Inside Retail

JANUARY 30, 2024

Retailers worldwide may be facing challenging times right now, but the evolution of technology – including the deployment of AI – is opening the way to dramatic improvements in productivity at all stages of the retail business model. You are optimising the value of that product by discounting at the right time, rather than too early.”

Loss Prevention 147

Loss Prevention Shrinkage Inventory Management Markdowns 147

Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

Consumer 244

Consumer Loss Prevention Fulfillment Store Layout 244

Retail TouchPoints

FEBRUARY 9, 2024

If big box stores with significant resources at their disposal are struggling to implement effective security measures, how can local retailers hope to keep their locations safe? They’re mom and pop shops — the local businesses that form the lifeblood of countless communities throughout the country.

Loss Prevention 222

Loss Prevention Jewelry Customer Experience Management 222

Retail TouchPoints

NOVEMBER 18, 2022

The annual survey of retail loss prevention experts found that almost nine out of 10 participating retailers reported an increase in overall risk for their company, with fraud increasing both in-store and online. Scott Thomas is National Director of Sales, Signature Brands, at Genetec. An Ongoing Concern for Retailers.

Loss Prevention 248

Loss Prevention Store Operations Shopping Marketing 248

Independent Retailer

JULY 8, 2021

According to the 2020 National Retail Security Survey , retail theft, or shrinkage, is at an all-time high. In fact, in 2019, shrinkage accounted for an average rate of two percent of inventory, calculated at retail, costing the industry a record $62 billion. Reduce Retail Theft .

Loss Prevention 98

Loss Prevention Shrinkage Management Location 98

Independent Retailer

JULY 8, 2021

According to the 2020 National Retail Security Survey , retail theft, or shrinkage, is at an all-time high. In fact, in 2019, shrinkage accounted for an average rate of two percent of inventory, calculated at retail, costing the industry a record $62 billion. Reduce Retail Theft .

Loss Prevention 90

Loss Prevention Shrinkage Management Location 90

Cisco Retail

DECEMBER 12, 2021

-based retailers said that the COVID-19 pandemic increased risks for their organizations in 2020 and even as shoplifting rates decreased in 2021, the retail shrink rate remained steady at a 5-year high of 1.62%. This statistic is staggering especially when considering only 34% of businesses are investing in fraud prevention measures.

Loss Prevention 130

Loss Prevention Kiosk Fulfillment Consumer 130

365 Retail

NOVEMBER 22, 2023

Inferring meaningful information from digital images and videos: retailers’ hopes to have a new, highly efficient tool against shoplifting, loss and organised crime in future are based on Computer Vision, a sub-segment of Artificial Intelligence (AI). The camera points at the scan area of the self-checkout terminal.

Payment Services 104

Payment Services Loss Prevention Checkout Shopping 104

A1 Retail

APRIL 15, 2024

Flip (stand 6K38 ) – An employee experience platform, retailers including McDonald’s use Flip ’s white-label app to reach and rally their retail workforce, from head office to the shop floor, to improve operations and customer experience.

Loss Prevention 59

Loss Prevention Clienteling Customer Experience Outdoor 59

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. At the top of the list is computer vision — a field of artificial intelligence that enables computers to interpret digital images or video.

Payment Services 197

Payment Services Inventory Management Checkout Loss Prevention 197

Retail TouchPoints

NOVEMBER 24, 2021

This technology has helped make shopping a more frictionless experience for shoppers, but retailers that choose to implement these solutions must place a heavier focus on security technology as well. Access control has always been important, but the COVID-19 pandemic drove home its value at a time when limiting store capacity was critical.

Loss Prevention 231

Loss Prevention Checkout Store Operations Shopping 231

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. It’s a great number because it lets you look at that by channel, but also across channels and touch points. Gonzalez: The community-driven aspect is a big part of it.

Loss Prevention 257

Loss Prevention Visual Merchandising Sporting Goods Store Operations 257

Retail TouchPoints

JUNE 29, 2022

A freestanding store will require more security attention as there is no additional security infrastructure, like a shopping center with video cameras or security guards. When designing your retail space, where and how you use security cameras is key to loss prevention.

