Retail TouchPoints

JULY 9, 2020

Shekel , an AI-powered advanced weighing solution provider, has introduced Fast Track, a touchless machine learning-based cloudless self-checkout solution for supermarkets. Fast Track aims to eliminate the need for consumers to enter product codes via touchscreens by automatically recognizing produce, bakery and specialty items.

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Retail Focus

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. The idea eliminates checkout lines. Their apps open, supermarket executives also enquire: “But who’ll own the data …?”. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved.

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Inside Retail

MARCH 14, 2024

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Bunnings is now back in first place.

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Inside Retail

FEBRUARY 26, 2025

Retailers have long been obsessed with expanding their product ranges product diversification and line extension have been critical for supermarkets to keep pace with online marketplaces like Amazon. However, Australias leading supermarkets are changing tack. per cent to $739 million and earnings before interest and tax fell 14.2

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Inside Retail

JULY 28, 2021

Digital shelf, dark store and a fresh food playground – is this the future of supermarkets? The consulting company has developed a new supermarket concept, in partnership with design agency Le Projet Hope, that blends online with offline and old shopping habits with new processes. . Accenture thinks so. Image: Supplied. “By

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Retail TouchPoints

MAY 20, 2022

Albertsons Companies will launch cart-based smart checkout technology later this year at select supermarkets throughout the country, in partnership with Veeve Smart Carts. we are building a link between multiple consumer channels and the brands they trust while keeping customer loyalty central to the experience.”.

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Inside Retail

JUNE 29, 2021

Videos and images of bare toilet paper shelves have once again surfaced online as consumers fall into old habits, forcing supermarkets to bring back purchase limits on high demand items. Varying approach from supermarkets . In the last week alone, 17 Woolworths supermarkets have been listed as Covid-19 exposure sites.

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Retail TouchPoints

APRIL 25, 2025

Retail businesses are no longer self-enclosed entities where everything revolves around a checkout and some inventory management software. Key Retail Challenges Supply chain disruptions have created significant hurdles for retailers, affecting inventory availability and consumer demand.

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Retail TouchPoints

DECEMBER 31, 2020

Such a time of upheaval has led to a permanent, irreversible change in consumer behavior as shoppers embrace the convenience and security of ecommerce more readily. Consumer Behavior has Changed for Good. 2020 has been an exceptional year for the retail sector, with all businesses having to rapidly adapt in some way or another.

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Inside Retail

JUNE 2, 2021

We have over a billion active consumers on our platform and around 800 million of those are in China. Lloyd said with those figures, global businesses should look for ways to attract the Chinese consumer. Study shows gamification is one of the best ways in building a good digital experience for the Chinese consumer.”.

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Retail TouchPoints

MAY 18, 2022

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Once registered they will be able to pay via facial recognition at checkout without the need for a card or mobile device.

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Inside Retail

OCTOBER 10, 2023

Supermarkets are some of the biggest retail businesses in the world, so it’s no surprise they are at the forefront of industry trends and innovation. Brad Banducci, CEO of Australian supermarket giant Woolworths for the past seven years, is a big proponent of using technology to improve operations.

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Inside Retail

SEPTEMBER 25, 2023

The Australian Consumer and Retail Studies (ACRS) unit at Monash University surveyed 1001 shoppers across Australia last June, asking them questions about the cost of living and consumer deviance. However, 44 per cent of the participants said that it is justifiable to taste a fruit in a supermarket without buying it.

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Retail TouchPoints

JULY 8, 2024

The retailer joins several supermarket retailers that have stopped accepting checks, including Aldi , Whole Foods Market and Lidl. Citing “extremely low volumes” of customers using personal checks, Target will stop accepting checks for in-store payments on July 15, 2024, as reported in the Minneapolis Star-Tribune and confirmed by Target.

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Retail TouchPoints

MAY 28, 2021

Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. As in-person gatherings start back up, venues and consumers alike will prioritize personal safety in every way possible,” said Steve Gu, founder and CEO of AiFi in a statement.

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Retail Gazette

APRIL 10, 2025

Customers can select the delivery option at checkout, with all customer service and communication remaining under the retailers branding. McClinktock added: We see significant growth potential in on-demand grocery and retail delivery, with speed and convenience no longer desirable but a basic consumer expectation.

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Retail Gazette

DECEMBER 14, 2023

Last month Booths axed its self-service checkouts in all but two of its 28 stores, claiming the move was in response to customer demand. The supermarket insisted the change helped it keep its “warm northern welcome” and that having manned tills was better for shoppers. Why did Booths remove its self-service checkouts?

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Inside Retail

SEPTEMBER 22, 2024

Woolworths and Coles are facing charges from the Australian Competition and Consumer Commission (ACCC) for allegedly misleading customers about the discounted pricing of their products. The allegations involve 266 products at Woolworths between September 2021 and May 2023 and 245 products at Coles between February 2022 and May 2023.

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Inside Retail

JANUARY 24, 2022

E-commerce skyrocketed when the Covid-19 pandemic hit, as more consumers realised its ease and convenience. Of course, physical retail has had to undergo a few changes since the first wave of Covid, particularly at entry, payment and checkout. We are all inherently social beings.

