Retail TouchPoints

JULY 1, 2021

Bob Kupbens : Our long-term investment in digital technology over the next three will allow us to build and deepen long-term relationships with our luxury customers through the use of technology, and further scale a personalized luxury experience.

Clienteling 264

Clienteling Department Stores Returns Customer Experience 264

Inside Retail

JULY 19, 2022

It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences. An eclectic mix.

Clienteling 130

Clienteling Supermarket Shopping Specialty Retailers 130

Retail TouchPoints

AUGUST 17, 2021

As change takes place at ever faster rates, speed and agility become king. Different stock and displays also can be showcased at the relevant time of day — such as placing breakfast foods at the front of the space in the morning. This approach is used by Matches Fashion at its London store. Physical Flexibility.

Clienteling 279

Clienteling Customer Experience Fashion Location 279

Retail TouchPoints

FEBRUARY 3, 2022

This is the new critical form of engagement for brands that understand providing the same customer experience and in-person shopping experience via a digital medium is essential for survival moving forward. However, by enabling Chat Commerce, retailers are able to gather and apply data in a rapid fashion.

Consumer 260

Consumer Clienteling Fashion Location 260

Retail TouchPoints

JULY 9, 2020

However, new estimates from the Boston Consulting Group published in May revealed that global luxury sales could fall by between $85 and $120 billion in 2020 — a 29% drop that slows a decade of growth across luxury categories, according to Sarah Willersdorf, Global Head of Luxury at Boston Consulting Group. “In

Clienteling 271

Clienteling Consumer Accounting Boutique 271

Retail Focus

NOVEMBER 22, 2023

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. Luxury pop-up stores become essential brand levers amid the bustling atmosphere, presenting a distinct and enchanting shopping experience for consumers. These collaborations create buzz and attract collectors and fashion enthusiasts.

Jewelry 162

Jewelry Shopping Clienteling Boutique 162

Retail Focus

NOVEMBER 7, 2023

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. The catalyst behind this transformation is the emergence of hyperphysical stores, a groundbreaking approach that is redefining the very essence of the retail experience. Furthermore, 68% prefer a physical store when it comes to customer service.

Clienteling 147

Clienteling Store Layout Shopping Inventory Management 147

Retail TouchPoints

FEBRUARY 8, 2023

” One-to-One Services Spark Fashion Surprises Christeson founded Argent following an extensive corporate career. Argent’s position at the intersection of comfort , fashion and professionalism gives the brand a unique advantage. “We

Wholesale 213

Wholesale Fashion Consumer Returns 213

I Vend

MAY 25, 2021

As the re-opening of brick and mortar stores continues, retailers are looking forward to welcoming back in-person customers. But whilst some have been chomping at the bit to get back to physically browsing the merchandise, research shows that others are, understandably, a bit nervous about making the move back to the retail store.

Shopping 52

Shopping Point of Sale Checkout Clienteling 52

365 Retail

NOVEMBER 13, 2023

We’ll look at what seasonal demand means and its impact on retail businesses, coupled with actionable insights on dealing with related obstacles while taking action to optimise profitability. Seasonal demand is the changes in consumer appetite that naturally occur at different times of the year, such as around Christmas or Black Friday.

Inventory Management 52

Inventory Management Management Planning Drop-Shipping 52

Retail Focus

SEPTEMBER 6, 2023

This encourages a stream of repeat clientele while showcasing your commitment to customer experience right from the start. All Hands on Deck: Staff Readiness at a Retail Store Launch A smooth-running launch depends heavily on your team. Inviting local celebrities or influencers for special appearances or ribbon-cutting.

Promotions 130

Promotions Advertising Clienteling Customer Experience 130