Remove Boutique Remove Checkout Remove Payment Services
article thumbnail

Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Whether it’s a small boutique or a major department store chain, all businesses can harness the potential of this powerful technology. Payment systems evolution.

article thumbnail

Should Data be a Luxury for the Fashion Industry?

Retail TouchPoints

They’re changing the concept of engagement with luxury brands, expecting them to set up co-creation environments, seamlessly interact with digital content and operate at their highest standard, all while remaining authentic and becoming more sustainable. “To Set up store processes at the service of the customer.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Sir the Label, Oz Hair & Beauty, Cotton On top in online checkout experience

Inside Retail

Sir the label, Oz Hair & Beauty and Cotton On are the three brands with the best checkout and payment experience in the Online CX Index , Australias first and only online retailer performance platform powered by real data. The upselling technique should also be relevant to the shopper and not appear random or pushy.

Checkout 162
article thumbnail

Is unified commerce the new holy grail?

Inside Retail

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. it operates in silos and unconnected platforms. No more lines at checkouts.

Checkout 246
article thumbnail

How Taking Shape is leveraging backend efficiency gains to grow overseas

Inside Retail

It is also exploring new in-store fulfilment options in Australia, and continuing to add new payment methods, which customers have been clamouring for. All of our boutiques have iPads. It wasn’t that long ago, however, when Taking Shape was still relying on manual processes to fulfil online orders in its warehouse. “It

article thumbnail

How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

Stores are curated and merchandised to reflect a high-end boutique or spa. However, interviewing patients and visitors is difficult due to HIPAA rules, so the team extensively engages with guest services and patient advocates within the hospitals and medical campuses.

article thumbnail

Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21

Retail TouchPoints

From tiny boutiques to nationwide giants, retailers are using livestreaming and live shopping to reach customers in new and compelling ways. Whether BNPL turns out to be a short-term blip or a lasting change in shopper payment options, retailers should develop strategies to make the most of its current popularity.