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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Retail workers have access to information about products, promotions, and pricing instantly. Payment systems evolution. Robotics on the rise.

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Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success. By analyzing data derived from network traffic, retailers can unlock profound insights into customer behavior, store performance and inventory efficiency.

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Four Ways Retailers can Leverage Generative AI to Transform their Business Today

Retail TouchPoints

Recent AI advancements have the power to reshape the way the industry operates. Retailers embracing Generative AI can stay ahead of the curve and compete in this ever-changing competitive landscape — enabling them to lead with a customer-first approach while operating with more efficiency. Providing 24/7 customer service.

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Retail Tech to Make Shoppers Fall in Love with Your Store

I Vend

All retail processes iVend helps retailers become irresistible to shoppers. Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience. Learn how we play Cupid, making customers love stores.

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Top retail technology trends to look out for in 2024

I Vend

All retail processes iVend helps retailers to stay ahead of retail technology trends. Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience.

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Do You Have What It Takes to go from Wholesale to DTC?

Retail TouchPoints

From paid online advertising to email campaigns, digital marketing is a sophisticated, rapidly changing area of expertise that most wholesale brands have only observed from afar. A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end.

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Guest Post: 7 Ways Improved Customer Journey Results in Business Growth

Hyken

This week, we feature an article by Sage , an international company that helps organizations of all sizes with accounting, payroll, and payment solutions. Enhanced customer satisfaction Stockouts, inaccurate forecasting, delays, silos, poor customer service: all of the weaknesses within your customer journey threaten to ruin experiences.