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Small Biz Trends
JUNE 17, 2025
Streamline the Decision Process: Ensure a smooth and convenient checkout experience, whether online or in-store. Emphasize Personalization and Communication: Tailor recommendations and maintain open lines of communication to boost engagement and trust, making each customer feel valued throughout their journey.
Retail TouchPoints
JULY 2, 2021
This massive shift to digital has forced retailers to rethink how they do business, communicate with their customers, and find creative ways to stay ahead in the evolving retail landscape. The pandemic shuttered physical operations. Such services were instantly popular and, though initially driven by necessity, are here to stay.
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