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Why Uncommon Corporate Partnerships are a Must in 2024 (and How to Make Them a Reality)

Retail TouchPoints

By understanding the age, income and location of their target audience, businesses can create targeted campaigns that resonate with local preferences. Personalized approaches foster stronger connections with customers, enhance brand relevance and increase the likelihood of conversion. Where else are my customers shopping?

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3 Predictions for the Future of Omnichannel 

Retail TouchPoints

In 2021, retailers shaped their omnichannel strategies around two key issues: customer acquisition ( 63% ) and customer retention ( 58% ). The store has become a central hub for omnichannel fulfillment. Prediction 3: Automation will help retailers tackle workforce challenges.

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

Say your strategy is to have POS devices at dedicated locations as well as self-checkout, mobile POS and automated checkout,” said Witcher. “So Or ask a customer for their email address, or deliver a promotion? UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities.