Retail TouchPoints

FEBRUARY 15, 2021

But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Online sales bridged the gap between retailers and their consumers at the height of shelter-in-place restrictions, and many brick-and-mortar owners used their storefronts as a place to package orders and offer curbside pickup.

Fulfillment 278

Fulfillment Checkout Store Layout Consumer 278

V Count

MARCH 6, 2024

Let’s delve into eight essential steps to effectively entice customers to purchase products from your retail shop. In addition, consider hosting unique events or engaging workshops at your store. By creating these in-person experiences, you can deepen customer engagement and generate buzz around your store.

Shopping 52

Shopping Advertising Checkout Store Layout 52

V Count

MARCH 6, 2024

Let’s delve into eight essential steps to effectively entice customers to purchase products from your retail shop. In addition, consider hosting unique events or engaging workshops at your store. By creating these in-person experiences, you can deepen customer engagement and generate buzz around your store.

Shopping 52

Shopping Advertising Checkout Store Layout 52

A1 Retail

JANUARY 7, 2022

Six in ten of us favour shopping in-store for make-up. In-store beats social when it comes to beauty and personal care. Six in ten (59%) of us cite it as our favourite way to shop for make-up, and experiences like speaking to consultants on the shop floor influences almost four-in-ten (39%) of us.

Consumer 75

Consumer Shopping Store Layout Checkout 75

Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. RTP: It seems like consumer priorities fall into two main buckets: ease/convenience and health/safety.

Consumer 264

Consumer Loss Prevention Fulfillment Store Layout 264

Retail TouchPoints

JUNE 1, 2020

The cues customers receive at each point of their journey will either make them take the next step, or move on. Long, uniform aisles with tall, tightly packed shelves was, for a long time, the standard model for in-store retailing. For me, a store layout, just like an e-Commerce web site layout, should be customer-centric at its heart.

Shopping 158

Shopping Store Layout Consumer Checkout 158

Retail Focus

AUGUST 10, 2021

Shops were closed. Even with the vaccine rollout well underway and lockdown now behind us, shoppers are yet to return to the high street in the same numbers. And they must build first-class customer experiences – both online and in physical stores – responding to permanent changes in shopping habits.

Customer Experience 246

Customer Experience Store Layout Returns Consumer 246

Inside Retail

OCTOBER 10, 2023

In the UK and Europe more generally, shrinkflation is absolutely rife at the moment. Is High Street shopping really in decline? There could be a positive benefit for local communities as shopping behaviour changes. It’s noticeable how few of the major retailers have invested in their stores.

Supermarket 130

Supermarket Store Layout Checkout Advertising 130

365 Retail

JUNE 2, 2023

This partnership will see the beloved children’s toy brand return to the UK high street through the establishment of Toys”R”Us shop-in-shops in nine WHSmith High Street stores across the country, including in locations such as York, Oxford, Reading, and Cheltenham.

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Planning Store Layout Returns Shopping 67

Retail Minded

FEBRUARY 13, 2023

Are you looking for a way to make your local retail shop stand out from all the rest? Whether it’s redesigning the store interior, creating engaging marketing campaigns, or finding innovative products, there are plenty of creative ways to make your store truly shine. Here are ten ways to make your shop stand out locally.

Shopping 52

Shopping Payment Services Store Layout Kiosk 52

Inside Retail

JULY 6, 2021

Our focus was to ensure that customer satisfaction continued to be at the core of everything we do as a business,” Yeung said. As a result, the retailer recently opened the doors at three new locations, Dubbo Square (NSW), Lake Macquarie Square (NSW) and Spencer Outlet Centre (Vic), and has three more openings planned for 2021.

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Payment Services Store Layout Management Location 246

365 Retail

JULY 26, 2022

With 92% of consumers claiming a clean, organised store environment will increase their probability of making a purchase, Katie Westerman, Chief Marketing & Development Officer at SBFM , explores the growing importance of hygiene and sanitation in delivering the ultimate customer experience (CX). A clean slate for retail.

