Retail Bound

APRIL 13, 2024

As Robert Gilbreath, VP of Marketing at ShipStation, a web-based shipping solutions provider, puts it, “Compared to splashy marketing campaigns and new product features, shipping isn’t exactly the sexiest topic. Retailers need to consider their capacity to manage logistics and the value of faster delivery to their customer base.

Drop-Shipping 98

Drop-Shipping Shipping Merchant Services Payment Services 98

365 Retail

JUNE 8, 2022

The past two years has seen customer experience go from a nice to have to an absolutely essential element of business strategy. In fact, 61% of consumers are willing to pay more for a better experience, while 55% would switch brands for better levels of service. In order to fulfil these demands, data is essential.

Customer Experience 57

Customer Experience Payment Services Fulfillment Shipping 57

Inside Retail

MARCH 7, 2024

The brand was co-founded in 2014 by best friends Sarah Miller and Jessie Gargan, who were 23 and 26, respectively, at the time. They had met five years prior when Gargan hired Miller as a Christmas casual at Sportsgirl. The company services labels including Sportsgirl, Sussan and Seed Heritage.

Boutique 130

Boutique Apparel Fashion Wholesale 130

Retail TouchPoints

NOVEMBER 22, 2021

The new long-term partnership will give Nordstrom.com customers access to thousands of Fanatics’ exclusive products, including men’s, women’s and kids gear from top leagues including the NFL, NCAA, NBA, MLB and more. Macy’s launched a similar partnership with Fanatics in October 2021.

Wholesale 222

Wholesale Fulfillment Shipping Customer Experience 222

Retail TouchPoints

AUGUST 24, 2020

BJ’s Wholesale Club is now offering contactless curbside pickup for members at all 219 clubs, after testing the service on a limited basis earlier this year. Customers enter the club to pick up their orders, which have been placed in a cart, at the Member Services desk.

Wholesale 149

Wholesale ATS Location Planning 149

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. That’s my job at Burton nowadays,” she recalled. We put the customers at the center and really get to know them.

Planning 265

Planning Wholesale Customer Experience Store Operations 265

Inside Retail

MAY 29, 2023

The company reportedly intends to build a comprehensive ecosystem in India that will include a wholesale cash and carry business, e-commerce platforms, a payment and financial services platform, logistics as well as supply chain competencies. The visit to India comes at an important juncture for the company.

Merchant Services 130

Merchant Services Payment Services Wholesale Fulfillment 130

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion in cash. In May 2023 the United Food and Commercial Workers (UFCW) union had voted to oppose any mergers. “C&S

Planning 241

Planning Grocer Wholesale Payment Services 241

Retail TouchPoints

DECEMBER 6, 2023

Sellers Move into the Driver’s Seat At this year’s series of seller-focused conferences, executives from Amazon , Walmart and Ebay sounded like they were all reading from the same playbook, and the go-to tagline was: “We only succeed if you succeed.” There’s fulfillment costs and advertising costs. marketplaces. “For

Merchant Services 255

Merchant Services Wholesale Fulfillment Advertising 255

Retail TouchPoints

JANUARY 10, 2023

Dashers will send confirmation photos to consumers when they drop off the items at the designated store. “We At-home return pickup offerings are relatively rare, although beginning in October 2022, Walmart+ members could schedule home pickups of items they wanted to return. trillion sold by U.S.

Returns 249

Returns Drop-Shipping Wholesale Shipping 249

Retail TouchPoints

MAY 18, 2023

Touchland analyzed data to understand consumer behaviors and found that shoppers were buying six or seven units at a time. They were often buying multiple scents at a time for themselves, their friends and their families. After six months of B2C sales in the U.S.,

Planning 252

Planning Accounting Wholesale Consumer 252

Retail TouchPoints

SEPTEMBER 23, 2022

“For much of the history of retail, there have been significant barriers that put high hurdles in front of entrepreneurs who wanted to launch a new brand,” said Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon during the third annual Accelerate conference for Amazon sellers. Helping Amazon Sellers Sell Off Amazon.

Fulfillment 189

Fulfillment Shipping Payment Services Shopping 189

Cisco Retail

MARCH 8, 2022

Let’s explore three ways that energy companies engage their customers. Then we’ll look at how Cisco technology and services can ensure this experience is optimized for the needs of both sides in the transaction. Distribution and Fulfillment. Distribution and Fulfillment. Multi-channel Fulfillment.

