Retail TouchPoints

NOVEMBER 13, 2024

In 2024, retail crime is up – old-fashioned shoplifting by itself has risen 24% through the first half of the year, according to the Council on Criminal Justice. Effective communication systems ensure loss prevention and security can quickly rule out suspicious activity.

Loss Prevention 147

Loss Prevention Store Operations Accounting Customer Experience 147

Retail Focus

JANUARY 13, 2023

Value Added Friction: A New Way to Look at Loss Prevention at Self-Checkout. RFID as a Key Driver for the Evolution of Fashion Retail. Michał Wesołowski, Checkpoint Systems, Strategic Account Manager. Frank Heinrich, Pentland Firth Software GmbH – a company forming part of the EDEKA Minden-Hannover Stiftung & Co.

Loss Prevention 130

Loss Prevention Checkout Management Accounting 130

Inside Retail

AUGUST 17, 2023

Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams.

Loss Prevention 130

Loss Prevention Customer Experience Management Accounting 130

Retail Assist

JANUARY 17, 2023

Metaverse mania made headlines in 2022, most notably amongst the luxury fashion houses and big global brands looking to find new DTC opportunities and build loyalty amongst Gen Z and Alpha. Physical retail accounts for 75% of sales in the UK and new stores are opening all the time. But 2023 won’t be the year it becomes mainstream.

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52