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Store Layout Management Customer Experience Consumer 116

Retail TouchPoints

JANUARY 22, 2021

The IDC FutureScape 2021 webinar took a close look at some of the biggest, most impactful developments retailers can expect in the coming years. Part of the redesign of the store is all about finding the right balance of consumer pickup locations where inventory exists, where we store it and where and how fulfillment happens. ”.

Payment Services 232

Payment Services Store Layout Fulfillment Consumer 232

Retail Focus

JANUARY 12, 2023

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. Creating exceptional pop-up shops is not an exception. A strong brand identity helps to create a cohesive look and feel for the pop-up store, which can help to establish the brand’s image and values in the minds of customers.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

RETAIL MANAGEMENT SOFTWARE

DECEMBER 4, 2023

But the frosty economic climate hasn’t diminished their overall enthusiasm for festive shopping, with Americans remaining optimistic about the upcoming season, according to McKinsey. Personalized Shopping Experiences: In the age of data analytics, retailers are leveraging customer information to personalize the shopping experience.

Store Layout 83

Store Layout Shipping Promotions Consumer 83

365 Retail

SEPTEMBER 17, 2023

From implementing an advanced Point of Sale (POS) system that integrates seamlessly with your inventory management, to employing AI technology for personalised marketing, the digital tools at your disposal are diverse. By understanding peak shopping times, you can adjust staffing levels accordingly.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

Retail Smart Guys

SEPTEMBER 14, 2022

By survey, we know that customers visit stores more often that have merchandise that changes all the time. Bringing something new every month guarantees return shoppers who spend more money. #2 2 Knowledgeable store personnel. Stores with consistent stock availability and product variations are what customers prefer.

Store Layout 40

Store Layout Target Market Returns Planning 40

Theatro

JANUARY 25, 2023

We timed the study to take place in January 2023, with the most recent holiday shopping season still fresh in shoppers’ minds. The survey found that many Americans believe the quality of the in-store experience has declined since 2019—the last year before the Covid lockdowns that began in March 2020.

Customer Experience 98

Customer Experience Shopping Store Layout Consumer 98

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Wiser

APRIL 26, 2022

Having a well-planned store layout and monitoring your inventory makes it easier for consumers to find your products and increases the number of products purchased. Customer experience will also improve, leading to an increase in returning shoppers. The same can be said for carefully planned sales and clearance events.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

V Count

APRIL 10, 2023

Before we dive any further, we’d like to underline that there are many people counting systems and providers out there on the market, but at the core of this solution lies high accuracy. You can also use the data to launch a cross-selling campaign by changing the store layout to suggest related products to shoppers.

Store Layout 52

Store Layout Promotions Customer Experience Target Market 52

Wiser

AUGUST 13, 2019

Analyze historical promotional data and run smaller test promotions to see if consumers would have bought the items on sale at full-price. Does your store stock what consumers want to buy? Loyal customers are returning customers, and they’re the ones who will leave with more items in their baskets.

Marketing 103

Marketing Store Layout Promotions Inventory Management 103

V Count

APRIL 10, 2023

Before we dive any further, we’d like to underline that there are many people counting systems and providers out there on the market, but at the core of this solution lies high accuracy. You can also use the data to launch a cross-selling campaign by changing the store layout to suggest related products to shoppers.

Store Layout 52

Store Layout Promotions Customer Experience Target Market 52

V Count

APRIL 12, 2023

Duty-free shop managers can use the information they gain through visitor analytics to make data-driven decisions and improve store layout, product placement, staffing levels, and launch more effective marketing strategies.

Store Layout 52

Store Layout Customer Experience Promotions Shopping 52

I Vend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. trillion in 2023 + , and to grow at 14% to $5.58 It can allow customers to use their loyalty points, just as at the fixed POS.

Checkout 95

Checkout Point of Sale Payment Services Store Layout 95

V Count

DECEMBER 3, 2021

Especially as the pandemic continues to impact us, the 2021 holiday shopping season could be unpredictable, and the need for accurate traffic data for brick and mortars remains as vital as ever. People are returning home from their summer holidays, and families are getting ready for school. Shopping is all that everyone does.

