Retail TouchPoints

MAY 17, 2022

In 2021, the retailer partnered with The Black Tux , the online men’s formalwear brand, to expand its offerings in the special occasion apparel space. that were in stock and ready to ship to customers in the U.S.

Shipping 255

Shipping Apparel Location Planning 255

Retail TouchPoints

MAY 2, 2024

of respondents), as well as free or discounted shipping (the next-highest response at 63.2% ). Additionally, you need not just the mechanisms and data tracking to show a clear monetization benefit to the business, but also [the means to gather] the data that allows you to track customer behavior and their stickiness with the loyalty program.

Payment Services 262

Payment Services Consumer Promotions Customer Experience 262

Retail TouchPoints

APRIL 15, 2024

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. For example, NetSuite Advanced Inventory helped Untuckit optimize its buy online, ship from store system. Untuckit has been on a multifaceted growth path in 2024.

Wholesale 130

Wholesale Shipping Boutique Finance 130

Retail TouchPoints

SEPTEMBER 25, 2023

based designers to develop the first apparel collections for the EvoluSHEIN by Design program, which aims to accelerate the use of preferred materials and scale responsible manufacturing processes. All the pieces are produced using Shein’s small-batch, on-demand production model and shipped in packaging that contains recycled content.

Fashion 202

Fashion Apparel Shipping Marketing 202

Retail TouchPoints

JULY 24, 2020

Industry is working to develop and document standardized methods to describe raw material attributes for apparel and general merchandise. If every single order gets shipped in an individual box, inefficiencies abound. Order Consolidation. Many are motivated to consider these factors in their purchasing decisions.

Apparel 200

Apparel Shipping Consumer Customer Experience 200

Retail TouchPoints

DECEMBER 8, 2023

To take the obsession even further, it seems like everyone is wearing branded apparel promoting them. This branded apparel — or merch, as it’s more commonly called — sent consumers into a frenzy. Everywhere you look, someone is talking about these moments. You’ll also want to investigate a company’s international reach and network.

Drop-Shipping 242

Drop-Shipping Apparel Accounting Shipping 242

Inside Retail

FEBRUARY 21, 2024

Shein, PDD Group’s Temu and ByteDance’s TikTok Shop, which recently began online shopping in the US, ship the majority of their products directly from factories in China to shoppers by air in individually addressed packages. Shein has started sending goods to US warehouses to speed up shipping times.

Fast Fashion 130

Fast Fashion Shipping Fashion Accounting 130

Inside Retail

JULY 31, 2022

It’s no surprise that the largest sports apparel brand in the world, Nike, has bridged the physical and digital divide. For the lucky ones, their physical item will be shipped in September. It’s one of the first major apparel projects to incorporate both digital and physical elements.

Apparel 239

Apparel Drop-Shipping Fashion Advertising 239

Retail TouchPoints

SEPTEMBER 3, 2020

Conversely, 73% of consumers responding to a survey by Returnly said they would not shop with a brand again after a poor returns experience. Under these conditions, returns could quickly become a logistical nightmare, a customer experience risk and, most of all, a drain on profits. Normally, apparel returns are roughly 7.5%

Returns 328

Returns Merchant Services Department Stores Shipping 328

Retail TouchPoints

OCTOBER 6, 2022

Take note of category demands: While the Mastercard SpendingPulse revealed moderate growth across categories, electronics, apparel and luxury (excluding jewelry) are likely to have the most significant year-over-year gains. This will create a significant opportunity for specialty apparel retailers, which are predicted to see 4.6%

Merchant Services 242

Merchant Services Payment Services Promotions Location 242

Retail TouchPoints

JANUARY 7, 2022

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. Getting at the Root of Apparel and Footwear Returns.

Returns 253

Returns Apparel Supply Chain Management Fashion 253

Retail TouchPoints

DECEMBER 22, 2020

Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app.