Loss Prevention 98

Loss Prevention Fulfillment Wholesale Customer Experience 98

Retail TouchPoints

NOVEMBER 27, 2023

Our target demographic is so wide, and we always think of our customer as someone who isn’t just trying to fulfill a need. They’re not just trying to kill germs; they’re looking for a full sensorial experience that starts with the packaging, then goes into the moment when you spray your hands, and you feel the hydration.

Consumer 256

Consumer Wholesale Marketing Accessories 256

Cisco Retail

MARCH 8, 2022

Let’s explore three ways that mining companies engage their customers. Then we’ll look at how Cisco technology and services can ensure this experience is optimized for the needs of both sides in the transaction. Distribution and Fulfillment. Distribution and Fulfillment. Customer Experience Management.

Loss Prevention 52

Loss Prevention Wholesale Fulfillment Customer Experience 52

Retail TouchPoints

DECEMBER 16, 2020

“Almost 100% of supply chains will have to deal with the disruptions and pandemics that are coming down the pike,” said Suketu Gandhi, Partner and Global Tower Leader – Digital Supply Chain at Kearney. Three Strikes and Customers are Out (of Your Store). The stakes involved in crisis-proofing supply chains are high.

Location 278

Location Customer Experience Wholesale Accounting 278

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 139

Consumer Payment Services Fulfillment Advertising 139

365 Retail

JULY 19, 2022

Some major brands are doubling down on their efforts to reach customers directly, strengthening buyer relationships and increasing retail margins. Meanwhile, others are returning to a more traditional wholesale approach to increase their visibility in the eyes of consumers. Convenient fulfilment. Iterative Customer Experience.

Consumer 57

Consumer Wholesale Supply Chain Management Fulfillment 57

Retail TouchPoints

FEBRUARY 5, 2024

So it’s a bit surprising that Amazon would be willing — is even pushing — to get rid of that “brand moment” at the point of delivery. Soon many more Amazon orders will be arriving without that friendly Amazon “over-box,” because as of today SIPP is expanding to all Fulfilled by Amazon (FBA) sellers in the U.S. and Canada. and Canada.

Fulfillment 275

Fulfillment Drop-Shipping Shipping Customer Experience 275

Retail TouchPoints

JULY 30, 2020

Retail, Wholesale and Distribution leader in an interview with Retail TouchPoints. The move from school supplies and apparel to hardware and computers wasn’t at all surprising to us,” Sides explained. Parents prioritizing the learn-from-home experience. in search) and “boy clothing” (+12.5%

Merchant Services 253

Merchant Services Advertising Apparel Consumer 253

Independent Retailer

NOVEMBER 2, 2021

Keep user experience, for both desktop and mobile, in mind. I do think that customer experience will shape the decision making strategy of retailers next year,” Ben Rodier, Chief Client Officer and Co-Founder of Salesfloor , said. “We Consider artificial intelligence platforms to amplify the ecommerce site search.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail Minded

JUNE 7, 2022

Introducing a new technology system, such as an ERP, into an organization can be a game-changer, helping to boost productivity, reduce costs, support growth and boost the customer experience. It’s true: ERPs were built for the 1990s and, while the retail landscape has changed drastically, their rigid architecture hasn’t evolved at all.

Merchant Services 110

Merchant Services Management Wholesale Fulfillment 110

Retail TouchPoints

JANUARY 23, 2023

Dippin’ Dots are flash frozen at -320° F and must be stored at temperatures well below what a typical home freezer can accommodate. Crafting an ecommerce experience that doesn’t create customer service catastrophes has been a logistical and design challenge of epic proportions, but the company has pulled it off.

Shipping 147

Shipping Checkout Wholesale Management 147

Retail Focus

MAY 24, 2021

Ed Butler , VP of technology at digital consultancy Appnovation , picks four standout lessons from the pandemic that F&B strategists can learn from. . A smooth, friction-free journey is standard; the slightest glitch may send customers into the arms of competitors in a hugely saturated market. Push continuous deployment cycles.

Supermarket 162

Supermarket Planning Consumer Wholesale 162

Retail TouchPoints

DECEMBER 8, 2022

Thoughtful Curation Creates Better Customer Experiences. While there’s a high level of VC investment in the NA spirits space, Boisson is more concerned at the moment with building shopper loyalty via careful curation and high customer service levels. . Store-Based Fulfillment Keeps Costs in Check.

