Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. Digital Service (USDS).

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Inside Retail

APRIL 4, 2024

According to Airwallex’s report, this was one of the biggest influencing factors to purchase, with 93 per cent of consumers claiming that this impacts their decision to follow through at the checkout. Another factor that can trigger mass cart abandonments is a lack of payment options.

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Retail TouchPoints

OCTOBER 4, 2023

There is, however, a huge opportunity for retailers that have the right offer, on the right product, at the right time. The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. after deploying both of these tactics.

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Retail TouchPoints

MARCH 30, 2022

From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space. 2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers. The primary solution?

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Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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Retail TouchPoints

APRIL 18, 2023

There are seemingly endless opportunities to shop — or be inspired to shop — in both the physical and digital worlds at any moment. Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. Shopping is everywhere.

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Inside Retail

JANUARY 10, 2024

The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. It’s essentially a ‘Virtual Try-On’ service that becomes a social experience.

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Retail TouchPoints

JUNE 15, 2022

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Self-Checkout/Roaming Checkout. So how then do retailers balance the reduction of footprints with heightened CX?

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Inside Retail

JANUARY 14, 2024

Fake fashion e-shops According to researchers at Avast, an internet security company, more than 4000 fake e-shops were set-up to exploit consumer spending in the post-festive season sales. However, it is also a feeding ground for cyber criminals who prey on Australians’ eagerness for a bargain.”

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Inside Retail

JANUARY 5, 2023

In this company, he led platform product and operations. In his new role at TikTok, Chen is expected to lead online retail product operations and be under the leadership of Bob Kang Zeyu, the president of e-commerce. It offers a full feature in-app e-commerce store, or virtual shop fronts for brands.

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Inside Retail

JANUARY 5, 2023

In this company, he led platform product and operations. In his new role at TikTok, Chen is expected to lead online retail product operations and be under the leadership of Bob Kang Zeyu, the president of e-commerce. It offers a full feature in-app e-commerce store, or virtual shop fronts for brands.

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Retail TouchPoints

JUNE 29, 2022

Pinterest Co-founder, CEO and President Ben Silbermann is stepping down after 12 years at the helm, and online commerce expert Bill Ready — most recently of Google — will take over the role. He is a builder who deeply understands commerce and payments. Ready’s appointment further drives home that ambition.

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Retail TouchPoints

APRIL 18, 2023

I 100% believe that in five years, people are not going to go to a website that has a list of products and search it and add to cart and checkout,” said Agha, Founder and CEO of Flip in an interview with Retail TouchPoints. After working for three years at the American energy company Baker Hughes, he decided he wanted “to build his own stuff.”

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Retail TouchPoints

JULY 29, 2020

To accomplish this, operational models need to be adapted quickly. Predicting what’s to come isn’t easy, but having a robust network infrastructure in place would allow retailers to deploy new services rapidly when they’re ready to add them — regardless of where stores are located, or how long they’ve been established.

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Retail TouchPoints

AUGUST 14, 2020

That was bumped to number two, and innovation is at the top this year.”. Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. “Last year the top priority was engaging customers in real time.

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Retail TouchPoints

NOVEMBER 11, 2021

Consumers increasingly want to do business with brands that reflect their values, from sustainability to social consciousness. 16, Kristin Shane, SVP Merchandising at PetSmart , and Gayitri Budhraja, Chief Brand Officer of e.l.f. 16 at 12 p.m. Practical ways to harness the enthusiasm of values-driven consumers.

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Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

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Inside Retail

OCTOBER 21, 2021

James Johnson, director of technology services & strategic accounts, APAC at Shopify, says it is critical for Australian retailers to optimise their product offers and sales channels to make the most of the sales season and seize the opportunity to end a difficult year on a high.

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Retail TouchPoints

JULY 14, 2020

during coronavirus, the company culture at LUXIE and much more. Conor Riley: Several years ago, our products were promoted primarily through subscription boxes geared toward a younger consumer base at $10 per month , but then our brand was picked up by stores like Nordstrom. where it is being sold at higher price points.

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Retail TouchPoints

DECEMBER 2, 2020

Consumers don’t have to think about transportation, parking, and other limitations like store hours; and Credit cards and virtual payments are like chips in a casino. One popular pet supply store, for example, shows a handful of usually discounted items like treats or single cans of food that can be easily added to an online cart at checkout.

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I Vend

JANUARY 20, 2021

Cloud-based POS systems process and store transaction data online while an on-premise POS system stores data locally on the retailers store server. billion in 2019 and is expected to grow at a CAGR of over 27% from 2020 to 2026. It makes the entire process a lot simpler, making it easier to setup and manage for retailers.

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Retail Geek

APRIL 7, 2023

ShopTalk 2023 took place at the Mandalay Bay in Las Vegas March 26 – March 29th, and seems fully back to pre-pandemic levels. Over 10,000 attendees, 600 exhibitors, and 50,000 one on one meetings, make ShopTalk the premiere digital commerce event in the US. Scot: [3:30] I didn’t know it was on a weekend this time so.

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Retail Assist

JANUARY 17, 2023

Guest Blog by Sarah Hughes , Co-founder & Director at Datitude. Quick commerce, social commerce, marketplaces, greenwashing of brands, a resurgence in physical retail and a rebalancing of ecommerce were key themes during the year. Rental and resale platforms and repair services are increasingly commonplace.

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Retail Geek

FEBRUARY 28, 2023

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. portion at least and you know there’s this.

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Retail Geek

APRIL 8, 2022

Nearly 10,000 attendees joined more than 600 exhibitors at this years show. Jason: [0:57] I know I feel like listeners should know that your April Fool’s joke is you told me you were there and I kept waiting like at the Starbucks to meet you and you never showed. The show made the move from the Venetian to the Mandalay Bay.

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Retail Geek

APRIL 9, 2021

Ted: will headless commerce take off in 2021? RetailRazor: Amazon has been getting hit w/an endless series of media articles about their private label development at the expense of other merchants on the platform. Scot: [2:45] Good we will have to look at San Diego as a possible location. why/why not? Why is Amazon different?

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