Retail TouchPoints

APRIL 5, 2023

“We are in a unique position to serve our customers and members however they want to shop, which will fuel continued growth,” said Doug McMillon, President and CEO of Walmart in a statement. “As The event was held at the retailer’s Brooksville, Fla.

Planning 199

Planning Fulfillment Returns Advertising 199

Retail TouchPoints

JANUARY 24, 2023

Profitability is the Name of the Game Retailers will be looking for strong returns on investment throughout the enterprise, which means potentially putting projects with a longer-term payback — like the metaverse — on the back burner. Onsite advertising makes up 40% of our investment; 60% is off-site advertising.

Home Furnishings 264

Home Furnishings Advertising Consumer Customer Experience 264

Retail TouchPoints

NOVEMBER 20, 2023

Once they purchase True Classic, more often than not, the customer returns with a repeat purchase and also buys into other categories. We need to service those customers where they are, so moving into brick-and-mortar makes a lot of sense.

Apparel 177

Apparel Marketing Returns Advertising 177

Inside Retail

NOVEMBER 27, 2023

From AI-powered inventory systems to smart carts that personalise in-store shopping, the technological innovations are not only reshaping how retailers operate but also how they interact and engage with their customers. Here, we delve deeper into some of the key technologies already steering this change.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

FEBRUARY 3, 2021

With COVID-19 infection rates hitting and even exceeding their previous peaks, it is likely we’ll see the return of stricter quarantine orders and accompanying business restrictions on in-store activity. Consumer demand for delivery has grown dramatically since the start of the crisis.

Advertising 242

Advertising Marketing Spend Consumer Shopping 242

Mass Relators

JUNE 2, 2023

Walmart has grown its retail media business, Walmart Connect, by offering advertisers the ability to reach consumers when they are searching for products on the retailer’s website as well as via thousands of digital televisions and point-of-purchase screens in its physical stores. BENTONVILLE, Ark.

Checkout 52

Checkout Advertising Store Operations Shopping 52

Retail TouchPoints

NOVEMBER 11, 2021

Easton Town Center CEO Jennifer Peterson of Steiner + Associates will discuss the innovative solutions they’ve implemented throughout the customer journey, such as centralized pickup and return locations and using AR to improve brand and product discovery. Join the discussion on Nov. 17 from 3 to 3:30 p.m.

Merchant Services 286

Merchant Services Payment Services Consumer Beauty and Health 286