Retail TouchPoints

NOVEMBER 15, 2023

However, while the holiday shopping rush comes with significant opportunity — Cyber Monday 2023 alone is estimated to generate $13.7 This enables ITOps and engineering teams at retail brands to find and address issues faster and with more precision, so those issues never impact the consumer and their shopping journey.

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Retail TouchPoints

SEPTEMBER 21, 2023

With Walmart’s new subscription service , customers can now receive thousands of everyday essentials at their preferred cadence, whether that be every two weeks or every two months. Customers also can start the return process on their phone and then drop off the item with Curbside Return Service. Photo courtesy Walmart)

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Inside Retail

FEBRUARY 7, 2023

Marketers used to rely on Facebook and Google to get good traffic volume from one source at a reasonable return,” says Michael Tutek, Preezie’s co-founder and CEO. Over time, that’s seen the return on investment come down significantly. The margins are so small because the cost is so high, so it’s unsustainable.

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Retail TouchPoints

JANUARY 15, 2024

“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are, in fact, looking to improve their lives at the beginning of the year. January is a unique moment for ecommerce retailers and brands to use inspiration to bring shoppers back for more than just returns and clearance items post-holiday.

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Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

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Inside Retail

NOVEMBER 20, 2022

Essentially, shoppers could walk in, scan a QR code from their Amazon mobile app at a turnstile, add their items to their baskets within the store, and just walk out when they were finished. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store. Cutting down costs.

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Retail TouchPoints

FEBRUARY 17, 2022

Global travel retailer WHSmith has opened its first North American retail location inside the redesigned Terminal B concourse at New York City’s LaGuardia airport. The store is equipped with Amazon ’s Just Walk Out (JWO) technology, offering travelers a checkout-free shopping experience. “As

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Retail TouchPoints

OCTOBER 7, 2022

Since moving to digital in 2016, we’re always looking for innovative ways to serve our readers,” said Campbell Price, Ecommerce Director at The Independent in an interview with Retail TouchPoints. One variation of Bolt’s Checkout Everywhere function on The Independent ‘s site. IndyBest’s centralized shopping section.

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Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.

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365 Retail

JUNE 21, 2021

Tesco is set to launch its first checkout-free store following a successful trial for staff at its head office over the past year. But the Tesco boss said the pandemic boom in online shopping is continuing and demand for home cooking remains strong, with cooking and baking products up 20%. million orders a week being placed.

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Retail TouchPoints

SEPTEMBER 26, 2023

Discount ecommerce app Wish has teamed up with parcel pickup and drop-off network Pudo to offer customers click-and-collect options at more than 1,200 locations across the U.S. Wish continues to look for an edge over newcomers like Shein and Temu , which now dominate the rankings of top shopping apps in the U.S. and Canada.

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I Vend

APRIL 20, 2023

It’s also often the only point at which there is any direct engagement with the shopper. Learn how our mobile POS transforms the checkout process. trillion in 2023 + , and to grow at 14% to $5.58 Armed with mobile POS, associates can assist shoppers to checkout in the aisle, busting queue times and raising customer satisfaction.

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Retail TouchPoints

AUGUST 28, 2023

ecommerce sales this holiday season are forecasted to reach $273 billion , a 1% year-over-year growth rate, according to the Salesforce Shopping Index , which tracks online data and preferences of 1.5 One popular way to throttle back return rates is to shorten return windows, but during the holidays this can result in a zero-sum game.

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Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns.

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Retail TouchPoints

OCTOBER 24, 2023

The retailer will soon return to both digital and physical retail, less than four months after it was purchased out of bankruptcy by baby care brand Dream on Me. The swift return of the bankrupt baby retailer follows on the similarly speedy relaunch of former parent company Bed Bath & Beyond , which was acquired by Overstock.com.

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Retail TouchPoints

OCTOBER 19, 2022

The buy now, pay later (BNPL) firm has launched a series of new products under the Klarna Spotlight banner, all aimed at strengthening the company’s position as “a true shopping utility for consumers and a growth partner for retailers.” This is far from Klarna’s first foray beyond the world of payments. Shoppable Video.

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Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Program members will be able to earn Target Circle Rewards and save with personalized deals.

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Mass Relators

APRIL 2, 2024

Target has also upgraded its Target Circle loyalty program to ensure that members enjoy even greater savings and a seamless shopping experience. The upgrades include automatically applied deals at checkout and, for Target Circle 360 members, free unlimited same-day delivery, perks that are set to continue year-round.

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Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. This means products like clothing need to be packaged in bags or boxes — but that’s not always the way people shop for soft goods.

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Retail TouchPoints

JUNE 17, 2022

Walmart and Roku have announced a new partnership “to make TV streaming the next ecommerce shopping destination.” Viewers will be able to press “OK” on their remote when they see a product they like in a shoppable ad and proceed to checkout on their TV. From there, tapping “OK” on the Walmart checkout page places the order.

