Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. In the locations where we operate, it could cost $30,000 and involve two different trips on a helicopter.

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Retail TouchPoints

DECEMBER 8, 2020

Zippin and Fujitsu Limited have formed a new partnership that makes Fujitsu an exclusive distributor of Zippin’s checkout-free solution in Japan. The stores will leverage Zippin’s checkout-free SaaS platform, with a focus on cashier-free, cashless operations to save staff time.

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Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

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Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. “The shops will come to the consumers,” said de Kleine. “Of

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Retail TouchPoints

JULY 17, 2023

Businesses can collect real-time data on how the goods are stored and transported, their location and their condition during delivery. By regularly tracking and counting the stockroom’s inventory with RFID tags, Macy’s improved inventory visibility and ensured the required goods were available for consumers to purchase.

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Retail TouchPoints

JUNE 1, 2022

In fact, Walmart has designed its newest stores to be shopped while being guided by the app. Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. Checkout lines will be a thing of the past, as they simply walk out with the items they need.

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Retail TouchPoints

JUNE 15, 2022

Controlling traffic volume and giving the perception of control and exclusivity to the consumer is one way to make the most out of each square inch. Self-Checkout/Roaming Checkout. Versions of self-checkout are already in play for grocery, big box and a variety of other stores, mostly to reduce wait times at registers.

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Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. Simultaneously, data and analytics were at the forefront of retailers’ minds as stores sought to anticipate their consumers’ needs.

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Retail TouchPoints

JULY 6, 2022

The retailer uses each of the nine locations to gain a better understanding of what shoppers want in their respective markets, and these actionable insights in turn power innovation and development for the chain as a whole. When You’ve Seen One Evolution Store, You Haven’t Seen Them All. Food isn’t the Evolution Stores’ only focus.

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Retail TouchPoints

JULY 25, 2022

Victoria’s Secret Chile , operated by Grupo Axo , recently implemented a click-and-collect program that appears to have solved this incremental sales paradox. A combination of store design and strong customer service helps Victoria’s Secret achieve these impressive numbers. Improving Store Operations Efficiency.

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Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. Among the winning strategies was a shift to ecommerce operations. Emerging Consumer Trends. A Look at the Market. The Online-Offline Hybrid.

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Retail TouchPoints

AUGUST 1, 2023

But despite earnest proclamations that consumers expect seamless brand experiences, these data and the insights they generate are resting in disparate systems and used by siloed teams. To create the seamless and immersive store experience that customers crave, brands need to bring organizational data into their physical spaces.

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Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? Want the latest thinking on how brick-and-mortar stores can be reconfigured for a post-pandemic environment? What consumers really want from brands and retailers. Practical ways to harness the enthusiasm of values-driven consumers. 17 from 1:20 to 2:10 p.m.

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Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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Retail TouchPoints

FEBRUARY 1, 2021

Commerce trends that were on the horizon were suddenly adopted at a brisk pace, including online food ordering, curbside pickup and BOPIS (buy online, pick up in-store). More than one-third of consumers now shop online each week, up from 28% pre-pandemic. Omnichannel shopping. Before this year, 70% of its sales were to restaurants.

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Retail TouchPoints

MAY 12, 2021

To gather insights as part of the Post Occupancy Evaluation process, T&C and the Building Performance team at Cushing Terrell developed and distributed a survey to T&C’s customer base across their six store locations. They’re looking to stores to provide guidance and help them safely navigate their shopping experience.

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Retail TouchPoints

JULY 20, 2020

Without leaving their email inboxes, Yahoo Mail users will now be able to browse, add to cart and purchase essential groceries from Walmart and pick them up at a nearby store. These consumers also can connect their store loyalty card to the app in order to automatically apply saved coupons during the checkout process.

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Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

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Retail TouchPoints

JUNE 23, 2023

Store systems typically don’t operate in people-free, highly secure, air-conditioned server environments; quite the opposite. Cloud systems are typically designed to run a handful of large, universally available locations — sometimes referred to as “operating at cloud scale.” One final thought.

