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Top 5 Customer Service & CX Articles for the Week of July 17, 2023

Hyken

Each week, I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. Why not try asking ChatGPT or Google Bard? Or how about Microsoft’s Bing AI, a newer player in the game? And if so, how?

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5 Good Reasons Your Gas Station Should Leverage People Counters

V Count

The retail trade sector is constantly changing, and gone are the days when guesswork was all you could rely on to offer a great customer experience. There is more than just one correct way to go, of course, but knowing who your customers are and why they visit your establishment should come first.

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Jason & Scot Show Episode 316 Annual Predictions 2024

Retail Geek

Subscribe : Apple Podcasts Google Podcasts Spotify Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook ? ? ? ? ? 2023 Predictions Recap Jason : At least 2 retail bankruptcies (besides Party City) Yes BNPL Consolidation (Klarna, Affirm, Afterpay. Here is a video for those interested.

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Jason & Scot Show Episode 302 Kasey Lobaugh, Deloitte Chief Futurist, Buying into Better

Retail Geek

Subscribe : Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook ? Subscribe : Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook ? ? ? ? ?

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Jason & Scot Show Episode 254 – Walmart and Shopify earnings and retail sales data

Retail Geek

Subscribe: Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook. ? US Dept of Commerce released it’s retail data for December, which gives us a full picture of 2020, as well as the Q4 e-commerce data. versus 3.5% versus 3.5% Walmart Earnings.

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Jason & Scot Show Episode 273 – Amazon FBA Roll-ups with Alex Kopco of Forum Brands

Retail Geek

Subscribe: Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook. ? A weekly podcast with the latest e-commerce news and events. Alex Kopco is the Founder and COO of Forum Brands , a roll-up of digitally-native consumer brands selling via Amazon.

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7 Price Planning Tips to Maximize Retail Profits (2020)

Retalon

Price planning is one of the most difficult (and often misunderstood) elements of retailing strategies. That’s why the most successful retailers set pricing optimization as a critical priority. That’s why the most successful retailers set pricing optimization as a critical priority. Unify Your Planning Process.