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Rage against the machine: Will more grocers ditch self-checkout?

Retail Gazette

Last month Booths axed its self-service checkouts in all but two of its 28 stores, claiming the move was in response to customer demand. The supermarket insisted the change helped it keep its “warm northern welcome” and that having manned tills was better for shoppers. Why did Booths remove its self-service checkouts?

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Aldi UK’s latest Special Buy: checkout-free shopping

Inside Retail

Discount retailer Aldi may be a novice when it comes to in-store technology in Australia, but it has plans afoot in the UK to launch an advanced system that will replace checkout entirely. They can then proceed through the store to pick up their items and walk out when they are finished, without making a payment at a till.

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Why Amazon’s New “Just Walk Out” Supermarkets Will Change Everything. Forever

Retail Focus

The idea eliminates checkout lines. Their apps open, supermarket executives also enquire: “But who’ll own the data …?”. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team.

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Autonomous Mini-Supermarket tegut…teo Expands in Germany

Retail TouchPoints

German grocery chain tegut… has piloted a fully automated mini-supermarket concept in Fulda, Germany, with plans to open another three locations in 2021 and, eventually, hundreds of the digital self-service stores across the country. The ground at the location does not have to be sealed for the wooden structure.

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Aussie supermarkets have a trust problem. Here’s how they can fix it

Inside Retail

Just five years ago, some of the biggest brands in the Australian retail landscape were effectively e-com deniers – or at least digital laggards. Both programs put customer data firmly at the centre of the entire retail operation. Plus, it seems everyone has an app. And there’s more to come.

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Mastercard Debuts Framework to Enable Biometric Payments at Retailers Around the World

Retail TouchPoints

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Once registered they will be able to pay via facial recognition at checkout without the need for a card or mobile device.

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How the World Cup could be a nightmare for Britain’s supermarkets

Inside Retail

The winter World Cup has added a new level of uncertainty to the Christmas trading outlook of Britain’s supermarkets: How do you persuade cash-strapped shoppers to buy yule logs and luxury biscuits at the same time as beer and pizza? Running between Nov. 20 and Dec.