Retail TouchPoints

DECEMBER 22, 2021

With Dynamic Yield’s expertise and our scale and relationships, we’ll be able to bring the connections between the end consumer and our customers to new heights.”. Synchrony has worked with both companies on digital customer engagement.

Merchant Services 228

Merchant Services Payment Services Consumer Marketing 228

Retail TouchPoints

JUNE 30, 2023

We are a company all about relationships because that’s what our customers are celebrating when they buy from us — all the relationships in their lives. Understanding this process and implementing a relationship and engagement strategy has been a priority for us as we create a dialogue with our consumers that is more than just a transaction.

Marketing 229

Marketing Consumer Shipping Shopping 229

Retail TouchPoints

JANUARY 15, 2024

Within the larger global market, McKinsey estimates that the retail and CPG sectors have the most to gain from AI , with potential to harness the tech and drive huge improvements in operational efficiency as well as the customer and employee experience. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 298

Loss Prevention Planning Customer Experience Inventory Management 298

Wiser

MAY 28, 2024

This includes tracking SKU-level sales data, customer feedback, and market trends. This includes ensuring that product images are high quality and engaging, descriptions are detailed and keyword-optimized to improve search engine visibility, and all product attributes are accurately listed to aid in consumer decision-making.

Marketing 78

Marketing Consumer Promotions Customer Experience 78

Retail TouchPoints

AUGUST 10, 2023

Through a new partnership with Rokt , the ridesharing company has added in-app advertising to its Lyft Media advertising product suite to help brand partners drive engagement and conversions. Lyft customers check their phone nearly nine times during a typical ride, according to a company blog post.

Advertising 199

Advertising Marketing ATS Customer Experience 199

Cisco Retail

NOVEMBER 9, 2023

Today, we’re thrilled to present several game-changing initiatives geared towards driving greater partner profitability, enhancing your customer engagement, and fortifying our shared commitment to… Read more on Cisco Blogs

96

96

Kuusoft

OCTOBER 13, 2023

Using TV menus and digital displays can make a big difference in engaging customers and employees. Studies show… The post Top 5 TVs for Digital Signage appeared first on The Official Kuusoft Blog.

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98

Retail TouchPoints

SEPTEMBER 28, 2021

Back in the heyday of the shopping mall, retailers attracted and retained customers with their in-store experience. Unfortunately, many retailers are still struggling to figure out how to create an experience that engages shoppers and their wallets — both in person and online. Share Content That Engages and Educates.

Jewelry 247

Jewelry Consumer Shopping Outdoor 247

Retail Focus

FEBRUARY 2, 2024

A simple blog post covering gambling terms such as bet, reels and RTP gives people a better appreciation of slot games. When people are informed, they’re confident and, when people are confident, they’re more likely to engage. Instead, we’ll focus on the various ways you can collect information about your business and your customers.

Accounting 130

Accounting Consumer ATS 130

Inside Retail

SEPTEMBER 20, 2023

Their customers aren’t engaging with the brand as much – but without the experimentation process, you might not know for six, nine or 12 months why it didn’t work, because you’re just guessing. In the past, he says, a company might have been super creative in designing a site but missed the mark in sales performance.

Checkout 264

Checkout Marketing Accessories Advertising 264

Retail TouchPoints

APRIL 3, 2023

Walmart has revamped its digital storefront to give customers “a sleek new look and experience that offers a more engaging way to browse and discover our incredible assortment,” said Tom Ward, EVP and Chief Ecommerce Officer of Walmart U.S. in a blog post outlining the updates.

Shopping 187

Shopping Customer Experience Marketing 187

Retail TouchPoints

MAY 7, 2024

Alongside tracking search performance data, analyzing how shoppers use search can deliver deep customer insight for merchants. This increases overall engagement through a more intuitive, user-focused search experience. Nike products and related content can be given a higher weighting in their shopping journey.

Dead-Stock 223

Dead-Stock Advertising Promotions Fashion 223

Retail TouchPoints

OCTOBER 25, 2023

As the name suggests, micro-influencers may not boast the followings of the industry’s heaviest hitters, but their advantage lies in their ability to specialize their area of expertise, cultivating highly curated and engaged audiences. So how can brands effectively insert themselves into these conversations?

