Retail TouchPoints

OCTOBER 11, 2024

With advertisements played on a loop or schedule, 7-Eleven can understand which ads customers watch the longest, thus determining which ads are most effective and informative for their customers and which advertisements may need to be adjusted or reformatted. Vision AI is supporting the retail industry in this way, too.

Advertising

Inside Retail

MAY 5, 2025

In the age of omnichannel retail and ever-expanding social media channels, retail marketing has never been more complex than it is today. By offering unique and memorable experiences, we can deepen our connection with customers and engage with them on a more personal level, Li stated.

Social Commerce

Retail TouchPoints

JULY 17, 2025

Retail marketers, however, already have the holiday season on their minds, and summer is a great time to begin holiday prep – including connecting with your legal and compliance colleagues to make sure your mobile marketing program is holiday-ready. For most people, summertime means sunshine, beaches and barbecues.

Marketing

Retail TouchPoints

OCTOBER 25, 2024

Using creators to market a holiday destination, makeup or fashion brand seems intuitive, given the products’ glamorous or experiential nature. But will creators be impactful in marketing an FMCG product purchased weekly at the supermarket? He has been in digital marketing for 20 years.

Shopping

Retail TouchPoints

MAY 9, 2025

Shopper loyalty is ultimately driven by overall savings, so customers will continue to shop wherever they can find the most value. Right now, thats not at traditional supermarkets. Rethinking Grocery Marketing When grocery stores advertise a handful of CPG-funded products, only shoppers that prefer that brand are likely to respond.

Grocer

Retail Focus

APRIL 2, 2025

The modern customer journey rarely begins at the shop entrance anymore – it invariably starts online, often several days or even weeks before a physical visit happens. Retail is now immersed within an omnichannel experience for customers, from the initial browsing stage all the way through to the final purchase stage.

Returns

Retail TouchPoints

APRIL 11, 2025

For some businesses, IT applications and technologies have been designed and developed to support specific areas within the business or with customer experience in mind, trying to ensure that retail, logistics and head office functions join up as best as they can.

Payment Services

Retail Bound

OCTOBER 22, 2024

In addition to having a great product, you need to build a strong brand, create a smooth customer experience, and generate enough buzz to get people talking. Once you’ve got all of that sorted, you still need to actually get your product into the hands of customers. Define your target market.

Target Market

Retail Bound

DECEMBER 31, 2024

This blog post will walk you through the emerging trends set to shape retail in 2025, and how your brand can leverage them to thrive. Understanding Today’s Retail Landscape The retail industry continues to evolve at breakneck speed, presenting both challenges and opportunities for product brands.

Inventory Management

Inside Retail

MARCH 9, 2025

The retail marketing landscape is more dynamic than ever, so understanding which trends are worth pursuing both from the consumers and the businesss perspective and which ones are just noise, will be critical to achieving growth in the year ahead.

Marketing

Retail TouchPoints

AUGUST 6, 2025

Today’s consumers demand immediacy, tailored shopping experiences and speedy delivery — prompting many to buy directly from brands. Getting Started with DTC Although the DTC segment is growing rapidly, it doesn’t yet pose an immediate threat to traditional retail. He has 25 years of experience in the FMCG industry.

Promotions

Inside Retail

NOVEMBER 14, 2024

Nestled in the pulsing heart of Seoul’s vibrant Myeong-dong shopping district, H&M’s concept store isn’t just another retail outlet but a bigger part of the group’s bet on Asia. “We We have introduced services where customers can track down real-time where a product can be found on the shop floor through the RFID solutions.

Fashion

Small Biz Trends

JUNE 14, 2025

Whether you’re a small business owner or part of a larger retail operation, mastering this system can boost your efficiency and sales. Navigating the NCR checkout system might seem daunting at first, but with the right insights, you’ll find it’s a game changer. based customer support around the clock. per swipe or dip.

Payment Services

Retail TouchPoints

JULY 1, 2025

Expecting parents would walk into a store, scan a list of items, and then wait for friends and family to fulfill their needs at the baby shower. Today’s parents aren’t just checking boxes on a registry, they’re curating a constantly evolving collection of products, sourced through social media , peer advice and lived experience.

Fulfillment

Retail TouchPoints

JUNE 18, 2025

Cannes Lion wasn’t always on retailers’ radars, but as retail media has steadily grown in sophistication and influence, the glitzy advertiser conference in France is quickly becoming an annual mainstay for retail marketing executives.

Advertising

Medallion Retail

APRIL 5, 2025

If ambient lighting is 50 foot-candles (fc), for example, signs should be lit at 100, or even 150, fc. Color plays a large role in the creation of the shopper’s experience, from setting the mood to assisting with in-store navigation and wayfinding. Contact us today to find out how our experience can help your business.

Beauty and Health

Retail Bound

NOVEMBER 5, 2024

Retail has come a long way from its traditional brick and mortar stores. With the rise of technology, retail has now entered the digital age where consumers can shop at the click of a button from the comfort of their own homes. But how can product startups leverage AI to stay ahead of the game in this competitive retail market?

Supply Chain Management

Retail Bound

JANUARY 7, 2025

The traditional retail landscape is evolving at an unprecedented pace. With the rise of e-commerce giants, brick-and-mortar stores are redefining their roles in the retail ecosystem. By 2025, the future of physical retail will hinge on its ability to blend with digital innovations while retaining its unique strengths.

