Inside Retail

JUNE 25, 2025

For many years, the idea of everyday consumers paying for items with virtual forms of money, like cryptocurrency, seemed more like science fiction than reality. Some cryptocurrency and payment experts see the centralisation of stablecoins as a period of significant innovation for retailers. What are stablecoins?

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Retail TouchPoints

MAY 2, 2025

Payment providers are banking on the fact that millions of people will soo n rely on AI to find the perfect sweater, research a new vacation spot or handle their weekly grocery shopping and they want in on the action. These agents will need to be trusted with payments, not only by users, but by banks and sellers as well.

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Retail TouchPoints

NOVEMBER 5, 2024

consumers abandon a purchase and stop accessing an online service because they can’t remember their passwords 4.76 Passkeys, another passwordless authentication method, leverage biometrics or a PIN to let consumers confirm a purchase with just a tap or a quick selfie.   times per day on average.

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Retail TouchPoints

DECEMBER 23, 2024

Nearly half ( 46% ) of consumers game to meet their desires for creation, imagination and self-expression , a 10% increase over 2023, according to research from Fandom. This represents a massive opportunity for brands to build a community of fans on Roblox and get the attention of consumers who spend time mostly in digital spaces.

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Retail TouchPoints

JULY 15, 2025

Shopify has added new rules to the millions of merchant websites it powers, requiring that purchases made by agentic AI platforms aren’t completed without a “final human review.” New rules in the platform’s Robot & Agent Policy now clearly specify that “checkouts are for humans. Nearly 75% of Shopify’s $8.9

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Retail Focus

JULY 17, 2025

This shift is driving traditional retailers to rethink every touchpoint, from entry to checkout, with a focus on instant gratification and streamlined technology. From online banking apps to e-commerce and even entertainment platforms like casinos not on GamStop , these platforms succeed by removing barriers between intent and action.

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Payment Services Checkout Store Layout Returns 130

Inside Retail

FEBRUARY 27, 2025

Australian retail is evolving at pace, and consumer expectations are higher than ever. Digital shopping habits are now firmly embedded, and this means that brands that fail to adapt risk being left behind. Other key barriers include out-of-stock items (17 per cent) and complicated checkouts (13 per cent).

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Retail TouchPoints

JULY 9, 2025

The premise is simple: instead of directing shoppers to external websites, retailers can now bring the entire buying journey to the platforms and apps people use daily to engage with content. Off-Platform Payment Links: Payment links are URLs that can be added to direct messages, stories or posts.

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Retail Focus

MARCH 20, 2025

Over the past decade, the payments environment has experienced significant upheaval, driven by swift technical improvements. Innovations such as contactless cards, mobile wallets, blockchain, and real-time payments are transforming transaction methods for consumers and companies.

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Inside Retail

APRIL 9, 2025

The Flooid platform enables retailers to deliver seamless, consistent experiences across all channels whether online, in-store, or at the pump. Designed for flexibility, its technology can scale to meet the needs of growing businesses while integrating seamlessly with existing systems.

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Retail TouchPoints

JANUARY 2, 2025

Exclusive: Google Debuts New Retail Media Solution with Lowes as First Beta Tester (March 18, 2024) Retail media was THE growth story in 2024, fueled by these networks ability to target consumers at key decision points in the shopper journey. consumers wallet. consumers wallet.

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Retail TouchPoints

APRIL 25, 2025

Retail businesses are no longer self-enclosed entities where everything revolves around a checkout and some inventory management software. A strong network infrastructure supports everything from payment processing and inventory management to customer engagement and security, ensuring business continuity and long-term growth.

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Retail TouchPoints

MAY 21, 2025

Shopping is one of the primary tasks for which people use Google ; in fact, people shop across Google properties 1 billion times every day, so its not surprising that, as AI capabilities rapidly advance, Google is bringing more and more of that functionality to the forefront in order to enhance the shopping experience on its platforms.

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Retail TouchPoints

OCTOBER 24, 2024

The pandemic really accelerated all of these numerous platforms where people can create and share content, [so that now] a consumer can come in at any point in time and easily buy in that second,” said Kaisy O’Reilly, Chief Marketing Officer at Stuart Weitzman during the IAB Connected Commerce Summit.

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Retail TouchPoints

JULY 11, 2025

In today’s competitive retail ecommerce landscape, where consumer expectations are shaped by experiences from major retailers and marketplaces, brands must go beyond attractive design to deliver experiences that truly convert and retain customers. AI tools also allow customers to ask questions and get business-specific answers instantly.

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Retail Focus

MARCH 13, 2025

With advancements like AI-driven personalization and checkout-free shopping, the future of in-store technology is poised to completely revolutionize the way we shop. Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers.

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Retail TouchPoints

APRIL 7, 2025

3D Secure (3DS) is an additional layer of cardholder security and authentication for online card transactions, and more and more large retailers are wanting to add it into their payments process. This not only expedites processing for legitimate customers but also more accurately flags fraudulent charges.

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Inside Retail

FEBRUARY 2, 2025

A survey by software broker Capterra showed 78 per cent research products on platforms like TikTok before purchasing and 54 per cent have shopped directly through social media apps; however, the Love Song survey by Live Nation found that 83 per cent prioritise real-world experiences over digital ones.

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Small Biz Trends

JULY 13, 2025

Optimized User Experience: A user-friendly website with seamless navigation, mobile compatibility, and efficient checkout processes directly influences sales and customer satisfaction. In today’s digital age, launching a successful eCommerce business is more attainable than ever.