Store Layout 52

Store Layout Sporting Goods Shopping Retail Trends 52

V Count

APRIL 12, 2023

Duty-free shop managers can use the information they gain through visitor analytics to make data-driven decisions and improve store layout, product placement, staffing levels, and launch more effective marketing strategies.

Store Layout 52

Store Layout Customer Experience Promotions Shopping 52

Wiser

JUNE 11, 2019

At Wiser, we were curious what were the major factors behind brand and retailer loyalty, so we turned to our network of smartphone-enabled shoppers. To begin, we wanted to know if online or in-store shopping was more popular among our mystery shoppers. How and Why Consumers Shop. Brick-and-Mortar Stores.

Store Layout 83

Store Layout Promotions Shipping Shopping 83

CJ Retail Solutions

DECEMBER 11, 2023

Maximising Layout for Optimal Traffic Flow The layout of your store can significantly impact customer flow and their journey through the space. This not only improves the shopping experience but also maximises exposure to key products. Keep your Retail Store Display dynamic by regularly rotating merchandise.

Inventory Management 52

Inventory Management Point of Sale Store Layout Customer Experience 52

Shopper Motion

DECEMBER 19, 2022

The role of in-store analytics in the age of e-commerce is more important than ever, as it allows retailers to understand and optimize the in-store customer experience in a way that can help to drive better results. The importance of in-store analytics in the age of e-commerce cannot be overstated. Customer behavior analytics.

Store Layout 52

Store Layout Customer Experience Marketing Inventory Management 52

Shopper Motion

DECEMBER 29, 2022

By understanding the needs and preferences of different segments of the audience, retailers can create a more personalized and enjoyable shopping experience. By targeting their campaigns more effectively, retailers can potentially reduce their marketing costs and increase their return on investment. Improved ROI on marketing efforts.

Store Layout 52

Store Layout Target Market Advertising Beauty and Health 52

Inside Retail

MAY 31, 2023

Using a differentiation strategy allows retailers to create a unique in-store shopping experience – that can’t be replicated online, and will set you apart from the competition. Some of them are tried and true, such as store layout and design, customer service and convenience. A look at July’s interiors.

Store Layout 334

Store Layout Promotions Customer Experience Marketing 334

V Count

FEBRUARY 26, 2024

Here are some proven techniques and strategies that can help you improve your retail store’s conversion rate and return on investment. Have you ever been to a store, got your eyes on an item or product, but for one reason or another, decided not to complete the purchase? This happens way more often than you think.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

V Count

FEBRUARY 26, 2024

Here are some proven techniques and strategies that can help you improve your retail store’s conversion rate and return on investment. Have you ever been to a store, got your eyes on an item or product, but for one reason or another, decided not to complete the purchase? This happens way more often than you think.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

Wiser

SEPTEMBER 17, 2019

Before diving into the metrics, it helps to look at why it’s beneficial for your business to monitor how consumers act. Want to tie customer demographics to shopping data? You can also see how they shop (online, in-store), average basket size, and so much more. Why Monitor Consumer Behavior?

Consumer 98

Consumer Store Layout Promotions Checkout 98

365 Retail

AUGUST 10, 2021

Shops were closed. Even with the vaccine rollout well underway and lockdown now behind us, shoppers are yet to return to the high street in the same numbers. And they must build first-class customer experiences – both online and in physical stores – responding to permanent changes in shopping habits.

Customer Experience 62

Customer Experience Store Layout Returns Consumer 62

Wiser

JANUARY 18, 2019

To learn more about the changes consumers are looking for in the coming year, Wiser has surveyed over 2,400 of our mobile app users about their 2019 shopping preferences. Both in-store and online retail is constantly changing as new trends and technologies are introduced to the market. In-Store Preferences.

Comparison Shopping 68

Comparison Shopping Shipping Store Layout Consumer 68