Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. For retailers struggling to avoid bankruptcy or emerge from it, a growing returns quagmire could be deadly.

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Retail TouchPoints

DECEMBER 22, 2020

Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app.

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Returns Drop-Shipping ATS Shipping 212

Independent Retailer

MARCH 14, 2023

A change in seasons is the second biggest driver of apparel sales, after discounts and promotions, and Spring is the biggest apparel sale season of them all. Traffic for apparel is 16 percent higher in Spring than Summer, and 52 percent higher than Fall. Shoppers are looking to buy warm-weather apparel over the next few months.

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Apparel Wholesale Fashion Accessories 74

Inside Retail

NOVEMBER 23, 2023

This comes amid a 25 per cent growth in overall store sales, with same-store sales up by 12 per cent, attributed to investment in in-store experience, additional trading days, and a return to physical retail after the peak of the Covid-19 pandemic. Online sales grew 3.4

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Retail TouchPoints

AUGUST 16, 2021

Many ecommerce retailers, particularly in the apparel space, have resigned themselves to return rates of 20%, 30% or more as a death-and-taxes-style inevitability. Better data, and lower return rates, also are critical to sustainability efforts.

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Returns Apparel Fashion Consumer 298

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

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Returns Merchant Services Drop-Shipping Accessories 150

Retail TouchPoints

FEBRUARY 23, 2024

Customers will receive a $5 credit per piece of swimwear, from any brand, that they return, which can then be applied to a J.Crew swimwear purchase, for up to $20 per full-price swim piece. The apparel industry is one of the major sources of waste, producing 92 million tons of textile waste annually, according to Earth.org.

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Apparel Returns Customer Experience Fulfillment 251

Retail TouchPoints

AUGUST 10, 2020

Although public health officials say it’s unlikely COVID-19 infections can be spread by surfaces or physical objects, retailers are being cautious about how they handle returned merchandise. They are instituting disinfection processes and quarantine periods that keep those items from returning to stock for a varying number of days.

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Returns Beauty and Health Shipping Customer Experience 239

Inside Retail

JUNE 7, 2021

The items on Amazon Warehouse will be checked over and fulfilled by Amazon staff, can be eligible for free delivery for Prime members, and will be discounted. Amazon Australia is getting into resale with the local launch of Amazon Warehouse – the online giant’s storefront for pre-owned and open-box items across a range of products.

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Apparel Fulfillment Returns Management 328

Retail TouchPoints

MAY 25, 2023

QVC and HSN parent company Qurate Retail has sold online retailer Zulily to investment firm Regent , which also owns retail and apparel brands including Club Monaco , DIM Paris , Escada , DryBar , Sassoon and Wonderbra. We are in the midst of a turnaround at Qurate Retail.

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Apparel Fulfillment Returns Customer Experience 210

Inside Retail

MARCH 7, 2024

billion apparel industry in Australia. Despite a slight dip in 2020, the global apparel market is set to grow to about US$2 trillion by 2028, from US$1.79 Locally, women’s apparel represents the largest segment with an estimated market volume of US$11.86 billion; the men’s apparel market is about half of that, worth US$6.35

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Boutique Apparel Fashion Wholesale 130

Retail TouchPoints

FEBRUARY 23, 2021

Digital accounted for 44% of net sales in Q4 2020, and the retailer also highlighted the fact that 25% of its digital sales were fulfilled from its brick-and-mortar stores via curbside pickup and same-day delivery. The increasing prominence of digital reflects the company’s “Polaris” omnichannel transformation strategy. “The

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Department Stores Returns Jewelry Apparel 211

Mass Relators

AUGUST 7, 2023

Returns are a touchy subject. When a famous and well-loved retailer, known for its iconic footwear, flannel products and liberal return policies, announced a few years back that it was tightening returns policies, it attracted considerable media attention. Kennedy, can be applied to the retail industry and the issue of returns.

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Returns Consumer Apparel Fulfillment 52

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. FBA Liquidations will provider sellers the option to use Amazon’s existing wholesale liquidation partners and technology to recoup potential losses on returned and overstock inventory.

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Merchant Services Returns Wholesale Apparel 297

Retail TouchPoints

FEBRUARY 5, 2024

New Balance Debuts ‘Reconsidered’ Program To launch its new Reconsidered resale program, New Balance has teamed up with resale tech platform Archive for its branded online experience and Tersus Solutions for the cleaning, fulfillment and warehousing of trade-ins.

Apparel 209

Apparel Fulfillment Location Returns 209

Inside Retail

JANUARY 30, 2024

By combining Evri’s local delivery expertise with JD’s omnichannel fulfilment capabilities, brands and merchants will be able to send their inventory to JD’s warehouses. “JD JD then manages the entire fulfilment process – whether for e-commerce orders, offline stores, or direct-to-consumer deliveries.

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Merchant Services Inventory Turnover Inventory Management Supply Chain Management 130

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. Target’s Store-Based Fulfillment Model Drives Convenience. More than 95% of Target’s Q2 sales were fulfilled from stores, the result of years of developing and perfecting the fulfillment process.

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Retail TouchPoints

SEPTEMBER 29, 2022

Seamlessly integrated into Macy’s digital shopping experience, marketplace gives our customers access to an array of expertly curated products — from apparel and beauty to home improvement, toys, pet products and more.”. Marketplace products will feature the same Star Rewards loyalty benefits and returns processes as first-party items.

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Department Stores Apparel Fulfillment Shipping 189

Inside Retail

SEPTEMBER 19, 2023

Post-pandemic, consumers are returning to physical stores that offer immersive experiences. Top 10 retailers in Asia Industry giants like Alibaba Group Holding Ltd, JD.com Inc and Pinduoduo Inc continue to lead the rankings, driven by their substantial domestic consumer base, attractive pricing, and streamlined fulfilment capabilities.

