Retail TouchPoints

MARCH 13, 2024

Personalized approaches foster stronger connections with customers, enhance brand relevance and increase the likelihood of conversion. Where else are my customers shopping? How does my customer retention compare to my competitors’? A curious mindset demonstrates proactiveness and a commitment to excellence.

Payment Services 236

Payment Services Consumer Customer Retention Marketing 236

Retail TouchPoints

JULY 5, 2022

In 2021, retailers shaped their omnichannel strategies around two key issues: customer acquisition ( 63% ) and customer retention ( 58% ).

Fulfillment 246

Fulfillment Social Commerce Customer Retention Consumer 246

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The world of retailing is shifting as a result, retail store operators must find new ways of catching consumers’ digital attention, including curbside & BOPIS, clienteling, personalization, social marketing, loyalty, interactive web design, Livestream shopping, and the evolving user experience.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retail TouchPoints

MARCH 30, 2023

River Island Drives Customer Retention with Personalized Promotions With customer acquisition costs rising and consumers cutting back on spending, the name of the game this year is retention. UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities.

Point of Sale 272

Point of Sale Checkout Consumer Promotions 272