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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. From warehouses to in-store customer service, robots are increasingly being used to streamline operations and improve efficiencies. Payment systems evolution.

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8 Key Ecommerce Automation Strategies That Drive Sustainable and Profitable Growth

Retail TouchPoints

Add the increasing CPC costs at all sorts of paid advertisement channels and harsher competition to that, and you get a not-so-rosy outlook for the market altogether. On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. Advertising. in 2019 to 14.9% at the peak of the pandemic.

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It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Retail TouchPoints

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

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How online and offline retail are converging

Inside Retail

“It’s really easy to optimise online marketing for conversion, but when most of your new customers are coming in store it requires a lot more internal discussion and bravery around not being so focused on getting an immediate return on investment on your advertising.”. Customers’ channel hopping is based on need.

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Retail Tech to Make Shoppers Fall in Love with Your Store

I Vend

All retail processes iVend helps retailers become irresistible to shoppers. Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience. Learn how we play Cupid, making customers love stores.

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Top retail technology trends to look out for in 2024

I Vend

All retail processes iVend helps retailers to stay ahead of retail technology trends. Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience.

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Four Ways Retailers can Leverage Generative AI to Transform their Business Today

Retail TouchPoints

Recent AI advancements have the power to reshape the way the industry operates. Retailers embracing Generative AI can stay ahead of the curve and compete in this ever-changing competitive landscape — enabling them to lead with a customer-first approach while operating with more efficiency. Providing 24/7 customer service.