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Retail Marketing Marketing Apparel Fulfillment 130

Inside Retail

FEBRUARY 8, 2024

Items include consumer returns and cosmetically imperfect footwear that cannot be sold as new but have been cleaned as needed. The technology to facilitate New Balance’s Reconsidered experience and the fulfillment of these products is provided by ​​Archive, a technology platform for branded resale.

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Fashion Fulfillment Apparel Consumer 130

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

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Merchant Services Fulfillment Drop-Shipping Shipping 41

Retail TouchPoints

JUNE 22, 2021

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Returns, exchanges and SaksFirst credit cards will continue to be accepted both online and in stores.

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Inside Retail

JANUARY 11, 2022

Using this stock to fulfil online orders is known as ship-from-store. . But before we get into the ins and outs of the various fulfilment methods, here are three reasons why local inventory is the future of fulfilment: 1. With the right setup, multichannel retailers have the ability to fulfil online orders using store stock.

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Retail TouchPoints

AUGUST 18, 2023

For Kit Garton, VP of Product at DTC men’s swimwear and apparel brand Chubbies , being a “digital native” entails more than just growing up with the internet and your favorite celebrities all in the palm of your hands. “It interactions and automated return experiences. What Defines a ‘Digital Native’?

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Returns Consumer Checkout Apparel 214

Retail TouchPoints

AUGUST 13, 2020

Every business has to manage excess capacity and/or inventory: restaurants have excess food and empty tables; hotels and homeowners have vacant rooms; retailers have overstock and returns. In March, apparel sales dropped by more than 50%, and now those retailers are sitting on two seasons’ worth of clothing.

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Apparel Inventory Management Finance Returns 277

Retail TouchPoints

MAY 17, 2021

But now that the boom has plateaued, the industry is grappling with the challenges of maintaining ecommerce efforts that are proving to be significantly more expensive than physical retail due to fulfillment, delivery, increased return rates and other factors. Cutting Return Rates. Operating More Efficiently.

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Shopping Returns Apparel Consumer 165

Retail TouchPoints

SEPTEMBER 26, 2023

Countless companies, producing and selling everything from books to apparel, prescriptions to electronics, and so much more, must submit to Amazon’s bullying and extortion, or lose access to the online market.” Advocacy organizations, along with current and former Amazon sellers, applauded the FTC’s actions.

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Retail TouchPoints

FEBRUARY 2, 2024

Customers can dismiss Rufus at any time and return to their traditional search results by swiping down to send the chat dialog box back to the bottom of their screen. to more specific questions such as “are these durable?,” the goal of the tool is to meaningfully improve customers’ product searches.

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Shopping Advertising Customer Experience Apparel 222

Inside Retail

JUNE 10, 2021

According to Statista , the global second-hand and resale apparel market is predicted to hit $65 billion by 2024, compared to just $11 billion in 2012. When it comes to apparel, Trove has been providing ‘circular shopping’ as a service to leading brands like Nordstrom, Levi’s, Eileen Fisher and REI.

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Fashion Returns Apparel Accessories 246

Inside Retail

APRIL 26, 2021

Fulfilment by GlamCorner now sees the platform handling the logistics of clothing rental on behalf of fashion brands, including warehousing, cleaning, shipping and returns, and giving brands their own rental stores, which they can embed in their e-commerce sites and promote to customers. Camilla targets teen ‘formal’ shopper.

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Fashion Marketing Fulfillment Fast Fashion 246

Retail TouchPoints

APRIL 27, 2022

Sounds simple, but while brands in categories like apparel and luxury goods are eagerly getting in on the resale action, it’s actually a hard recipe to get right — especially if you want to make money. The Outsized Problem of Oversize Returns. And that challenge is exponentially harder in logistically complex categories like furniture.

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Returns Consumer Apparel Fulfillment 202

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. Big Lots currently operates 1,431 stores across the U.S. At the investor meeting, Big Lots also provided an update on results for Q4 of fiscal 2021.

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Planning Checkout Finance Returns 182

Retail TouchPoints

FEBRUARY 25, 2022

That includes a large percentage of Nordstrom’s merchandise, such as apparel, accessories, home and gift products, baby gear, shoes and some cosmetics. Products that do not yet require RFID are mostly cosmetics, along with some household products and jewelry. .”

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Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. Amazon’s done this before… just not for apparel. The goal is an Everything Apparel Store IRL. The King of Ecommerce is no stranger to brick-and-mortar — far from it.

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Payment Services Apparel Inventory Management Department Stores 209

Retail TouchPoints

MARCH 5, 2024

Cardmembers will earn an extra 5% off every day on top of other loyalty program deals and will be eligible for no-rush returns (an extra 30 days to return items) and free two -day shipping on hundreds of thousands of items on Target.com. Target also has rechristened its Target RedCard credit card as the Target Circle Card.

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Retail TouchPoints

MAY 21, 2021

However, while curbside was a major brand differentiator for Target and its peers over the past year, its power will wane as more and more shoppers return to in-store shopping. Nordstrom and Other Apparel Retailers Will be at the Mercy of Global Supply Chains. The bullwhip effect is very real. There will be demand.

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Apparel Returns Department Stores Fulfillment 225

Retail TouchPoints

NOVEMBER 20, 2023

Once they purchase True Classic, more often than not, the customer returns with a repeat purchase and also buys into other categories. Matt Kawadler: I’ve been involved in building DTC brands for about 10 years, and what they’re missing is that whole channel of offline revenue, which ends up being 35% of apparel purchases.

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Apparel Marketing Returns Advertising 174