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Exclusive Q&A: M.M. LaFleur Designs Boutiques to Promote ‘Individual Customer Discovery’

Retail TouchPoints

LaFleur campaign imagery, artwork and messaging from clients that can draw in potential customers as they pass on the street; Interior design that relies on rich colors and natural textures that allow products to shine ; A high-touch retail environment that encourages guests to experience the brand; and.

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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

“We focus on bringing in a retail experience that feels modern and value-additive to the employees, patients and visitors on-site,” Kloor explained. Stores are curated and merchandised to reflect a high-end boutique or spa. And then we expand that to create amenities that actually serve and provide what people need.”

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4 Ways Anthropologie is Building Brand Loyalty While Acquiring New, Younger Customers

Retail TouchPoints

Preis explained that its locations convey a unique magic and sense of discovery that consumers simply cannot find online, and that stores “allow you to tell your brand story in a different way.” We are not a department store, so we’re not forced into merchandising certain product categories together,” Preis explained.

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Why local retail communities are important, and how retail design can encourage community retailing.

Retail Focus

Community retailing aims to create a sense of belonging in the retail space by fostering customer engagement, retention and a supportive local economy. Hyperlocal marketing Retailers implement hyperlocal marketing strategies to reach customers in specific neighbourhoods and regions.

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At What Goes Around Comes Around, Store Designs Reflect Founders’ Passion for Luxury Vintage Resale

Retail TouchPoints

It’s been 30 years since Seth Weisser and Gerard Maione opened their vintage boutique, What Goes Around Comes Around (WGACA) during the 1990s emergence of consumer appreciation for preloved garments. Now the owners of three locations — two in Manhattan, including the original SoHo shop on West Broadway, and one in Beverly Hills, Calif.

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Case Study: Amplience & Sweaty Betty

A1 Retail

From their first small boutique in London’s Notting Hill, Sweaty Betty has come a long way. They’ve grown to include international stores and concessions and can be found in 99 Nordstrom locations across North America. Their mission from the outset: to empower women through fitness and beyond. A Rebellious Spirit.

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Crafting Better Retail Experiences with Hospitality Design

Retail TouchPoints

That could mean using higher finishes and local art to enliven the lobby of a boutique hotel, or importing a 200-year-old mahogany bar to add drama and authenticity to a new Irish pub. Against this backdrop, more retailers are rethinking the customer journey too. Certain locations even boast their own outdoor athletic fields.

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