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Retail Focus

JULY 1, 2025

With increasing digitisation, payment innovation and behavioural data use, online gambling platforms are reshaping not just how people spend but how platforms operate, market and scale. Cart and checkout logic (deposit and withdrawal systems). Personalised marketing and CRM. Mobile-first UX design.

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Inside Retail

JANUARY 9, 2025

Reviews: A trusted metric External review platforms, such as Trustpilot and Product Review, were one of the more trusted signals. Offsite reviews are viewed as independent and unbiased, making them an essential tool for e-commerce businesses to build consumer trust. Your potential customers come to your site for a reason!

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A1 Retail

APRIL 2, 2025

Furniture and Homewares revenue increased by 22 percent year-on-year. Gifts, Gadgets & Gaming saw a 65 percent revenue rise per domain. Health, Beauty & Cosmetics revenue declined by 19 percent. Jen Pollard, Senior Analyst at Visualsoft, commented: This Mothers Day, weve observed a meaningful shift in consumer behaviour.

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Small Biz Trends

JULY 5, 2025

Social Media Influence: Approximately 72% of consumers utilize social media to discover new products, making it essential for brands to integrate digital marketing strategies that leverage these platforms effectively. Moreover, social media impacts consumer behavior significantly. Technological advancements also spur growth.

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Inside Retail

MAY 29, 2025

Choosing the best eftpos machine for a small business is more than just a technical decision its a critical step in building a seamless and efficient payment experience for your customers. From portable devices to fully integrated systems, Tyro ensures every small business can access seamless payment solutions.

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365 Retail

APRIL 1, 2025

Ahead of showcasing the company’s allin-one payment solution at this year’s Retail Technology Show, Payment Expert Madara Antanavia from Exactly.com explains how e-commerce businesses can improve conversions and reduce acquisition costs while scaling in the UK and beyond.

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Retail Wire

MAY 13, 2025

Domino’s has announced that it has partnered with Cash App to offer new payment options for Gen Z customers. According to QSR , this is one of Cash App Pay’s first restaurant collaborations, and it will provide next-generation consumers with the choice and freedom they seek at checkout. and Block Inc.

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Inside Retail

FEBRUARY 4, 2025

The numbers currently used to identify cards will be replaced with tokenisation and biometric authentication In 2022, Mastercard added biometric options enabling payments to be made with a smile or wave of the hand. Credit card numbers and payment details are often exposed in major data breaches affecting large and small businesses.

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Small Biz Trends

JUNE 17, 2025

Streamline the Decision Process: Ensure a smooth and convenient checkout experience, whether online or in-store. You might not realize it, but every interaction—whether online or in-store—can significantly impact their decision-making process. Each phase shapes consumer perception and can impact your retail success.

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365 Retail

MAY 6, 2025

The current consumer behaviour patterns and business techniques that businesses should use to meet consumer requirements. Seamless Mobile Checkout: Less Friction, More Revenue Cart abandonment is still one of the biggest pain points in mobile retail. Digital wallets like Apple Pay and Google Pay.

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Inside Retail

MARCH 26, 2025

The global retail industry was transformed overnight as stores were forced to close or severely limit in-person shopping, supply chains were disrupted and consumers faced unprecedented levels of fear and uncertainty. IR : What impact did the Covid pandemic and lockdowns have on the early days of the business?

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Retail Focus

DECEMBER 10, 2024

Mobile platforms are a cornerstone of modern life, serving countless purposes beyond just communication. Mobile payment options like Apple Pay and Google Wallet add convenience, letting shoppers bypass traditional checkout lines entirely. They handle tasks like banking, entertainment, health tracking, and shopping.

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Retail Customer Experience

JUNE 16, 2025

The AI-powered retail and e-commerce marketing platform had just launched new features empowering retailers to liquidate inventory using its one-click AI solution. Through integration with a retailers e-commerce platforms, the platform analyzes sales patterns and transactions and within 48 hours of setup is fully functional.

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Small Biz Trends

JUNE 10, 2025

Key Takeaways Hybrid Retail Model: Click and mortar combines physical stores and e-commerce platforms, enhancing shopping convenience for customers. Enhanced Customer Experience: This model provides consumers with the flexibility to shop in-store or online, often leading to increased customer satisfaction and engagement.

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Small Biz Trends

JUNE 13, 2025

Key Takeaways Understand Market Challenges: Retail businesses, especially small ones, must adapt to shifting consumer behaviors and economic conditions to stay competitive. Enhance In-Store Experience: Focus on customer service, efficient checkouts, and loyalty programs to improve retention and encourage repeat visits.

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Retail Gazette

JUNE 3, 2025

Philip Dixon, senior manager at private equity firm Aurelias, which works closely with Footasylum, added that technology now sits at the very centre of the businesss explosive growth: Weve seen record years, and thats largely due to how well tech and analytics are now embedded across the organisation.

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Retail TouchPoints

MARCH 25, 2025

This was also a time when Sears and Kmart were the worlds top two retailers, and they, along with JCPenney and Montgomery Ward , all had catalogs that contribute 8% to 10% of their total revenue. What this meant was that [as far as the consumer was concerned], it was OK to be in a store and not find something that was in the catalog.

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365 Retail

DECEMBER 3, 2024

As 2025 beckons, slight economic improvements such as easing inflation are tempered by high interest rates and cost-of-living pressures that continue to impact both consumers and small businesses. As PayPal’s 2024 e-Commerce Index highlights, 89% of UK businesses express economic concerns, and 46% cite rising costs.

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