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How to Make Sense of the Complex Modern Grocery Retail Landscape 

Retail TouchPoints

Food retailers must also have the right financial planning in place to withstand the economic turbulence in the long run and make sure they remain agile regardless of wider market trends. Grocers that convince customers to become loyalty card holders, for example, will achieve levels of customer retention that restaurants don’t often see.

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce. Or ask a customer for their email address, or deliver a promotion?

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Loyalty strategies set to dominate the retail industry in 2024

Retail Gazette

The growing interest in loyalty programmes is no surprise given that customer retention and digital transformation are company leaders’ top two priorities. Promotion and loyalty solution Talon.One has just released its latest report: Loyalty Strategies for 2024.

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Loyalty card wallet app Stocard drawing shoppers to engage with brands

Inside Retail

That sharing leads to a better overall customer journey and stronger customer retention, as shoppers are exposed to content relevant to their preferences and lifestyle – versus offers that don’t fit their needs or wants. . The app has 5 million users in Australia. To read more, click here to visit the company’s website.

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Unveiling the Winning Playbook: What Retailers Can Learn from Online Sportsbooks

365 Retail

Data-Driven Decision Making The success of sportsbooks is heavily reliant on data analytics to understand customer preferences and behavior. Retailers can implement similar strategies by collecting and analyzing customer data to tailor their product offerings, marketing campaigns, and overall business strategy.

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How customer facing displays create a positive customer experience

I Vend

More than just transactions A customer facing display can perform a multitude of roles in delivering a positive retail experience: Visual confirmation of item and price – the primary role of a customer facing display is to let customers to see each item as it is rung through the retail POS system.

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Why Do You Need Business Intelligence for Your Retail Business?

RETAIL MANAGEMENT SOFTWARE

Leading retailers have embraced digital transformation and leveraged the latest business intelligence (BI) capabilities to identify market trends, spot shopping patterns and changes in consumer behavior, and make informed decisions based on valuable insights. Predicts Market Trends. Improve Customer Experience.