Retail TouchPoints

SEPTEMBER 22, 2020

Lowe’s will install pickup lockers at all its U.S. “Our number one priority is making sure we are keeping things safe for our associates and customers while continuing to provide additional options to make it even easier to shop with us,” said Joe McFarland, EVP of Stores at Lowe’s in a statement.

Supply Chain Management 262

Supply Chain Management Fulfillment Management Shopping 262

Retail TouchPoints

APRIL 25, 2022

Conscious consumption is on the rise and two big names in retail have launched new programs to tap into the consumer appetite to shop sustainably. Items are available at up 60% off retail prices. eBay UK Features ‘Imperfect’ Products from North Face, Puma and More. ” .

Fashion 257

Fashion Apparel Supply Chain Management Accessories 257

Retail TouchPoints

JULY 20, 2022

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. This, in turn, is driving warehouse and supply chain managers to seek out technologies that minimize costs and human touch points, while speeding up processes.”

Supply Chain Management 294

Supply Chain Management Customer Experience Shipping Management 294

Inside Retail

AUGUST 27, 2023

Whether you are young or old, active or otherwise, pain is something that everyone would experience at some point – and my team and I aim to innovate and create recovery solutions to help people feel good, get better and live their best lives,” he told Inside Retail.

Supply Chain Management 130

Supply Chain Management Consumer Fulfillment Marketing 130

Retail TouchPoints

JANUARY 20, 2022

The team also will help Indian sellers meet standards for creating new international product lines and enhance their capabilities in packaging, marketing and supply chain management. The platform includes tools to help streamline operations and manage promotions and feedback. Current President and CEO of U.S.

Merchant Services 288

Merchant Services Supply Chain Management Sporting Goods Jewelry 288

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. In response to this unpredictable economic landscape, consumers have recalibrated their shopping habits, demanding businesses to exhibit a newfound agility and innovation.

Consumer 217

Consumer Payment Services Supply Chain Management Store Layout 217

Retail TouchPoints

JULY 27, 2020

Immersive commerce was originally conceived to enhance the transactional focus of online shopping with the experiential dimension of offline shopping. The ability to meet such fluctuations requires close retailer-supplier collaboration, through controlled testing on data associated with supply chain management.

Retail Trends 178

Retail Trends Payment Services ATS Checkout 178

Inside Retail

NOVEMBER 22, 2023

The holiday shopping season is teed up for its annual explosion of spending. However, unlike gift buyers heading to stores or shopping online these adversaries are not seasonal actors. Franchise model: A security breach at one franchise could damage the reputation of the entire brand.

Payment Services 162

Payment Services Supply Chain Management Accounting Point of Sale 162

Retail TouchPoints

SEPTEMBER 1, 2022

At the same time, retailers are harkening back to a time in the not-so-distant past when holding too much inventory was considered an unforgivable sin. There are really two options to address this dilemma: sharply slash prices, as some big box stores are doing , or manage excess inventory by storing it away until demand increases. .

Fulfillment 269

Fulfillment Supply Chain Management Management Consumer 269

Wiser

DECEMBER 20, 2023

. ‘Tis the Season for eCommerce Reflecting on the holiday retail trends of 2023, it’s undeniable that many consumers were drawn to online shopping. The appeal of online shopping is multifaceted. Wiser recommends at least 92 percent of products be available for purchase and delivered in less than three days.

Retail Trends 147

Retail Trends Promotions Supply Chain Management Consumer 147

Inside Retail

FEBRUARY 26, 2024

Building or strengthening supplier relationships creates a platform for potentially locking in discounts and reduces the risk of delays, or at least facilitates better communication around issues out of suppliers’ control, and lessens the likelihood of quality issues.

Inventory Turnover 147

Inventory Turnover Supply Chain Management Customer Retention Inventory Management 147

Retail TouchPoints

OCTOBER 6, 2022

While COVID-19 slowed the world down to a standstill, it greatly accelerated the growth of online shopping. Today’s customers have high expectations, so any retailer must ensure customers have the best possible experience when shopping with them. In the years to come, AI will prove extremely useful in supply chain management.

Inventory Management 268

Inventory Management Management Inventory Turnover Supply Chain Management 268

Retail Focus

SEPTEMBER 7, 2021

Ben Balfour, Business Operations Director at Advanced Supply Chain Group , shares top tips about how retailers can prepare their supply chains for a Black Friday and Christmas sales surge. Ben Balfour, Business Operations Director at Advanced Supply Chain Group. 1) Don’t play the waiting game.