Payment Services 250

Payment Services Point of Sale Loss Prevention Management 250

Cisco Retail

JUNE 7, 2021

Technology’s role in this future will be on full display at NRF Retail Converge, taking place virtually, June 21-25. The five-day virtual experience offers meaningful sessions on loss prevention, supply chain, security, operations, marketing, customer experience and much more. and visionaries from across the globe.

Loss Prevention 88

Loss Prevention Customer Experience Location Shopping 88

Mass Relators

DECEMBER 12, 2022

The study, conducted with the Loss Prevention Research Council, found that the average shrink rate in 2021 was 1.4%, resulting in losses of $94.5 The fallout from retail crime is beginning to disrupt the shopping experience. billion, compared to $90.8 billion the prior year.

Shrinkage 52

Shrinkage Loss Prevention Consumer Shopping 52

365 Retail

NOVEMBER 29, 2023

Having increased senior retail visitor numbers by 45% year-on-year in 2023 with almost 10,000 industry decision-makers attending RTS last year, the Retail Technology Show will be back bigger, better and bolder at London’s Olympia on 24-25 April 2024 in what promises to be a spellbinding event.

Loss Prevention 57

Loss Prevention Payment Services Returns Shopping 57

A1 Retail

NOVEMBER 30, 2023

Having increased senior retail visitor numbers by 45 percent year-on-year in 2023 with almost 10,000 industry decision-makers attending RTS last year, the Retail Technology Show will be back bigger, better and bolder at London’s Olympia on 24 th – 25 th April 2024 in what promises to be a spellbinding event.

Loss Prevention 59

Loss Prevention Payment Services Returns Shopping 59

A1 Retail

SEPTEMBER 27, 2021

VoCoVo , a retail communications specialist, has partnered with Dunelm , the UK home furnishing retailer, to enhance its in-store security and help to prevent theft and loss. Following the success of initial trials at two locations, this feature has now been rolled out across 100 UK Dunelm stores.

Home Furnishings 78

Home Furnishings Loss Prevention Management Location 78

Wiser

JUNE 18, 2019

These questions—and many more—are at the heart of the debate surrounding facial recognition. Security and Loss Prevention. Many police departments and government agencies use facial recognition to support their security efforts, including at sporting events, political rallies, and public facilities.

Consumer 74

Consumer Loss Prevention Checkout Kiosk 74

Wiser

APRIL 26, 2022

Often, merchandising includes things like creating a pricing strategy, display design and layout, loss prevention, and store upkeep. When a shopper enters a brick-and-mortar store and is met with out-of-stock shelves and unknowledgeable store associates, their shopping experience is immediately tainted. 3: Customer Loyalty.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

A1 Retail

OCTOBER 12, 2021

By Ofri Ben Porat, Chief Executive Officer at Edgify. As counterintuitive as it is, we all know losses are an accepted norm in retailing. Factored into the bottom line, as sales increase for stores, so will the losses of product inventory. Loss prevention teams call this inevitable outcome “external shrinkage”.

Shrinkage 40

Shrinkage Loss Prevention Checkout Supermarket 40

Cisco Retail

SEPTEMBER 7, 2022

Personalization of a shopping experience can drive a 40% larger basket (transaction size) according to the Boston Consulting Group. The people counters at the entrance are notoriously inaccurate and the only other reliable point of contact is frequently at the Point of Sale (POS). The same is not true of physical stores.

Loss Prevention 108

Loss Prevention Promotions Point of Sale Consumer 108

Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset? Here are three possible areas of focus.

Loss Prevention 239

Loss Prevention Sporting Goods Customer Experience Store Layout 239

A1 Retail

NOVEMBER 25, 2021

Loss Prevention and Security Manager at Southern Co-op, said: “Christmas is not always a happy time of year for everyone and the pressure can become overwhelming. So, while we continue to invest in and take action to protect our colleagues, we would urge everyone to think and shop kind this Christmas.”

