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How Retail Returns Influence Customer Retention

Retail TouchPoints

A person can be anywhere at any time, search your online shop, press a button, and magically a shipment arrives at their door. There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business.

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How bonuses and incentives help customer retention 

365 Retail

However, it is crucial to convert occasional consumers into devoted clients who consistently purchase your product or service since this is as important, if not more significant, for the success of your organisation. What is customer retention? Why is customer retention crucial for businesses?

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4 Ways Retailers can Leverage Generative AI to Drive Revenue and Productivity

Retail TouchPoints

These first movers near universally are noting the gigantic opportunity to transform their business, from operations to customer relations and retention. And there’s plenty of money at stake. Startups including Fashable and Verneek are generating unique use cases of generative AI for retail. trillion in 2026, from $3.3

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How Merchgirls supercharged business growth by 300% during the pandemic

Inside Retail

To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. During this time, Merchgirls defaulted to manually fulfilling orders, requiring in-house staff to manage their bookings individually via phone and email with carriers.

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3 Unexpected Benefits of Fast Fulfillment

Rangeme

What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . 3 Unexpected Benefits of Fast Fulfillment. Better Customer Retention. What Fast Fulfillment Means to Retail Partners.

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Wish’s New CEO has his Sights Set on a Comeback — Here’s How He Plans to Do it

Retail TouchPoints

With users and revenue currently at all-time lows, new CEO Vijay Talwar has a herculean task ahead of him as he works to bring this ecommerce giant back to its feet. People love a comeback story, and I really believe there is something here [at Wish] — there is a value proposition and [an opportunity] to align with consumers.

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Top tips to make Black Friday and Cyber Monday a success in 2022

365 Retail

You must know when to restock and make sure you don’t sell items that aren’t available, after all, astute inventory management drives scalability, profit, and customer retention. A strategy to help do this is product bundling: offering items that are commonly bought together to your customers.