Retail Adventures

AUGUST 8, 2023

When the associates return, have them to document their visits, breaking down everything they experienced in each area of the store. Stop in each important area of the sales floor and watch shoppers, trying to see the merchandising and customer service through their eyes. After each comment ask, “How did it feel?”

Shopping 52

Shopping Merchant Services Visual Merchandising Markdowns 52

Retail Adventures

SEPTEMBER 4, 2022

When the associates return, ask them to document their visits, breaking down everything they experienced in each area of the store. Stop in each important area of the sales floor and watch shoppers, trying to see the merchandising and customer service through their eyes. After each comment ask, “How did it feel?”

Shopping 52

Shopping Merchant Services Visual Merchandising Markdowns 52

Inside Retail

JANUARY 11, 2022

IR: What are your expectations around when the supply chain will return to normal? Our view and the view of our merchants is that 2023 is probably when we will see it stabilise. Otherwise, there’s a better return for us to invest in digital. He’s just hired a very sophisticated visual merchandising director.

Apparel 130

Apparel Returns Accounting Management 130