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Retail Minded

MARCH 30, 2023

In the competitive environment of e-commerce, most consumers expect businesses to offer them fast and easy checkout. In other words, if you want to keep up with other brands, you must improve the speed at which your customers can complete their transactions. One of the factors affecting checkout rates is your landing page.

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Retail TouchPoints

SEPTEMBER 14, 2023

Shopping online can feel completely overwhelming for consumers when options feel infinite. The paradox of choice can even deter sales, which is why e-tailers need to be strategic when expanding their inventory and building their shopping experience. More niche options. Know your customer.

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Inside Retail

DECEMBER 14, 2022

Datalogic’s newest model scanner the Joya Touch 22 opens up a world of opportunity for retailers by dramatically improving the shopping experience of their customers and freeing up staff from checkout duties. A major benefit for shoppers is that they don’t need to hold the device to scan items as they move through the store.

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Retail Focus

NOVEMBER 29, 2023

The survey of 2,000 UK consumers aged 16 to 26 was conducted in October 2023 and sought to identify the shopping habits and preferences of older Gen Z shoppers during the Golden Quarter , the peak retail sales period that runs from October through December. Currently, Gen Z is recognised as ages 11 through 26.

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Inside Retail

JULY 10, 2022

A new ‘ As-Is Online ’ section on the Ikea website lets customers access discontinued items, used showroom display items as well as pre-loved goods returned through the business’ Buy Back service. Once reserved online, customers can make the purchase by visiting their selected store’s As-Is area, located near the checkout area.

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Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. There is, however, a huge opportunity for retailers that have the right offer, on the right product, at the right time.

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Retail TouchPoints

JUNE 23, 2022

Last year, the average family with K-12 students spent $848 on return to school items, while families of college students spent an average of $1,200, according to the National Retail Federation. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Retail TouchPoints

JANUARY 12, 2024

With the Just Walk Out technology, staff members can use their employee badges to pay for items by scanning it at the entrance to the hospital’s food and beverage concessions. Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores.

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Nvidia

JULY 21, 2021

In just the past three months, California-based AiFi has helped Choice Market increase sales at one of its Denver stores by 20 percent among customers who opted to skip the checkout line. appka, a Polish convenience store chain, to provide faster checkout for morning train commuters. It allowed ?appka,

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Retail TouchPoints

MAY 19, 2021

retail sales surged 9.8% , thanks to a third stimulus check and the gradual relaunch of in-store shopping. As more and more people get vaccinated, they will return to brick-and-mortar stores in even greater numbers, and that means retailers need to start preparing for an influx of foot traffic. In March 2021, U.S.

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I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. iVend Mobile POS Mobile POS in retail engages and delights shoppers.

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Inside Retail

JUNE 5, 2022

H&M Group is piloting tech-enabled shopping solutions across its US Cos stores as part of its strategy to tap into the in-store technology-driven retail experience, to deepen its customer relationships. Our ambition is to pilot new technologies that allow us to meet and exceed our customers’ in-store shopping expectations.”.

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Retail TouchPoints

JULY 27, 2020

As the near-term impact of the pandemic on retail employment crystalizes, participants in a recent RetailWire discussion debated how long it will take for retail employment to return to pre-pandemic levels — if it ever does — and what that means to recruitment and career paths in retail in the years ahead. close over the next two years.

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Inside Retail

NOVEMBER 14, 2023

New Zealand clothing retailer Glassons is to join the tenant lineup at Westfield Knox’s new fashion and lifestyle precinct scheduled to open on November 23. Glassons will join Uniqlo, JD Sports, General Pants Co, and Glue Store, which will be part of the last stage of the $355 million redevelopment of the Victorian shopping centre.

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Retail TouchPoints

FEBRUARY 16, 2022

billion annually, and retailers looking to earn their business need to make their shopping experience as pleasant as it is for any other customer. “ The audience of people with disabilities is larger than most people think ,” said Geoff Freed, Director of Perkins Access Consulting during a session at the 2021 Retail Innovation Conference. “It

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Retail TouchPoints

OCTOBER 25, 2023

Offering excellent customer service is a business basic at any time of the year, but it’s particularly vital during the holiday season. Unfortunately, the nature of holiday shopping also makes customer service issues more problematic. One example is Target , which began rolling out curbside returns , but only with the Target app.”

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Retail TouchPoints

AUGUST 28, 2023

Think of placing rows of gum at checkout and in-aisle candy shipper displays with mouth-watering graphics. In fact, the recent economic strains brought on by inflation and record-high product prices have consumers looking less at those mouth-watering displays and shopping more heads down, focusing only on what they need.

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