Retail TouchPoints

AUGUST 30, 2021

Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. (No At its peak, the company achieved more than $4 billion in annual sales. Increasing the risk of identity theft made some customers wary of shopping in such stores.

Payment Services 274

Payment Services Shopping Jewelry Shrinkage 274

Star Miconics

APRIL 12, 2024

Operating a coffee shop or café is an exercise in multitasking. Orders come in from self-service kiosks, online, the drive-thru, and the counter. Modern Labeling Technology The teams at these shops must ensure they work accurately; mistakes and shrinkage can account for 4-10% of inventory loss.

Shopping 59

Shopping Shrinkage Kiosk Returns 59

Retail TouchPoints

FEBRUARY 21, 2023

Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. Connectivity is critical to driving in-store traffic, providing a seamless shopping experience, fostering a robust brand connection and creating lasting memories.

Sporting Goods 249

Sporting Goods Payment Services Shrinkage Point of Sale 249

Frank Mayer

JANUARY 14, 2022

The Hybrid Shopping Experience. When the shelter-in-place orders first took effect, delivery services like Instacart and Uber Eats boomed and programs like curbside pickup and BOPIS were essential,” says Cheryl Lesniak, Director of Marketing at Frank Mayer and Associates, Inc. The buzz term “omnichannel” is nothing new.

Customer Experience 79

Customer Experience Kiosk Checkout Shrinkage 79