Advertising 272

Advertising Accounting Marketing Promotions 272

Mulesoft

APRIL 23, 2024

Organizations across industry verticals such as manufacturing, consumer goods, high tech, and life sciences have adopted an omnichannel strategy to engage with their customers to receive orders.

Consumer 52

Consumer 52

Retail TouchPoints

FEBRUARY 2, 2024

Tapping into Gen AI to Improve Online Shopping Trained on Amazon’s product catalog as well as information from across the web, Rufus can answer customer questions on a variety of shopping needs and products, provide comparisons and make recommendations, all within a conversational context. customers in the Amazon mobile app.

Shopping 228

Shopping Advertising Customer Experience Apparel 228

Inside Retail

AUGUST 8, 2022

As pressure increases on marketing teams to deliver offers and messages that drive the customer relationship, we are incredibly proud to be recognised for our strong ability to execute for our customers. Unified customer profiles backed by predictive insights help orchestrate personalised, multichannel engagement.”.

Marketing 130

Marketing Returns Management Consumer 130

Cisco Retail

FEBRUARY 22, 2024

Five months after the launch of Webex Connect in August 2023, the enterprise-grade Communications Platform as a Service (CPaaS) has continued to enhance how businesses engage with their customers.… Read more on Cisco Blogs

Customer Experience 64

Customer Experience 64

Mulesoft

JULY 19, 2022

For any retail brand, personalized, digital customer engagement is now essential for staying competitive, and with fully integrated data systems, businesses have the ability to not only deliver the targeted experiences that consumers expect, but expand their customer base.

Consumer 104

Consumer Marketing 104

Kuusoft

FEBRUARY 15, 2023

Digital signage systems are incredibly effective for engaging customers, sharing information, and promoting products or services. These systems… The post Digital Signage Systems: How They Work appeared first on The Official Kuusoft Blog.

Promotions 97

Promotions 97

Inside Retail

OCTOBER 1, 2023

Artificial Intelligence (AI) has evolved from just a concept to many into a tangible, essential tool for businesses to improve engagement and optimise efficiency. She hopes AI will lead to more conversations between retailers and customers – and a higher average order value. “In How can we personalise better?

Advertising 290

Advertising Inventory Management Customer Experience Marketing 290

Mulesoft

AUGUST 24, 2022

We seem to roll from one major external impact to the next in a quickening cycle – all while continuing to meet customer demands. This is the sentiment from my customer engagements as we move from pandemic to endemic and look to the second half of 2022 challenges around the globe. Digital transformation isn’t slowing […].

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97

Mulesoft

JULY 13, 2022

Consumers have long expected to be able to engage with service providers – whether that’s banks, retailers, doctors, or local councils – through digital channels. Before the pandemic, 40 percent of customers visited physical stores or branches to engage with organizations. When […]. When […].

Consumer 110

Consumer 110

Inside Retail

MAY 7, 2024

The prioritisation of engagement over accuracy on social media, algorithms amplifying divisive content, and data monetisation at the cost of privacy are all examples of this trend. As marketers, we need to find customers, but platforms increasingly control that access. He coined the term ‘enshittification’ to describe this shift.

Advertising 147

Advertising Marketing Returns ATS 147

Retail TouchPoints

MAY 11, 2023

Other announcements included plans to open up its ChatGPT competitor Bard to the world (no more waitlist), more immersive Maps experiences and new capabilities for Google Cloud customers in image generation and speech-to-text applications.

Shopping 252

Shopping Accounting Advertising Consumer 252

Small Biz Trends

APRIL 23, 2022

Increase Engagement with These Social Media Content Ideas. Social media marketing is only effective if you can actually get customers to engage with your content. Jigar Agarwal offers ideas in this Neal Schaffer blog post. Use Social Media for Customer Care. Use Social Media for Customer Care.

