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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

The letdown customers experience when their orders don’t arrive on time, or at all, results in uncertainty and distrust that’s difficult — if not impossible — to remedy. Retailers can expect that customers will turn to other vendors; once this happens, they’ve lost both the sale and the customer’s trust and loyalty.

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How is AI Reshaping the Retail Industry

Retail Gazette

Artificial Intelligence (AI) is revolutionising the retail industry, fundamentally changing how businesses operate and interact with customers. With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth.

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Zalora exec talks immersive retail and personalised customer journeys

Inside Retail

The Terminal “Our ‘click and mortar’ strategy is designed to integrate the convenience of online shopping with the tangibility of a physical store – where products purchased at the store are delivered straight to customers’ homes to ensure a seamless and engaging customer journey,” he told Inside Retail.

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Top 3 Challenges in Demand Forecasting, and How Analytics Solves Them (2022)

Retalon

What’s more, you’re able to buy enough inventory to meet demand without being left with overstock. Inventory/supply chain. Demand forecasting at store/SKU levels leads to better allocation of inventory across the entire business from the start. Customer experience. Let’s take a look at what those are.

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5 Good Reasons Your Gas Station Should Leverage People Counters

V Count

The retail trade sector is constantly changing, and gone are the days when guesswork was all you could rely on to offer a great customer experience. Your arsenal is now more prosperous than ever (in terms of providing a better guest experience and maximizing your revenue); however, this also means the market is more competitive.

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Boost Sales & Loyalty: Mastering Retail Analytics Insights [2024]

Retalon

The global AI in retail market’s revenue share from predictive analytics-driven programmatic advertising and market forecasting stood at 33.1% in 2022, hinting at the burgeoning reliance on these sophisticated tools. Prescriptive analytics suggests actionable steps based on analyzed data.

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12 Critical Retail Industry Performance Metrics (2020)

Retalon

Is the right product getting to the right place at the right time? But of the myriad options, what are the KPIs in retail that will truly drive profitability and make the best use of a retailer’s substantial inventory investment? Inventory Turnover Ratio 3. Inventory Turnover Ratio. Inventory Turnover Ratio.