Loss Prevention 40

Loss Prevention Shopping Location Management 40

365 Retail

JANUARY 4, 2023

As consumers tighten their belts and the fight for customer mindshare and employee loyalty plays out, retailers must ensure they enhance customer services on the shop floor – whilst ensuring that their employees feel both engaged and empowered in their roles. Retailers need to ‘flip the script’ on the perception of working in retail. .

Loss Prevention 70

Loss Prevention Customer Experience Inventory Management Point of Sale 70

Cisco Retail

JUNE 21, 2021

There’s no going to back to “the way things were”, but at the same time it’s encouraging and even exciting the road we are paving for the future ahead. Think about your recent retail experiences: take-out only models from restauranteurs; curbside pickup from your favorite shops; and reimagining the online experience for our customers.

Employee Engagement 88

Employee Engagement Loss Prevention Returns Fulfillment 88

VMS

NOVEMBER 30, 2022

But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. Mid-year, Walmart announced that its profits were sinking – an attempt at transparency aimed at calming investors and soothing shoppers. Happy New Year.

Visual Merchandising 85

Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

V Count

MARCH 20, 2023

Your average shopper nowadays is more educated than ever —in the sense that they know what they need and want— meaning supermarkets and grocery shops must learn to adapt and leverage new technologies to help them understand what customers want and meet the modern shoppers’ demands.

Supermarket 52

Supermarket Loss Prevention Promotions Store Layout 52

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. Customers stay in their vehicles at designated parking spots, and employees bring their purchases out to the car.

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

V Count

MARCH 20, 2023

Your average shopper nowadays is more educated than ever —in the sense that they know what they need and want— meaning supermarkets and grocery shops must learn to adapt and leverage new technologies to help them understand what customers want and meet the modern shoppers’ demands.

Supermarket 40

Supermarket Loss Prevention Promotions Store Layout 40

Retail Next

SEPTEMBER 10, 2019

Do you own a retail shop, or thinking of starting one? However, that doesn’t mean you shouldn’t be looking at the books yourself. Shop Around to Lower Credit Card Service Fees. Your entire livelihood is likely tied up in your retail shop. Don’t Go Big. Invest in a Point-of-Sale (POS) System. Get Insured.

Finance 59

Finance Payment Services Loss Prevention Accounting 59

VMS

MAY 12, 2021

Retailers are reporting an increase in organized theft rings, and lawmakers in at least one state are working to bring them down, AZFamily.com reports. “What we focus on is the people that come in and take shopping carts full, thousands of dollars worth of product, and many times they’re aggressive,” he said.

Visual Merchandising 76

Visual Merchandising Loss Prevention Shopping ATS 76

Retalon

APRIL 27, 2021

It can analyze billions of data points and predict demand at a level of granularity that’s simply impossible to reach using Excel. While pandemic-era safety concerns contributed to this growth, the selection and convenience that online shopping offers to consumers are the primary drivers. This number will continue to grow.

Fulfillment 41

Fulfillment Markdowns Promotions Returns 41

Indigo 9 Digital

MAY 2, 2022

By Tricia McKinnon and Ben Rudolph When speaking about when Apple first launched the Apple store Ron Johnson, Apple’s former SVP of retail said : “when we launched retail [at Apple], I got this group together, people from a variety of walks of life.” “As At 20,000 sq. it was the brand’s largest store at the time of opening.

Customer Experience 52

Customer Experience Payment Services Loss Prevention Drop-Shipping 52

Inside Retail

AUGUST 17, 2023

Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams. What deters shoplifters?

Loss Prevention 130

Loss Prevention Customer Experience Management Accounting 130

Indigo 9 Digital

MARCH 11, 2022

At a time when retailers are fighting supply chain issues, rising inflation and having to implement and often defend COVID-19 protocols the customer experience can be lost along the way. Instead, a better customer experience would be not to place so much emphasis on closing the sale at all. Sephora does an excellent job of this.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Retail TouchPoints

OCTOBER 15, 2020

Even before the pandemic completely upended the world economy, how consumers shopped had been changing — and mobile devices were at the forefront of that change. COVID-19 has caused consumer behavior similar to that of the holiday shopping season. And it’s clear that these shifts are here to stay.

Payment Services 130

Payment Services Planning Accounting Loss Prevention 130