Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. In 2021, retailers shaped their omnichannel strategies around two key issues: customer acquisition ( 63% ) and customer retention ( 58% ).

Fulfillment 241

Fulfillment Social Commerce Customer Retention Consumer 241

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Offering customized customer communications, applicable discounts, and connecting with customers through video content, for example, video content, can help you have a better shopping experience and improve your customer relationship. New Look Stores. Emphasizing micro-fulfillment & smart delivery.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retail TouchPoints

MARCH 30, 2023

River Island Drives Customer Retention with Personalized Promotions With customer acquisition costs rising and consumers cutting back on spending, the name of the game this year is retention. UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities.

Point of Sale 268

Point of Sale Checkout Consumer Promotions 268