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Coles has plan to enhance customer experience through AI

Inside Retail

Supermarket chain Coles says it is looking to scale artificial intelligence across its operations to enhance customer experience. In one example, partnering with Microsoft, the supermarket chain is adopting a “computer vision feature” that accurately scans fresh produce through plastic bags.

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Supermarket loyalty scheme discounts help grocery sales stabilise

Retail Gazette

Total till sales at UK supermarkets have seen sustained growth of 9.1% This has been encouraged by an increase in the discounts offered by supermarket loyalty schemes. M&S has also seen continued growth of 12.6%, benefiting from the warm weather with Ocado growing at 9.4%.

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Debt-ridden Asda faces soaring interest bill exceeding £400m

Retail Gazette

By early next year Asda is set to see its debt interest bill exceed £400m, driven by escalating interest rates that are piling pressure on the private equity-owned supermarket. The £500m in borrowings are part of the debts taken on by the supermarket to finance the acquisition of Asda in 2021. times, that has gone down to 3.8

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John Lewis axed 3,800 jobs over the past year, filings reveal

Retail Gazette

The number of workers for the John Lewis Partnership fell to 70,500 at the end of January, from 74,300 the previous year, The Telegraph reported. The cuts coincided with the retailer saving roughly £26m in employment costs during the year, while its finances were also aided by its decision not to pay workers a cost of living bonus last year.

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One of every four shoppers say shoplifting is justifiable, survey shows

Inside Retail

The Australian Consumer and Retail Studies (ACRS) unit at Monash University surveyed 1001 shoppers across Australia last June, asking them questions about the cost of living and consumer deviance. The majority believe that shoplifting is not justifiable at all. Basket sizes of most of the shoppers are the same in the last six months.

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Asda unveils plans for ‘transformational’ redevelopment of London superstore

Retail Gazette

Asda has launched plans for a “transformational” mixed-use redevelopment of its ten-acre Park Royal store in North West London, marking a first for the supermarket. The grocer claimed sustainability would be at the heart of the new site, with the scheme providing significant biodiversity and ecology net gains.

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Sainsbury’s growth spurt continues as grocery inflation falls at slower rate

Retail Gazette

The supermarket’s revenues surged 8.1% The supermarket’s CEO Simon Roberts said: “More customers are choosing to shop at Sainsbury’s, recognising our determined focus on value, product innovation and service.” Sainsbury’s scooped up even more market share as sales soared, the latest Kantar figures show.