Returns 222

Returns Drop-Shipping ATS Shipping 222

Retail TouchPoints

MARCH 5, 2024

Cardmembers will earn an extra 5% off every day on top of other loyalty program deals and will be eligible for no-rush returns (an extra 30 days to return items) and free two -day shipping on hundreds of thousands of items on Target.com.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

OCTOBER 4, 2023

While retail presence is shrinking in many big cities, apparel retailers’ brick-and-mortar locations are actually growing overall — just with a different approach. A downtown location in a major city might stock a larger apparel section, while a store on a college campus might carry quick-and-easy meals or dorm room necessities.

Consumer 247

Consumer ATS Location Apparel 247

Retail Focus

JUNE 9, 2023

What this highlights is an opportunity for the retail industry that is waiting to be grabbed – combining physical stores and digital technology to provide enhanced or brand-new and innovative customer experiences. And, a brand that is leading the pack is Gymshark. over the previous two years.

Drop-Shipping 130

Drop-Shipping Customer Experience Apparel Shipping 130

Retail TouchPoints

SEPTEMBER 11, 2020

Out-of-stocks have bumped up over the past two months, and “we’re flying in a lot of products we would normally have shipped by boat,” she added. Bentzen said YOTTAA , a cloud-based acceleration platform for e-Commerce, helped The Company Store maintain an optimal customer experience despite a traffic surge. “We’re

Customer Experience 161

Customer Experience Shipping Payment Services Apparel 161

Retail TouchPoints

AUGUST 10, 2020

Walmart, however, is not taking in-store returns for apparel, cleaning supplies, health and beauty or pharmacy purchases, although customers can ship products back using the Walmart app or web site. This policy prompted customer complaints that a local ABC TV affiliate in Chicago reported on.

Returns 248

Returns Beauty and Health Shipping Customer Experience 248

Retail TouchPoints

NOVEMBER 3, 2020

Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons from COVID-19 into lemonade, according to Keith Jelinek and Richard Maicki, Managing Directors in the Performance Improvement Practice of Berkeley Research Group (BRG). What can the retailer learn from and improve?

Drop-Shipping 183

Drop-Shipping Merchant Services Fulfillment Shipping 183

Retail TouchPoints

OCTOBER 1, 2021

Outsourcing fulfillment occurs when a business hires a third-party provider to manage some or all aspects of the logistics process, which can include storing inventory, fulfillment of orders, producing items and shipping orders. Cost-effective shipping and handling: Outsourcing can save your business a large amount of money over time.

Fulfillment 268

Fulfillment Shipping Accounting Apparel 268

Retail TouchPoints

AUGUST 23, 2023

Customers can try on and test apparel under these simulated conditions (no sales inventory is available on-site), and then purchases are shipped directly to their homes. Personalization is also a key retail trend, and phygital approaches provide opportunities for a new level of tailored experiences.

Drop-Shipping 193

Drop-Shipping Visual Merchandising Consumer Apparel 193

Retail Focus

MAY 11, 2022

The acquisition will further extend ESW’s market strength across apparel, beauty, personal care and luxury brands to include entertainment, gaming and electronics. The company also announced that Scalefast founders, CEO Nicolas Stehle, CTO Frédéric Bocquet, and CMO Olivier Schott, will join the ESW senior leadership team.

Payment Services 130

Payment Services Checkout Apparel Shipping 130

Retail TouchPoints

DECEMBER 31, 2021

“I do think the nature of retail jobs will change, whether it’s [staffing] microfulfillment centers or just ship-from-store and BOPIS,” said David Ritter, Managing Director of the Alvarez & Marsal Consumer and Retail Group in an interview with Retail TouchPoints.

Home Furnishings 292

Home Furnishings Shipping Fulfillment Consumer 292

Inside Retail

MARCH 6, 2022

I think that brands today are looking to elevate the experience for customers in more ways and making an effort to stand out, and what that means is that the customer experience is improving all the time. On bricks-and-mortar in a post-pandemic retail industry. “The It’s been really interesting to see.

ATS 130

ATS Shipping Advertising Fashion 130

Retail TouchPoints

JANUARY 25, 2022

It’s energizing to think about customer experience transformation and what that could possibly mean for a business. In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. We all like to think big.

Management 249

Management Marketing Customer Experience Inventory Management 249

Retail TouchPoints

APRIL 25, 2023

Consumers expect convenient, interactive shopping experiences, from online to in-store and everything in between. This year, 3D and AR adoption is expected to be one of the biggest trends for providing next-gen ecommerce experiences, especially for apparel and footwear brands looking to bring the physical world to digital shopping.

