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At LVMH, we believe that our people are our greatest asset, and the longevity of our brands depends on attracting the most talented and passionate individuals , said Gena Smith, Chief Human Resources Officer at LVMH North America in comments shared with Retail TouchPoints. This year the coveted roles are open to U.S.
While there are many goods and services a store can offer, none of it can overcome a disconnected team that will undoubtedly frustrate employees and customers alike. Enhancing Customer Experience with In-Store Communication At the heart of any successful retail business lies exceptional customer service.
Spanish fashion retailer, Desigual , has increased employeeengagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. We have better visibility of what’s going on at the point of sale, and communication is much more fluid.
In 2006, the Office for National Statistics put online sales as a percentage of total retail sales at under 5% but now shows that figure has risen to just under 30% in April 2021. Boots for instance, with 2,400 pharmacies, enables its 16,000 staff to demonstrate compliance to merchandising and safety tasks online with YOOBIC.
It has been crazy and it’s been deeply satisfying, all at once. A lot of new talent has come into our business and into our product and design teams, retail teams – particularly in visualmerchandising. You can’t drive change in an organisation where people aren’t engaged and aren’t buying into that.
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