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Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Retail TouchPoints

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the office, with many organizations small and large instituting mandates for at least a partial return to office for the majority of their employees. in the first quarter to a mere 1.6%

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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

Consumers are becoming increasingly mindful about sustainability when it comes to shopping habits, and luxury retail is responding by investing in sustainable initiatives that will protect the environment while still allowing them to continue delivering luxurious items.

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Why retail giants like Walmart are tapping into the booming pet-care market

Inside Retail

The centre features a grooming salon with self-service options, a full-service veterinary hospital, a curated mid-tier and high-end merchandise assortment, a cafe specifically designed for a canine clientele, and more features to serve the needs of man’s best friend and their owners. And many of them have money to burn.

Marketing 264
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Enter Chat Commerce: Tips for Implementing the Newest Form of Consumer Engagement

Retail TouchPoints

We know one of the most critical ways brands connect with consumers is via social media. As one of the fastest-growing forms of communication (the average annual growth rate amongst consumers on social platforms is 7.2%), brands would be remiss to ignore this relatively low-lift form of engagement. In fact, there are now roughly 3.78

Consumer 276
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Kate Spade CEO: “The power of TikTok for product discovery is incredible”

Inside Retail

Before joining the Kate Spade New York team, Fraser was the president at Marc Jacobs, CEO at Anne Klein and had worked in the executive teams of Escada and Esprit de Corp. This is how consumers are evolving and we want to meet them where they are and we strive to make the shopping experience as cohesive as possible.

Boutique 257
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French Contemporary Fashion Brand Brings Rental Service to U.S.

Retail TouchPoints

Consumers can directly search the Borrow collection or discover items available for rental browsing the website. Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount. per share but currently trading at $18.20

Fashion 259
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Why Custom Embroidery Is Becoming a Staple for High-End Retail Widening Brand Appeal

Retail Focus

In this context, custom embroidery creates a tangible connection between the brand and its clientele. This is easier than ever for all retailers to achieve, even if they aren’t at the upper end of the spectrum in terms of pricing or brand visibility. When customers see detailed stitching, they associate it with craftsmanship.