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How Watsons is raising the bar for beauty retail in Singapore 

Inside Retail

Watsons , a health and beauty retailer in Singapore, has launched Retailssure, a first-of-a-kind makeup exchange program, as it marks its 35th anniversary. To improve the makeup shopping experience of our shoppers, we felt it was time to pilot a makeup exchange program for the first time in Singapore,” she reiterated.

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Woolworths CEO Brad Banducci talks tech, emerging consumer trends

Inside Retail

Here, he shares the new tech that has caught his eye, and how changing consumer behaviour is affecting the business. IR : We’ve seen consumer behaviour change a lot recently, between the pandemic and the current cost-of-living crisis. BB: It’s hard to be predictive about what consumers are going to do.

Consumer 289
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Preparing for the future of online retail

Inside Retail

Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt. Looking ahead to the future of online shopping, three key trends in particular are likely to have lasting implications. Direct-to-consumer selling. Fulfilment of the future. Australians spent an unprecedented $50.46

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Deep dive: What social commerce looks like around the world

Inside Retail

Social commerce – shopping on social media platforms – is expected to reach US$1.2 Apparel, beauty, health and wellness were the biggest beneficiaries at that time. Because social media is where many consumers spend their time, and where they look for inspiration and discovery. trillion ($1.9

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Olivela CXO: Content, Charitable Giving Keep Luxury Consumers Engaged

Retail TouchPoints

Although the eTailer has two very distinct target customers — the fashion-forward Millennial and the style-conscious 40-to-50-year-old consumer — there are core behaviors that transcend these distinctions and, ultimately, guide Olivela’s experience strategies. Olivela IRL successfully meets consumers’ content cravings.

Consumer 130
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Olivela CXO: Content, Charitable Giving Keep Luxury Consumers Engaged

Retail TouchPoints

Although the eTailer has two very distinct target customers — the fashion-forward Millennial and the style-conscious 40-to-50-year-old consumer — there are core behaviors that transcend these distinctions and, ultimately, guide Olivela’s experience strategies. Olivela IRL successfully meets consumers’ content cravings.

Consumer 130
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How Flip is Flipping the Script on Influencer Marketing by Making Actual Customers its Stars

Retail TouchPoints

Online shopping has existed for 40 years or so now, depending on what starting point you use, and while it’s undergone many changes, the basic paradigm remains. His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f.

Marketing 256