Inventory Management 147

Inventory Management Supply Chain Management Shipping Planning 147

Inside Retail

OCTOBER 16, 2023

India’s DTC retail landscape has been evolving rapidly, driven by factors like increasing internet penetration, a shift in consumer preferences towards online shopping, and the ascent of digital marketing. Technological innovations have streamlined supply-chain management and warehouse operations.

Supply Chain Management 130

Supply Chain Management Beauty and Health Consumer Fashion 130

Retail TouchPoints

MAY 30, 2022

While ecommerce was already on the rise prior to the COVID-19 pandemic, the historic shift in customer expectations and behaviors fueled the explosive growth of online shopping. Sizing is a fluid concept; we may find that while one size fits us perfectly at one brand, this may not be the case for another brand.

Returns 302

Returns Fashion Supply Chain Management Shopping 302

Retail TouchPoints

NOVEMBER 18, 2021

Holiday shopping season is upon us. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. Optimized supply chain management to avoid stockouts and overstocking. billion for the first time, according to Adobe Analytics.

Supply Chain Management 235

Supply Chain Management Fulfillment Shipping Inventory Management 235

365 Retail

MAY 23, 2022

DELIVER Events, the community for e-commerce and logistics has announced an outstanding line-up of industry leaders for its 12 keynote plenary sessions at DELIVER 2022, its flagship in-person event, 8+9 June, TAETS, Amsterdam. Caroline Zimmermann, Director of Supply Chain, Planning & Purchasing, Jack Wolfskin.

Supply Chain Management 117

Supply Chain Management Apparel Management Planning 117

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges.

Inventory Management 249

Inventory Management Management Fulfillment Supply Chain Management 249

Retail TouchPoints

MARCH 28, 2023

My research (done with various co-authors) shows that self-selection is at least as profitable as algorithmic identification for product categories where renters’ willingness to pay for temporary use of an item is relatively low. The ecommerce website Jet.com, which was sold to Walmart in 2016, used this strategy — just to name one example.

Returns 254

Returns Home Furnishings Supply Chain Management Consumer 254

Retail TouchPoints

MARCH 21, 2022

5G is expected to be a powerful catalyst to disrupt retail operations, from optimizing warehouses and supply chain management to transforming the in-store customer experience through personalization and product engagement. 5G can Drive Consumer Engagement.

Payment Services 252

Payment Services Checkout Supply Chain Management Customer Experience 252

Inside Retail

SEPTEMBER 20, 2023

Speaking to Bloomberg , Wat mentioned that China’s economy is valued at $17 trillion, which is around 18 per cent of global GDP, so the scale of the economy gives Yum China a tremendous advantage in their operations. The company operates KFC, Pizza Hut, Taco Bell and partners with Lavazza to develop coffee shop concepts too.

Supply Chain Management 130

Supply Chain Management Planning Accounting Store Operations 130

Inside Retail

SEPTEMBER 20, 2023

Speaking to Bloomberg , Wat mentioned that China’s economy is valued at $17 trillion, which is around 18 per cent of global GDP, so the scale of the economy gives Yum China a tremendous advantage in their operations. The company operates KFC, Pizza Hut, Taco Bell and partners with Lavazza to develop coffee shop concepts too.

Supply Chain Management 130

Supply Chain Management Planning Accounting Store Operations 130

Retail TouchPoints

MARCH 30, 2022

“We know that getting people their items as quickly as possible is a critical factor in customer satisfaction and loyalty, so there is heightened focus on how we can ensure customers are getting their items,” said Camille Dunn, Director of Corporate Communications, Last Mile at Walmart in an interview with Retail TouchPoints. “We

Fulfillment 269

Fulfillment Drop-Shipping Supply Chain Management Grocer 269

Inside Retail

NOVEMBER 29, 2021

It painted an accurate picture: our supply chains – for long years rigid, brittle, and elongated – failed in the face of the pandemic, exposing vulnerabilities that had existed without any incentive to fix them. Supply chains were invisible – pulled, twisted, and managed by retailers in such a way that shelves were always full.

