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Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Retail TouchPoints

in the second — spending on apparel that’s appropriate for a mandatory return to office will also not be optional for those who have invested in little other than athleisure while working remotely the last few years. in the first quarter to a mere 1.6%

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How American Eagle, Kroger and Snap are Reinventing Customer Experiences for a COVID Age

Retail TouchPoints

However, this creates a new challenge in maintaining an optimal customer experience, particularly in touch-sensitive retailing segments like grocery. One way Kroger has simultaneously improved the customer experience and safety is through an emphasis on friction-reducing technologies.

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Revealed: Raffles’ strategy to lure back in luxury customers

Inside Retail

It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences. Adapting to change.

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In Bankruptcy, Brooks Brothers Explores Sale, Closes 50+ Stores

Retail TouchPoints

Iconic apparel retailer Brooks Brothers has joined the ranks of retailers whose struggling businesses were tipped into Chapter 11 bankruptcy by the pandemic. From a customer experience perspective, being able to provide complete visibility both online and in-store to all that inventory was a big win for us,” he said.

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How Viktoria & Woods proves quality never goes out of style

Inside Retail

This has resulted in the brand’s footwear and bags being manufactured in Italy, with some leather apparel produced in Turkey. At the moment our focus is providing a seamless customer experience online and in-store,” Woods said. “We Some of our more technical knitwear is out of China and then we’ve got others out of Portugal.

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Exclusive J.Jill Q&A: ‘We Want to be a Part of her Life Versus her Being a Part of Our Brand’

Retail TouchPoints

The J.Jill customer doesn’t need a confidence boost — she is already comfortable in her own skin. These customers are women aged 45 and up who have built extensive purchasing power, so J.Jill serves as an informed style partner rather than an authority. Elliot Staples: We put two big pillars into place.

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How Viktoria & Woods proves quality never goes out of style

Inside Retail

This has resulted in the brand’s footwear and bags being manufactured in Italy, with some leather apparel produced in Turkey. At the moment our focus is providing a seamless customer experience online and in-store,” Woods said. “We Some of our more technical knitwear is out of China and then we’ve got others out of Portugal.

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