Drop-Shipping 239

Drop-Shipping Accessories Customer Experience Consumer 239

Retail TouchPoints

SEPTEMBER 21, 2020

The DSW shop-in-shops will span 1,200 square feet and stock approximately 200 footwear styles that customers can try on, with 100. The digital wall will showcase the season’s top trending shoes, which shoppers can order using a QR code from dsw.com and have shipped to their homes. more options available from the digital showroom wall.

Supermarket 161

Supermarket Shopping Accessories Apparel 161

Retail TouchPoints

JUNE 15, 2020

The children’s specialty apparel retailer currently operates 920 stores as well as an e-Commerce business representing 31% of its revenue. and Canada stores have been closed since March 18, the company enabled ship-from-store capabilities in approximately 85% of its U.S. Even though approximately 95%. of the company’s U.S.

Location 149

Location Shipping Apparel Returns 149

Inside Retail

MAY 22, 2022

Since the pandemic reared its head, we’ve seen cargo ships rerouted, entire countries wiped off theB delivery map, and estimated shipping times pushed back weeks or even months. Smaller products drive a higher return per square metre in-store than apparel and, therefore, generate a higher ROI on your fixed rental costs.

Shipping 130

Shipping Returns Accessories Apparel 130

Retail TouchPoints

MAY 9, 2023

As its reach and impact in the fashion industry continues to grow, SHEIN is focused on righting the brand ship and zeroing in on its manufacturing and product development processes. billion on a pa r tnership with Apparel Impact Institute , a nonprofit that works with manufacturers to set and implement energy efficiency programs.

Fulfillment 243

Fulfillment Fashion Apparel Fast Fashion 243

Inside Retail

MAY 8, 2022

Shoes are also very bulky so shipping costs and storage can also have challenges unlike with apparel, jewellery, eyewear, beauty, etc. A local retailer would be Aje, whom I believe are offering unique product and customer experience within their stores and online.

Boutique 130

Boutique Fashion Shipping Customer Experience 130

Retail TouchPoints

OCTOBER 18, 2021

One reason was that with in-person interactions and travel severely restricted, creating and shipping product samples internationally became if not impossible then cost-prohibitive. But as with many other elements of ecommerce, they got a big boost from COVID-19.

Apparel 254

Apparel Shipping Marketing Management 254

Wiser

MAY 30, 2023

Furthermore, by implementing more efficient logistics processes, such as consolidating shipments or utilizing transportation options with lower emissions, businesses can save on shipping costs and improve their bottom line. Additionally, they ship all orders carbon neutral through a partnership with the UPS carbon offset program.

Shipping 147

Shipping Consumer Apparel Planning 147

Retail TouchPoints

OCTOBER 21, 2021

Now in 2021, the impacts of a highly efficient but slightly disrupted global Just in Time (JIT) inventory system are being felt in industries like apparel, automobiles and construction supplies. Small interruptions at one link in the supply chain are magnified downstream.

Promotions 314

Promotions Shopping Consumer Apparel 314

Retail TouchPoints

JUNE 10, 2020

Returns Abuse And Customer Expectations. For example, consumers shopping for apparel and accessories frequently use in-store and online returns and deem these options to be very important (55%). Merchants need to strike a balance between improving the customer experience and preventing abusive behaviors.

Returns 150

Returns Merchant Services Drop-Shipping Accessories 150

Inside Retail

SEPTEMBER 20, 2022

Order Management isn’t just about stock management though – it also relates to offering your customers the most efficient methods to connect them and your product – whether through delivery, click and collect, ship to store, to name a few of the current options.

Fulfillment 147

Fulfillment Inventory Management Management Apparel 147

Retail TouchPoints

JULY 25, 2022

BOPIS, boasts a number of very strong positives for both retailers and their customers. Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Click-and-collect, a.k.a.

Fulfillment 190

Fulfillment Promotions Shipping Store Operations 190

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Planning 258

Planning Wholesale Customer Experience Store Operations 258