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Guest Post: Personalizing Digital Customer Experience with a Live Chat Software

Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. Have you recently taken your business online? Live chat software is a messaging platform that allows customers to communicate with ser vice reps in real-time. WhatsApp, Facebook Messenger, Line, and Apple Business Chat. .

Customer Experience 71
Customer Experience Checkout Business Communication Fulfillment 71
article thumbnail

Guest Post: Personalizing Digital Customer Experience with a Live Chat Software

Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. Have you recently taken your business online? Live chat software is a messaging platform that allows customers to communicate with ser vice reps in real-time. WhatsApp, Facebook Messenger, Line, and Apple Business Chat. .

Customer Experience 56
Customer Experience Checkout Business Communication Fulfillment 56
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