Retail TouchPoints

JANUARY 27, 2022

Hear from more of the top leaders in retail at the Retail Innovation Conference & Expo May 10-12 in Chicago. Our view is that style is ubiquitous; style should be a part of every experience ,” Bob Kupbens, EVP and Chief Product and Technology Officer of the Neiman Marcus Group in a session at the 2021 Retail Innovation Conference.

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Clienteling Customer Experience Planning ATS 288

Retail TouchPoints

NOVEMBER 10, 2021

Consumers can directly search the Borrow collection or discover items available for rental browsing the website. Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount. per share but currently trading at $18.20

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Fashion Clienteling Shipping Retailing Pricing 224

Retail TouchPoints

DECEMBER 17, 2020

Rebag has opened its first-ever standalone Rebag Bar — a micro version of its traditional store — located in New York’s Shops at Columbus Circle. Customers can expect a tailored clienteling approach to assist them with the personalized digital shopping experience. Our new Rebag Bar micro concept is highly flexible,” Gorra added. “It

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Clienteling Jewelry Accessories Boutique 238

Retail TouchPoints

APRIL 1, 2024

This focus on CX isn’t just a passing trend but rather a fundamental shift in consumer behavior. By choosing a low-latency platform that leverages the world’s best machine translation engines, you can feel confident that the best one will be selected almost immediately for whatever language pair you throw at it.

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Customer Experience Clienteling Customer Retention Accounting 286

Retail TouchPoints

AUGUST 18, 2022

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. Available for purchase at a cost of 30 ETH , or more than $52,100 as of Aug. UK and Europe by late 2022.

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Clienteling Payment Services Boutique Promotions 253

Inside Retail

APRIL 30, 2024

However, in an increasingly digital world, the brand recognised the need to evolve its retail experience to meet the demands of modern consumers. When we set about this project, it was to look at the way we connect with our customers. So, basically, we can check out all people at once, whereas previously we couldn’t do that.

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Clienteling Checkout Customer Experience Inventory Management 147

Inside Retail

OCTOBER 17, 2021

After enduring over 100 days of lockdown in NSW, non-essential retail, beauty, and hair services finally reopened their doors last Monday, to excited consumers and clients. For the better part of two years, we have been in and out of lockdown, and at some stages it was hard to see the end in sight,” CEO Pippa Hallas told Inside Retail. “It

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Clienteling Consumer Planning Marketing 246

Retail Focus

APRIL 4, 2024

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

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Clienteling Supply Chain Management Customer Experience Consumer 147

Retail TouchPoints

NOVEMBER 3, 2022

At the new locations customers can walk in or make an appointment, and use the services of an expertly trained stylist and in-house alterations artisan. David’s Bridal will celebrate the new locations by hosting grand reopening events to educate consumers regarding its new services and in-store offerings. and Cool Springs, Tenn.

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Customer Experience Clienteling Boutique Accessories 221

Inside Retail

MARCH 27, 2023

Liquorland is one of the country’s largest liquor retailers, with 743 stores and extensive consumer-facing points via online and mobile applications. The liquor chain says it undertook a year-long consumer analysis and strategic brand review as a basis for the branding transformation and to help strengthen category leadership.

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Clienteling Consumer ATS Marketing 130

Inside Retail

MAY 10, 2024

I don’t know any business that is not in debt that can afford a $20,000 show to invite influencers and magazine editors – who are my consumers of course, but they’re not the lives I’m changing,” explained Nolan. “If If I do a fashion show, it’ll probably be self-run… Do you know who will be in the front row?

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Fashion Clienteling Consumer Marketing 147

Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Trend 1: Evolving Consumer Priorities Could Depress Luxury Spending. trillion in current exchange rates.

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Inside Retail

OCTOBER 16, 2023

The centre features a grooming salon with self-service options, a full-service veterinary hospital, a curated mid-tier and high-end merchandise assortment, a cafe specifically designed for a canine clientele, and more features to serve the needs of man’s best friend and their owners. And many of them have money to burn.

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Marketing Clienteling Accessories Apparel 264

Retail TouchPoints

JUNE 28, 2023

I’ve chased the FOMO stuff when I was at Foot Locker and Adidas…it’s easy to chase stuff that’s frothy. But if you’re not fully connecting inventory, orders and customer information, nothing else is going to work,” said Dave Bruno, Director of Retail Market Insights at Aptos , in an interview with Retail TouchPoints.

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Consumer Clienteling Kiosk Marketing 246

Retail TouchPoints

FEBRUARY 22, 2023

During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities. The new and exciting reality today is that consumers are eager to venture into physical spaces, especially if those spaces provide unique value.

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Consumer Department Stores Shopping Clienteling 290

Retail Focus

JANUARY 16, 2023

Positioned in the heart of London’s West End at 58 Neal Street, the new store will span 1,165 sq ft and include an eclectic range of the brand’s signature styles. Samantha Bain-Mollison, Retail Director at Shaftesbury , commented: “Stetson’s debut UK flagship store will add yet another facet to Seven Dials’ strong retail line-up.

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Clienteling Outdoor Apparel Fashion 147

Retail Focus

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. Consumers care less now for these stories than they do for convenience. Tempur-Pedic (New York City).

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Fulfillment Clienteling Location Consumer 246

Retail TouchPoints

JULY 1, 2021

We already use Stylyze today through our clienteling tool, NM and BG CONNECT, allowing us to provide outfit styling as well as other applications to assist our selling associates and provide our customers with a personalized luxury experience. In doing so, we are able to create bespoke or tailored omnichannel journeys for our customers.

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Clienteling Department Stores Returns Customer Experience 261

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. New Look Stores. Retailers are also now tasked with turning temporary store hacks into longer-term standards.