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Retail TouchPoints

APRIL 16, 2024

supermarket with cashier-free checkout technology powered by computer vision. It’s exciting to see a checkout-free capability live in one of our stores,” said Eric Traxler, VP of IT at Aldi in a statement. Amazon , one of the pioneers of cashierless solutions, has been moving away from deployments in supermarkets.

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Retail TouchPoints

APRIL 1, 2025

For this reason, there have been major investments in exciting retail activations from some of the biggest grocers in the world, with a particular focus on bringing the online and in-store shopping experiences together in one seamless checkout. Take for example Stop & Shop, a popular supermarket chain in the Eastern U.S.

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Retail TouchPoints

AUGUST 6, 2024

The delivery platform also has created a Wallet feature; live activity tracking for orders in process; add-on recommendations at checkout; and a more automated process for reporting problems with an order. In June 2024 , Albertsons added 1,800 supermarkets to the Grubhub Marketplace.

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Retail TouchPoints

AUGUST 16, 2021

Walgreens has introduced the myWalgreens Credit Card program, while supermarket chain Giant Eagle will start accepting PayPal and Venmo in-store as retailers continue expanding their payment options. Shoppers can apply for either Walgreens card in real time at checkout. Giant Eagle Seeks to Make In-Store Checkout Seamless.

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Inside Retail

OCTOBER 5, 2023

With the big two dominating the retail landscape with 65 per cent of the retail market, most consumers have limited choice when it comes to buying groceries. As consumers are feeling price-stressed and inflation hits our pockets, there are increasing questions as to whether they really have our best interests at heart.

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Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. They clearly recognise a need to give consumers choices. Quiet observer.

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Inside Retail

JUNE 9, 2021

“We want to help our customers shop more easily anytime, anywhere, anyhow, and with a growing number of our customers choosing to shop with Coles Online for the convenience and great value, we want to make the checkout process simpler,” Hassing said. “We Covid increased the pace of consumer behaviour change. Taking on Amazon.

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Inside Retail

NOVEMBER 20, 2022

Back in 2020, Amazon opened its first Amazon Go store in Seattle, introducing consumers to the concept of full-size, cashierless grocery stores. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store. All the payments would be done automatically. Already at it in Singapore.

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Retail TouchPoints

MAY 9, 2024

This is the second part of our two-part series, “From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we went beyond the headlines to uncover the reality of the self-checkout situation. In part two, we’re examining the feasibility of fully autonomous checkout solutions like Amazon’s Just Walk Out.

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Inside Retail

OCTOBER 31, 2024

People are shopping more frequently at Amazon, adding more low-priced items with each checkout, Amazon said on Thursday, after it reported third-quarter revenue and profit that beat Wall Street expectations. Amazon is also facing competition from rivals at home. Walmart, scheduled to report third-quarter results on Nov.

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Retail TouchPoints

APRIL 12, 2023

As consumers look to save money on takeaways and eating out, grocery retailers can be the quiet winners during an economic downturn. The pandemic trend of following food influencers on Instagram and TikTok and re-creating their recipes hasn’t waned and continues to drive consumer grocery purchasing habits.

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Inside Retail

OCTOBER 7, 2024

For those in Melbourne, stepping into the LaManna supermarket, in the northern suburb of Essendon Fields, is like taking the world’s shortest flight to Italy. To the LaManna customer, a trip to the supermarket is not an errand but an indulgence. LaManna’s defiance of the industry status quo means it is only just hitting its stride.

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Retail TouchPoints

JULY 12, 2024

Supermarket chain Hy-Vee has invested heavily in its digital transformation over the last two years — and its latest adoption of digital shelf tags and post-purchase offers powered by its retail media network are designed to further improve the omnichannel grocery shopping experience. to further enrich its online media experience.

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Inside Retail

JULY 12, 2021

Discount supermarket Aldi is making a push into convenience with the opening this week of a Corner Store concept in North Sydney. The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips.

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Inside Retail

JULY 28, 2021

Digital shelf, dark store and a fresh food playground – is this the future of supermarkets? The consulting company has developed a new supermarket concept, in partnership with design agency Le Projet Hope, that blends online with offline and old shopping habits with new processes. . Accenture thinks so. Image: Supplied. “By

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Inside Retail

NOVEMBER 30, 2022

For the first episode, we spoke to industry expert and Swinburne University professor Jason Pallant about the rise of checkout-free stores, what they can offer the sector, and the barriers they need to overcome to succeed. Checkout-free stores also open up the potential for new and innovative ways of designing stores.

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Inside Retail

JUNE 13, 2024

In a supermarket in southern China, live fish swim around in a glass tank bearing a QR code for customers to scan for information about where the fish is from and details of provenance and sustainability in its farming or capture. All of the self checkouts, all of the shelf edges, electronic shelf labels, everything is digital.

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Inside Retail

FEBRUARY 4, 2025

Many senior consumers and those with a disability dont use digital banking services. Amazons innovative Just-Walk-Out technology has also removed the need for consumers to bring a physical credit or debit card all together. It is also being trialled across other international retailers, including supermarket chains Tesco and ALDI.

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