Retail TouchPoints

FEBRUARY 9, 2024

“The Style Forecast is an embodiment of the art and science to our approach , fueled by billions of data points that we gather across our experiences and through millions of our clients that we engage with,” said Loretta Choy, Chief Merchandising and Client Services Officer for Stitch Fix during a recent Retail Remix interview.

Merchant Services 235

Merchant Services Fashion Consumer Visual Merchandising 235

Retail TouchPoints

APRIL 7, 2022

Some fashion retailers today use visual outfitting to help them carve out fresh brand positioning and show product versatility. One leading example: Express , which is transforming from “a store at the mall” to a brand with purpose powered by a styling community. They provide merchants with oversight and full control (vs.

ATS 237

ATS Merchant Services Visual Merchandising Fashion 237

VMS

NOVEMBER 10, 2021

And while JCPenney, a merchant prince from a bygone era, spoke passionately about customer service, the question must be asked, does customer service today transcend Penney’s golden rule? The core of his philosophy was “treat your customer as you would want to be treated.”

Merchant Services 92

Merchant Services Visual Merchandising Customer Experience ATS 92

VMS

DECEMBER 1, 2022

These innovations were the sparks that led to the inception of the visual merchandising and store design industries. And while these megastores were in their seminal stages, nobody quite knew what to do with them and the unending mountain of merchandise sitting under their roofs. And its editor was a sometimes-writer named L.

Merchant Services 104

Merchant Services Visual Merchandising Advertising Fashion 104

Retail TouchPoints

DECEMBER 13, 2023

The panel of experts are: Nikki Baird, VP of Strategy for Aptos ; Jamie Cornelius, Executive Creative Director at ChangeUp ; Mardi Najafi, VP of Retail Strategy & Design at Figure3 ; and Melissa Gonzalez, Principal at MG2. Gonzalez: The community-driven aspect is a big part of it.

Loss Prevention 265

Loss Prevention Visual Merchandising Sporting Goods Store Operations 265

VMS

NOVEMBER 10, 2021

And while JCPenney, a merchant prince from a bygone era, spoke passionately about customer service, the question must be asked, does customer service today transcend Penney’s golden rule? The core of his philosophy was “treat your customer as you would want to be treated.”

Merchant Services 88

Merchant Services Visual Merchandising Customer Experience ATS 88

Retail TouchPoints

SEPTEMBER 22, 2022

“The intersections between where we eat, work, live and shop are where the magic of an experience unfolds and where we can truly elevate the experience of customers through meaningful engagement and entertainment,” said James Farnell, Partner and Retail Practice Leader at Little.

Merchant Services 147

Merchant Services Customer Experience Shopping Visual Merchandising 147