service checkouts were first introduced in 1986 , they are still far from perfect. University of Leicester’s Adrian Beck, a retail finance expert, estimates that moving half or more of transactions to self-service pushes losses 77% higher. Frictionless checkout makes shopping seamless for everyone.”.

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Apple Launches Long-Awaited BNPL Offering

Retail TouchPoints

Apple said having its Pay Later loans reflected on consumers’ financial profiles will “help promote responsible lending for both the lender and the borrower.” There’s no one-size-fits-all approach when it comes to how people manage their finances,” said Jennifer Bailey, VP of Apple Pay and Apple Wallet in a statement.

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Harness the Power of BNPL to Build Stronger Brand Equity

Retail TouchPoints

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. Providing a consistent user experience and financing across retail channels also helps merchants build brand equity. The best part? Bottom Line.

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For the pandemic-hit fashion industry, the future is digital

Inside Retail

An eWallet integration can convert a customer with one click, compared to 22 on average for a traditional checkout process – but the increased ease of eWallet checkout comes with an enrollment system that is potentially more vulnerable to fraudsters.

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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

With high-value products sourced from well-known furniture and home brands, CITY Furniture needs to design its product pages, marketing content and promotions while adhering to a broad set of parameters. Similarly, shopping online for high-priced items means that financing and payment can become confusing if not executed well.

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Four Ways Retailers can Leverage Generative AI to Transform their Business Today

Retail TouchPoints

retailers plan to use technology and automation for their critical behind-the-scenes work, like inventory, orders, payroll and invoicing — as well as for more customer-focused needs like communications, marketing, loyalty and checkout. Square’s Future of Commerce report noted that 91% of U.S.