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Retail TouchPoints

FEBRUARY 7, 2024

There are exceptions of course, and there are certain retailers that are ahead of the curve when it comes to applying digital tactics in stores, but for the most part the best retailers have been able to do is use their websites, apps and social feeds as listening tools to understand what their consumers want. and Vancouver, Wash. —

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365 Retail

FEBRUARY 23, 2023

Zebra Technologies Corporation , an innovator at the front line of business with solutions and partners that deliver a performance edge, will put retail data insights and The Modern Store by Zebra framework centre stage at EuroShop , booth A79/Hall 6, Dusseldorf, Germany from 26 February – 2 March.

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Retail TouchPoints

JULY 14, 2020

As the LUXIE brand has grown to become a global DTC cosmetic tools brand sold in 160 countries, its consumer base has shifted from an average age of under 20 to a 30- to 45-year-old demographic. Riley : When I first came on board as CEO in February 2018, I wanted to get us out in front of a lot of consumers.

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Retail TouchPoints

JUNE 12, 2020

But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

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Inside Retail

MARCH 8, 2022

Consumers are not being served well by the New Zealand grocery duopoly, according to the Commerce Commission – but it stopped short of any major recommendations in the final report into the grocery market tabled this week. . Suite of recommendations. Requiring grocery retailers to display unit pricing in a consistent format.

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Retail TouchPoints

MAY 9, 2024

This is the second part of our two-part series, “From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we went beyond the headlines to uncover the reality of the self-checkout situation. In part two, we’re examining the feasibility of fully autonomous checkout solutions like Amazon’s Just Walk Out.

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Wiser

DECEMBER 11, 2018

In 2018, it seems like we constantly see headlines about retailers that are shutting down a large number of their store locations throughout the U.S. stores after 70 years of business. The company was millions of dollars in debt, and it was unable to provide its stores with investments that were already long overdue.

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V Count

JULY 9, 2021

Slow-moving lines not only cause shopper frustration but may also affect brand loyalty: 74% of shoppers will go to a competitor’s store if they perceive a faster queue time. According to a study by EPSON, 56% of consumers say that fast payment and short queues are critical to “positively influencing their perception of a retail brand.”.

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Retail TouchPoints

DECEMBER 22, 2023

This opens up a world of possibilities for both businesses and consumers. While this shift is poised to transform the retail industry all the way from the stockroom to the cereal aisle, retailers should start tapping into the power of QR codes today to build trust, loyalty and stronger relationships with consumers.

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Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?

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Retail TouchPoints

MARCH 30, 2023

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. This misunderstanding of pain points (and how to relieve them) applies at multiple points in the shopper journey.

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Retail TouchPoints

NOVEMBER 17, 2021

We know, based on our State of the In-Store Experience 2021 Report , that there remains strong consumer demand for brick-and-mortar retail experiences. It’s one thing for shoppers to say they like shopping in-store. Ultimately, though, a consumer’s measure of support is measured in dollars. Online retail has its warts.

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Retail TouchPoints

FEBRUARY 29, 2024

Among other benefits, these types of solutions simplify employee training and make it easier to move associates to different locations as scheduling needs demand. Simplicity (and often cost savings) are supported by standardized systems that do just about everything the retailer needs virtually out of the box.

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Retail Next

APRIL 1, 2021

Nordstrom continues to roll out of Nordstrom Local stores where you order online and then pick up in these neighborhood locations that offer express alterations and their legendary customer service. Allbirds (via Shopify), to highlight one retailer, offers pick up in store and fulfills orders via ship from store. .

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Retail Next

OCTOBER 29, 2019

Timing of the purchase based on seasons, weather and locations. However, you need to have boundaries as they can easily cross the line and hold up the checkout till, or go off-topic altogether. Get their contact details and reach out to them whenever you’re running a promotion or sale at your store. They’ll appreciate it.

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Retail TouchPoints

APRIL 17, 2023

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. Improving your grocery stores’ experiences begins with creating a band of trusted and informed team members.

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Retail TouchPoints

JULY 22, 2020

Consumer expectations have changed; immediacy is prized above all else, and customers expect frictionless, seamless, personalized experiences throughout every step of the buying journey. Tractor Supply offers three ways to get them: curbside pickup, same-day delivery or in-store. That’s agility.

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RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Leading retailers have embraced digital transformation and leveraged the latest business intelligence (BI) capabilities to identify market trends, spot shopping patterns and changes in consumer behavior, and make informed decisions based on valuable insights. BI is becoming more readily available to all sizes of retail stores.

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