Marketing 122

Marketing Accounting 122

Retail TouchPoints

FEBRUARY 9, 2023

“With the new Promote features we’re introducing, small businesses and creators have more tools to target their desired communities and choose exactly how they can interact with their ads,” said the company in a blog announcing the updates. “We

Advertising 186

Advertising Promotions ATS Location 186

RETAIL MANAGEMENT SOFTWARE

JUNE 12, 2023

With the rise of e-commerce, traditional brick-and-mortar stores are finding it increasingly difficult to engage customers and boost sales. Effective digital merchandising can increase sales, boost customer engagement, and enhance the customer experience.

Promotions 83

Promotions Customer Experience Shopping Management 83

Retail Focus

OCTOBER 25, 2023

Simultaneously, catalog retailers extended their reach, offering rural customers free mail delivery and money-back guarantees, compensating for their limited in-store services. Creating Memorable Experiences with a customer-centric approach Today’s consumers seek more than just products; they yearn for memorable experiences.

Department Stores 162

Department Stores Store Layout Specialty Store Fulfillment 162

Retail TouchPoints

SEPTEMBER 20, 2022

The new pairings represent an evolution of Walmart’s retail media partner program , with the aim of creating “a robust, diverse ecosystem that will expand advertiser support, increase services and deliver access anywhere advertisers need to have it,” according to a company blog post. in the announcement post.

Advertising 235

Advertising Apparel Promotions Marketing 235

Wiser

APRIL 15, 2024

This blog post explores the essence of content compliance and why it’s crucial for your brand. Avoiding Customer Misdirection with Up-to-Date Content It’s common for products to evolve—whether it’s through the release of new versions, the addition or removal of features, or style updates. What is Content Compliance?

Consumer 78

Consumer Wholesale Advertising Marketing 78

Small Biz Trends

MAY 19, 2022

Content marketing strategies help your business come on top by developing and sharing articles and different modes of media to attract and engage customers looking for products like yours. Viral Blogging 101: Blogging & Content Writing Masterclass. Blogging for a Living – Perfect Small Budget Project.

Marketing 140

Marketing Promotions Planning Shopping 140

Mulesoft

NOVEMBER 10, 2022

Using that knowledge, and through engagements with our MuleSoft customers, we’ve collected KPIs that can be useful in tracking the performance of […]. The post 12 Types of Integration Performance Metrics for Different Teams first appeared on MuleSoft Blog.

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105

Retail Pro

FEBRUARY 15, 2023

From using artificial intelligence to analyze shoppers’ actions to promoting their own core values, retailers are looking to deeply engage with their customers to increase repeat business. Customer loyalty is the Holy Grail for retailers.

Promotions 79

Promotions Customer Experience 79

Retail TouchPoints

JULY 7, 2022

That’s because it’s the “everyday” influencers — creators who are making content as a side hustle rather than as a full-time job — who are able to truly, deeply engage with consumers. The problem is that it’s super-manual to engage with them, because it’s a gig, not a profession.” Establish Guidelines and Expectations Early On.

Marketing 271

Marketing Social Commerce Consumer Management 271

Small Biz Trends

OCTOBER 8, 2022

Rachel Strella of Strella Social Media shares thoughts and perspective on goals and hard work in this blog post. Consider Starting Your Own Blog. Blogging can be an amazing way to grow your brand and share your expertise online. But first, you need something to blog about. Leverage Instagram Saves to Drive Engagement.

Accounting 98

Accounting Promotions Consumer Marketing 98

Retail Bound

MARCH 12, 2024

Just as varied cardio exercises—running, cycling, swimming—target different muscle groups, each social media platform reaches distinct segments of your audience, engaging them with tailored content that resonates with their interests and needs. Your social media efforts drive traffic to your website, where deeper engagement occurs.

Marketing 90

Marketing Promotions Marketing Spend Planning 90

Star Miconics

MAY 2, 2024

Listen to the New Episode Now Social Commerce Insights for Retailers Listeners will gain insight into leveraging social commerce platforms to boost sales and customer engagement. Read the original blog post here > Explore All Episodes Loving the podcast? Explore the Star Blog Want more industry news?

Social Commerce 52

Social Commerce Point of Sale Customer Experience Management 52