Fulfillment 260

Fulfillment Customer Experience Marketing Consumer 260

Independent Retailer

JUNE 7, 2022

Introducing a new technology system, such as an ERP, into an organization can be a game-changer — helping to boost productivity, reduce costs, support growth, and boost the customer experience. The research has also highlighted the issue of spiraling fees. Why are costs soaring?

Merchant Services 52

Merchant Services Management Wholesale Fulfillment 52

Retail TouchPoints

APRIL 15, 2024

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. Additionally, Untuckit has officially entered the wholesale market following a pilot program with Macy’s that began in November 2023. “We retail setting. retail setting.

Wholesale 130

Wholesale Shipping Boutique Finance 130

Retail TouchPoints

MARCH 6, 2023

“ Our goals for growth in 2023 will look similar to the ones from 2022, with a major focus on meeting customers where they are: online, in-store, marketplaces, internationally, etc., ” said Andrew Sutton, Director of Fulfillment at Dr. Squatch, in an interview with Retail TouchPoints.

Shipping 241

Shipping Fulfillment Wholesale Customer Experience 241

Retail TouchPoints

JULY 21, 2022

In today’s Now Economy , customers are gravitating increasingly toward the “I see it, I want it, I’ve got it” retail model — while at the same time they’re more intent than ever on making purchases that support their personal values. Shift Your Thinking and be More Flexible to Meet Changing Customer Needs.

Drop-Shipping 250

Drop-Shipping Shipping Marketing Customer Experience 250

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Your digital ad dollars especially as they get more complicated in the Privacy Wars, so it makes sense that they want Executives that are good at that and I would also argue the instacart. Amazon News. Other News.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail TouchPoints

AUGUST 13, 2021

As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. The company sees itself sitting squarely in the center of the pack, catering primarily to mid-size businesses with $1 to $50 million in online revenue.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

NOVEMBER 23, 2021

Ten years ago, brands had a fear of upsetting wholesale partnerships. There are many reasons for the continued growth of DTC, including the fact that supply chains and fulfillment networks have been easier to access and tap into, and advancements in web infrastructure make setting up and running a website easier than ever.

Wholesale 272

Wholesale Consumer Fulfillment Marketing 272

Retail TouchPoints

MARCH 28, 2023

Making the word “impossible” part of your business name might sound like a company is pridefully flinging a challenge at the world. Retail TouchPoints (RTP): How does Impossible Kicks differentiate its customer experience from other retailers’? John Mocadlo: We make it an attainable luxury experience.

Customer Experience 237

Customer Experience Fulfillment Fashion Wholesale 237

Retail TouchPoints

NOVEMBER 3, 2020

A good portion of this class of consumer would normally travel during the holidays, but they won’t be spending money at Disney or for airfare, cruises and hotels. No one wants to be caught in a “frenzy,” they want to be at a distance from each other. What can retailers do to eliminate or at least minimize these? Keith Jelinek.

Drop-Shipping 183

Drop-Shipping Merchant Services Fulfillment Shipping 183

Retail Minded

SEPTEMBER 26, 2022

While the pandemic and subsequent ecommerce explosion have driven strong demand for true omnichannel supply chain commerce solutions, it has also fuelled a less immediately obvious longer-term move towards direct-to-consumer (D2C) fulfilment too. Examples of D2C Success . Take Adidas as an example.

Consumer 98

Consumer Wholesale Fulfillment Apparel 98

Retail Geek

MARCH 11, 2022

eTail West Tradshow Amazon Stock Split Shopify Fulfillment Network eBay “The Vault” Twitter E-Commerce Pilot Retail Media Networks are on fire Inflation continues to rise. Jason: [3:44] Yeah it depends I because I feel like there’s a couple of different cohorts at Eddie tell like there is a cohort of them.

Drop-Shipping 52

Drop-Shipping Shipping Fulfillment Merchant Services 52

Retail TouchPoints

MAY 12, 2021

After all, in the midst of a pandemic, with most everyone spending a lot more time at home and almost no time out on the town, bling was not at the top of many shopping lists. Its wholesale sales had dried up and its retail stores were forced to close in early lockdowns. And maybe that’s to be expected. Agility Pays Off.

Jewelry 216

Jewelry Merchant Services Customer Experience Wholesale 216