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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

Back in 2016, Ron Johnson was asked in a fireside chat at Shoptalk about the biggest mistake he had ever made. Six years later, Johnson might answer that question differently — his “commerce-at-home” startup Enjoy Technology filed for bankruptcy on June 29, 2022, after a series of setbacks including staffing shortages and dwindling liquidity.

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Apple Store Creator’s ‘Commerce-at-Home’ Startup Enjoy to Go Public via SPAC

Retail TouchPoints

Enjoy , which Johnson founded in 2014, brings the store experience to consumers’ homes via a technology-powered “mobile store” operation. . “In Johnson likens the impetus behind Enjoy’s “commerce-at-home” model to that which has driven successful companies such as Peloton and Airbnb.

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What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy

Retail TouchPoints

What used to be popping into a store three or more times a week quickly converted into buying items in bulk and stocking up for two to three weeks at a time. Self-quarantine further added complications to the mix, as consumers and businesses alike were forced to change the way they bought and sold these items, respectively.

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EE Studio Store, an Innovative Fusion of Technology and Physical Retail, Makes Debut at Westfield London

365 Retail

EE has raised the curtain on a visionary new flagship store, The EE Studio, at Westfield London, White City. The UK’s largest telco retail space, the store presents a seamless integration of physical and digital experiences for consumers, laying a foundation for a novel retail strategy in the telecommunications industry.

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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy. Do you ever think about the customer instincts at checkout? Expect the need for a crypto manager. Get ready for a technology retouch.

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Utilizing the External Data Boom for Digital Shelf Optimization

Retail TouchPoints

It can constantly and immediately change the way it is arranged to beat other shelves at capturing the customer’s attention. What you are optimizing are essentially two things: How the users find your products What they see when looking at them. While customers come to browse the physical shelf, your digital shelf goes to the customer.

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Telstra fined $50m for unconscionable conduct toward Indigenous Australians

Inside Retail

In the Federal Court the business admitted to staff breaching consumer law at five of its licensed Telstra stores when they manipulated credit assessments to make customers that would fail such an assessment would instead pass, failed to properly explain potential costs and mischaracterised devices as ‘free’, when they were anything but.