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Retail Trends Consumer Payment Services Fulfillment 94

A1 Retail

MAY 19, 2022

New research from Scandit , a specialist in smart data capture, reveals insights into the changing omnichannel expectations of today’s fashion consumer and how retailers can respond to keep the physical store alive.

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Fashion Clienteling Shopping Point of Sale 75

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

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Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

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Payment Services Consumer Inventory Management Promotions 52

Inside Retail

DECEMBER 20, 2023

As Neil Saunders, managing director and retail analyst at GlobalData, noted, “The acquisition of Farfetch provides the company with the funding it needs to keep going… For Coupang, which operates a marketplace along with supporting logistics, the deal makes sense as it doesn’t currently operate all that strongly in luxury fashion.

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Boutique Clienteling Fashion Customer Experience 130

Retail TouchPoints

OCTOBER 13, 2022

As many direct-to-consumer brands are learning, there is no one-size-fits-all strategy for growth. So many DTC brands start out where a founder saw a niche in the market based on their own personal experiences,” said Nikki Baird, VP of Strategy at Aptos in an interview with Retail TouchPoints. Dallas, Boston and Scottsdale, Ariz.

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Wholesale Consumer Clienteling Location 243

Retail Focus

JANUARY 5, 2024

Senior Retail Consultant at Univers Retail | Published author | Visiting lecturer. Luxury retail has undergone a significant transformation driven by digital technology and changing consumer expectations. Sustainability as a Core Value : Digital strategies must align with sustainable practices, a growing concern among luxury consumers.

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Customer Experience Supply Chain Management Clienteling Management 147

Retail Focus

APRIL 21, 2023

The integrated offering of ‘Buy, Sell, Restore, Authenticate’ will enable its Yorkshire-based clientele to enjoy fashion more consciously by prolonging the life of their luxury handbags, shoes, luggage, and leather clothing whilst boosting the region’s circular economy through its pre-owned resale service.

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Clienteling Fashion Department Stores Accessories 147

Retail TouchPoints

FEBRUARY 12, 2024

Unfortunately, with shopping easier than ever, the attack surface for cybercriminals who are always on the lookout for unique opportunities to scam people and steal their information is at an all-time high. Krishna Vishnubhotla is VP of Product Strategy at Zimperium.

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Shipping Clienteling Returns Shopping 225

Inside Retail

NOVEMBER 25, 2021

Tastemaker and entrepreneur Eva Galambos first opened the doors to her luxury multi-brand boutique Parlour X in 2001 in Sydney, when she began introducing major international labels to Australian consumers, from Balenciaga to Vivienne Westwood. . Back then, Australians were receiving collections six months later after their release.

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Fashion Boutique Clienteling Planning 130

Inside Retail

NOVEMBER 7, 2021

The number of male clientele at nail salons in the US and Europe is increasing every year. With more and more men becoming viable nail product consumers, the nail industry must be quick to leverage the vast market potential this new audience can bring.

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ATS Fashion Clienteling Marketing 130

365 Retail

MARCH 8, 2024

Peel has unveiled plans for Charity Super.Mkt, the UK’s inaugural multi-charity shop, to inaugurate its forthcoming pop-up at Gloucester Quays. The 4,000 square foot store is scheduled to open its doors on March 14th at a prominent site off High Orchard Street, showcasing its acclaimed ‘second-hand department store’ model.

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Clienteling Fashion Department Stores Accessories 63

Inside Retail

OCTOBER 4, 2022

As the city of lights fills up with designers and executives from the United States and Asia – except China – “the mood is very optimistic,” said Nathalie Lucas Verdier, buying director for women’s apparel at French department store Printemps. This puts fashion labels in a tricky position.

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Fashion Clienteling Boutique Department Stores 246

Retail Focus

AUGUST 23, 2023

Senior Retail Consultant at Univers Retail | Published Author | Visiting Lecturer. Luxury brands are constantly seeking innovative ways to engage their clientele and reinforce their exclusivity. Events: Pop-up stores serve as platforms for hosting events that engage consumers beyond shopping. Ghalia BOUSTANI.

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Clienteling Fashion Consumer Planning 130

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Vishal Patel is VP of Product Marketing and Technology at Ivalua.

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Merchant Services Clienteling Shipping Inventory Management 231

Inside Retail

FEBRUARY 14, 2024

billion in 2013 and is projected to grow at a compound growth rate of 24.1 At the same time, the trend of non-toxic facial treatments is taking off, and The Skin Bar is riding this wave. Australia’s facial injectable market was estimated to be worth US$2.6 per cent between 2024 to 2030, according to a report by Grand View Research.

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Clienteling Marketing Planning Consumer 130

Inside Retail

DECEMBER 7, 2023

The term artificial intelligence, otherwise known as AI, was officially coined in the 1950s and at the time was considered to be a topic more suited to science fiction than for scientific or economic endeavours. billion in 2021. By 2028, the market is expected to grow continuously to reach $31.38

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Clienteling Marketing Shopping Consumer 130

Inside Retail

MARCH 6, 2023

We did a brand equity survey to really understand our consumer, and what we saw is that brand awareness as well as trust are high up there. So when you’re looking at buying a luxury timepiece of substantial value, a client wants something that they know will stand the test of time. We had two versions.

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Boutique Wholesale Clienteling Point of Sale 264

365 Retail

OCTOBER 20, 2022

Hosted in the heart of London at One Marylebone, VIP guests included Neelam Gill, Leomie Anderson, Julia Restoin Roitfeld, Maura Higgins, Ashley Roberts, A’Whora, Oti Mabuse and Scandinavian skincare founder Ole Henriksen who is known for his A-List clientele. Photo by John Phillips/Getty Images for Sephora).

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Clienteling Beauty and Health Consumer ATS 98