Payment Services

Inside Retail

JANUARY 30, 2025

Mauro Maggioni : Asia Pacific currently represents less than 15 per cent of Golden Goose’s global business, yet the market itself holds immense potential. Our development strategy focuses on establishing a strong retail presence in key markets, with Australia offering a compelling opportunity within Apac.

Marketing

Retail TouchPoints

MARCH 3, 2025

In the highly competitive retail market, businesses are leveraging technology to strengthen brand loyalty and enhance consumer experiences in ways that only science fiction writers could have imagined 40 years ago. While attackers target retailers across verticals, food- and event-oriented retail have been highly targeted.

Payment Services

Inside Retail

FEBRUARY 17, 2025

Brands like Aritzia, Shein and Temu have become social media specialists at the heart of the customer experience and product development. Indeed, Shein and Temu are marketplace disruptors, offering a DTC experience online at unparalleled value. In the US alone, TikTok shop garnered 1.1

Payment Services

Inside Retail

JULY 10, 2025

That’s why The Customer Show is becoming a key date in the calendar for forward-thinking marketers across Australia. Returning to Melbourne August 13-14, 2025, The Customer Show has built a legacy as a key meeting place for the last three years, dedicated to key conversations on customer experience, loyalty and engagement.

Marketing

Small Biz Trends

JULY 2, 2025

Competitive Landscape Awareness: The fast-food industry is highly competitive, highlighting the need for businesses to differentiate their offerings and develop unique marketing strategies. First, it expands its reach, making meals accessible to customers who prefer dining at home.

Customer Experience

Retail TouchPoints

MARCH 19, 2025

Or they can rotate through different themes like The Corner at the Nordstrom NYC flagship, which hosted Bode at in March 2024 as the first of its high-profile guests. Pop-up stores also can put down roots as a permanent retail location, as Revolve Group did in January 2025 following its successful pop-up at LAs The Grove.

Fashion

Small Biz Trends

JUNE 26, 2025

Key Takeaways Importance of Online Menus: An engaging and well-designed online menu serves as a digital storefront that showcases your culinary offerings and enhances the overall dining experience. Online menus enhance the customer experience by providing detailed descriptions of dishes, including ingredients and preparation methods.

Customer Experience

Retail TouchPoints

AUGUST 1, 2022

These effects are another immediate example of the incredible benefits augmented reality provides retail marketers. While you can “try-on” clothes and make-up both virtually and at-home with similar benefits, you can’t really tell how that new loveseat will look in your reading nook when you are in a brick-and-mortar store.

Customer Experience

Inside Retail

JUNE 28, 2021

As digital-first shopping is here to stay, retailers must invest in connected experiences — and success hinges on frictionless operations. Creating cohesive customer experiences. Today’s consumers expect more than just personalised experiences. A unified front has to span the entire customer journey.

Customer Experience

Retail TouchPoints

JULY 19, 2021

Mastering data is critical for retailers, particularly those serving specialty areas. The ability to reach consumers at the moments in time when they’re likely to make — or at least consider — key purchase decisions is the ultimate marketing challenge. Can you determine what data I need compared to what I already have?

Retail Marketing

Retail TouchPoints

JULY 24, 2023

According to The Small Business Blog , emails are an effective marketing channel because most U.S. consumers have at least one email account, with the average addresses per person totaling 2.5. Yet despite the proliferation of this channel, the average consumer receives an average of 121 emails with at least 56.6%

Marketing

Retail TouchPoints

DECEMBER 13, 2021

The Worcester R e d Sox (the Triple-A affiliate of the Boston Red Sox) has teamed up with Standard AI to open an autonomous fan store at the team’s newly constructed stadium, Polar Park. The WooSox Market adds a wonderful convenience that means less time in line and more time enjoying our beautiful ballpark.”.

Shopping

Inside Retail

JUNE 27, 2024

Inside Retail connected with retail experts Nikki Baird, the vice president of strategy and product at Aptos, a retail technology company, and Neil Saunders, managing director and retail analyst at GlobalData, to gather their thoughts about the potential “Great Mall Resurgence” and what retailers should keep in mind.

Retail Marketing

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and execute more empathetic messaging. That was bumped to number two, and innovation is at the top this year.”.

Consumer

Retail TouchPoints

JUNE 13, 2023

We have a wealth of data at our disposal, from customer behavior and preferences to supply chain and inventory details. Agility in a dynamic market: Another key challenge is ensuring agility in our technology strategy. This involves personalized product recommendations, marketing messages and customer service.

Customer Experience

Retail TouchPoints

DECEMBER 16, 2022

But as ecommerce has become a more prominent contributor to retailers’ bottom lines, and the cost of doing business online gets more expensive (think rising shipping costs and increasing returns), the mere existence of an ecommerce operation is no longer enough — retailers now have to find a way to make money online.

Merchant Services

Tokinomo

JUNE 1, 2024

Category Management plays a pivotal role in the intricate landscape of retail, yet its essence extends beyond mere simplicity. At a fundamental level, it aims to enhance customer experiences, streamline operational efficiencies, and cultivate profitability.

Management

Retail TouchPoints

SEPTEMBER 29, 2023

With our Editor’s Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Indeed, retail is one of the least consolidated industries in the U.S. Even in the marketplace segment, Amazon isn’t a monopoly.

Advertising

Inside Retail

SEPTEMBER 19, 2023

Marketplaces like SSG.COM and Naver Shopping in South Korea are elevating customer experiences through premium product assortments and improved delivery options, respectively. A balanced perspective According to Quan Yao Peh, senior analyst at Euromonitor International, the pandemic has accelerated retail digitalisation.

Retail Marketing