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Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

Controlling traffic volume and giving the perception of control and exclusivity to the consumer is one way to make the most out of each square inch. Appointments for high-end fashion brand shopping have been a long-time standard, but they’ve begun to trickle down to fast fashion brands like H&M and Zara too.

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#TBT: Service Merchandise Was the OG Multi-Channel Shopping Experience

Retail TouchPoints

Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. (No As the company expanded, it began to open showrooms nationwide, mostly in the vicinity of major shopping malls, which were in vogue in the 1970s. Don’t remember it?

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5 Real-World Ways 5G Will Transform Retail

Retail TouchPoints

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

Connectivity is critical to driving in-store traffic, providing a seamless shopping experience, fostering a robust brand connection and creating lasting memories. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease.

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Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

Many retailers expect to deploy loss prevention analytics (49%) and demand planning and forecasting (54%) by 2026. While omnichannel shopping causes challenges for retailers, most shoppers prefer options. As omnichannel shopping continues to grow, the volume of returns increases along with it.

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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

Interactive fitting rooms increase consumer engagement by providing outfit and accessory suggestions, size availability, and color options. The adoption of RFID technology also allows retailers to reduce the friction at checkout points. According to the NRF National Retail Study 2018 , inventory shrinkage costs the U.S.

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How Retailers Meet Tough Challenges Using NVIDIA AI 

Nvidia

and “What happens to my margins if Susie Consumer purchases three of the same dresses online and returns two?”. The $26 trillion global retail industry is undergoing accelerated change, brought on by the pandemic and rapidly changing consumer habits. One way to address the problem is by creating autonomous shopping experiences.

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