Retail TouchPoints

JANUARY 19, 2024

We’re excited to collaborate with Bell on this unique venture to expand Best Buy’s presence to new communities across the country,” said Ron Wilson, President, Best Buy Canada in a statement.

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Telecommunications Customer Experience Consumer Shopping 217

Retail TouchPoints

APRIL 29, 2021

Johnson likens the impetus behind Enjoy’s “commerce-at-home” model to that which has driven successful companies such as Peloton and Airbnb. With Enjoy, customers make an appointment with a retailer, and a trained expert shows up at their door with the store experience neatly packed up in a suitcase.

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ATS Telecommunications Store Operations Consumer 174

Retail TouchPoints

JULY 1, 2022

Back in 2016, Ron Johnson was asked in a fireside chat at Shoptalk about the biggest mistake he had ever made. Six years later, Johnson might answer that question differently — his “commerce-at-home” startup Enjoy Technology filed for bankruptcy on June 29, 2022, after a series of setbacks including staffing shortages and dwindling liquidity.

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Retail TouchPoints

MAY 18, 2021

Telia — a telecommunications company in the Nordic and Baltic states — is piloting a new self-service store model in Tartu, Estonia, as it looks for cost-effective ways to serve customers in regions where full-service offices aren’t in place.

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Kiosk Telecommunications ATS Customer Experience 272

Cisco Retail

JULY 6, 2022

This blog is part of our series that focuses on the people behind Corporate Social Responsibility (CSR) at Cisco. With his role at CCR, he can do both. While at Direct Relief, I was an international program manager and frequently worked in the field, responding to dozens of disasters. He also knew he wanted to help people.

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ATS Telecommunications Management Fulfillment 96

Retail TouchPoints

DECEMBER 5, 2022

With proper planning and the right partners, the Japanese digital marketplace is a prime one to enter: projected at $144 billion dollars, Japan is the fourth largest ecommerce marketplace, growing at an almost 15% annual growth rate. Who performs the fulfillment? It boasts an internet penetration rate of 93%.

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Shopping Advertising Fulfillment Telecommunications 173

Cisco Retail

DECEMBER 10, 2021

Welcome to our blog series on the people behind Corporate Social Responsibility (CSR) at Cisco. But at the same time, there is an increased risk of technology being used in ways that harm human rights. Meet Katie Shay, who started the BHR program at Cisco and is responsible for growing this team.

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ATS Telecommunications Fulfillment Management 91