Retail TouchPoints

JANUARY 15, 2025

Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. European retailers are increasingly turning to Account-to-Account and Open Banking payment options as a way to increase resilience. A multi layered, end-to-end approach is essential.

Payment Services 279

Payment Services Merchant Services Telecommunications Accounting 279

Retail TouchPoints

MARCH 18, 2025

Thole has deep and broad wireless carrier experience supported by a long history in the telecommunications industry performing across diverse roles spanning finance, sales, technology and operations, before settling into his passion area of Product Management for the last 20+ years.

Consumer 147

Consumer Marketing Telecommunications Technical Support 147

Retail TouchPoints

JANUARY 22, 2021

In 2019, for example, internet grocery purchases accounted for only about 3% of total sales, according to a Deutsche Bank Securities report. While there’s been an overall decline, there’s also been a need for effective customer experiences. The magnitude and speed of this acceptance suggest it’s unlikely to recede.

Consumer 249

Consumer Telecommunications Fulfillment Customer Experience 249

Cisco Retail

NOVEMBER 30, 2021

Since I am aware that many rural areas in Mexico were facing telecommunications problems, these two concepts caught my attention. After that, I wasn’t quite sure what happened – until July 2021, when I saw on Cisco’s Latin American Instagram account that TIC A.C. from TIC A.C. was one of the winners! This resulted in TIC A.C.

Telecommunications 98

Telecommunications Customer Experience Accounting Management 98

Nvidia

DECEMBER 14, 2021

By many accounts, NASA was the first to introduce the notion of the digital twin. NASA had set up simulators of systems on the Apollo 13 spacecraft, which could get updates from the real ship in outer space via telecommunications. It also plans to take into account measurements of the environmental impacts of human activities.

Fulfillment 145

Fulfillment Telecommunications Planning Management 145

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 360

Payment Services Checkout Telecommunications Social Commerce 360

Retail TouchPoints

MARCH 6, 2025

Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon also is one of the most ubiquitous retailers in the U.S. It accounts for approximately 80% of the Verizon business: 2024 revenues for the consumer business were $102.9 billion out of $134.8 billion in total revenue for the company.

Telecommunications 179

Telecommunications Consumer Store Operations Customer Experience 179