Supply Chain Management 130

Supply Chain Management Customer Experience Planning Consumer 130

Retail Focus

APRIL 4, 2024

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

Independent Retailer

SEPTEMBER 13, 2022

They lacked flexibility in their supply chain management strategies, which did not help them foresee such a drastic change in ordering habits. We will dive into how the optimized supply chain can enhance process management and customer experience by utilizing new technologies and global opportunities.

Supply Chain Management 76

Supply Chain Management Shipping Management Inventory Management 76

Retail TouchPoints

MAY 2, 2022

Clothing e-tailers can utilize virtual fitting technologies to help customers make more accurate choices when they shop. The race to expedite the so-called last leg of delivery unfortunately comes at the expense of sustainability. When returns do occur, far too often these items simply end up in landfills.

Drop-Shipping 317

Drop-Shipping Returns Supply Chain Management Shipping 317

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

Immersive Shopping Experiences: In 2024, retailers are focusing on creating immersive and interactive shopping experiences for customers. This trend not only enhances the overall shopping experience but also bridges the gap between online and offline retail. Here are the top innovative retail trends to watch in 2024.

Retail Trends 98

Retail Trends Payment Services Social Commerce Supply Chain Management 98

Inside Retail

NOVEMBER 28, 2022

More than a digital phenomenon, the change represents an entire shift in the power dynamic between buyer and seller, revolutionising not just how things are bought but, more importantly, how people shop and why. Just like internet shopping did, it will change people’s shopping behaviour and as a result bring radical change.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail Focus

JANUARY 5, 2024

Senior Retail Consultant at Univers Retail | Published author | Visiting lecturer. This includes optimising supply chain management to reduce carbon footprints and promoting sustainable consumer behaviours. The story of the brand and the uniqueness of the products should be at the forefront of all phygital experiences.

Customer Experience 147

Customer Experience Supply Chain Management Clienteling Management 147

Inside Retail

JANUARY 9, 2022

Now the shortages are due to supply-side problems, and occurring (almost) nationally. As Omicron infections surge in every state apart from Western Australia, supply chains are being crippled by the sheer number of transport, distribution and shop workers now sick or required to isolate. Supermarket restrictions.

Supermarket 246

Supermarket Supply Chain Management Fulfillment Wholesale 246

Retail TouchPoints

DECEMBER 18, 2020

Consumers’ increased desire to stay home has contributed to the shift as well, accounting for the rise of online shopping during coronavirus. The supply chain has faced fulfillment challenges from this influx of online orders, along with a myriad of crisis-related disruptions including: Long wait times at warehouse depots.

Supply Chain Management 246

Supply Chain Management Customer Retention Fulfillment Shipping 246

Retail Assist

APRIL 28, 2023

Our favourite moments from the show Retail leadership during a cost-of-living crisis with Peter Cowgill, Chairman, Non-Executive Chairman, Quiz plc and United Carpets & Former Executive Chairman & CEO, JD Sports Fashions plc (2004-2022), The Fragrance Shop.

Supply Chain Management 52

Supply Chain Management Inventory Management Management Fashion 52

Inside Retail

OCTOBER 19, 2021

In a recent report , Riskified looked at the impact of the recent shift to e-commerce on fashion retailers. Buy-Now, Pay-Later solutions can also bring in new users that were previously unable to finance an entire purchase at once. A sudden influx of new customers can mean a bump in revenue – or a wave of fraud or policy abuse.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Inside Retail

JUNE 22, 2023

Today, JD is said to be the biggest retailer, online or otherwise, in China , and according to the strategic roadmap presented by CEO Sandy Xu at the company’s recent anniversary celebrations, it is just the beginning. It’s a 20-year plan, which is likely to cover multiple economic cycles.

Merchant Services 130

Merchant Services Supply Chain Management Net Profit Marketing 130

Inside Retail

APRIL 6, 2023

As traditional bricks-and-mortar stores face new challenges and e-commerce continues to grow, retailers are looking for innovative ways to reach consumers and provide engaging shopping experiences. technology, there will be an increase in metaverse activity through immersive shopping,” she speculated.

Fashion 130

Fashion Supply Chain Management Apparel Shopping 130

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Personalization at Scale One of the standout features of AI in marketing is its ability to deliver personalized experiences to consumers on a massive scale. Predictive Analytics AI excels at predictive analytics, helping retailers and CPG companies forecast trends, demand, and inventory needs with unparalleled accuracy.

Marketing 95

Marketing Inventory Management Supply Chain Management Store Layout 95